Relationship Management. 1. Provide client service support to the Fund, including access to day-to-day points of contact and to points of escalation as necessary. 2. At a minimum, conduct semi-annual meetings with Fund management to discuss trends, technology and strategic direction. 3. Conduct an annual meeting with Fund management to discuss the Services provided, system functionality and documentation of policies and procedures.
Appears in 17 contracts
Samples: Fund Accounting and Financial Administration Services Agreement (Delaware Group Government Fund), Fund Accounting and Financial Administration Services Agreement (Delaware Investments Global Dividend & Income Fund Inc), Fund Accounting and Financial Administration Services Agreement (Delaware Vip Trust)
Relationship Management. 1. Provide client service support to the Fund, including access to day-to-day points of contact and to points of escalation as necessary.
2. At a minimum, conduct semi-annual meetings with Fund management to discuss trends, technology and strategic direction.
3. Conduct an annual meeting with Fund management to discuss the Services provided, system functionality and documentation of policies and procedures.
4. Maintain effective working relationships with, and provide data to, third parties requiring data from the Funds.
Appears in 7 contracts
Samples: Fund Accounting and Financial Administration Services Agreement (Ivy Variable Insurance Portfolios), Fund Accounting and Financial Administration Services Agreement (Delaware Investments National Municipal Income Fund), Fund Accounting and Financial Administration Services Agreement (Delaware Investments Dividend & Income Fund, Inc)
