RESPONSIBILITY FOR PEOPLE. WELL-BEING This factor measures the responsibility of the jobholder for individual, or groups of, people (members of the public, service users and recipients, clients), other than employees supervised or managed by the jobholder. The emphasis of the factor is on the nature and extent of the direct impact on the well-being of individuals or groups. The factor covers responsibilities, including any confidentiality requirements, for the physical, mental, social, economic and environmental well-being of people, including their health and safety. These responsibilities could be exercised through, for example, providing personal services, advice and guidance, or other forms of assistance; implementing or enforcing regulations; or developing and implementing services. Level 1: The job involves limited, or no, direct impact on the well-being of individual, or groups of, people. The work may require common courtesy or consideration where encountering members of the public incidentally in the course of normal duties.
RESPONSIBILITY FOR PEOPLE. 3.2 Responsibility for Supervision/Direction/ Co-ordination of Employees 3.3 Responsibility for Financial Resources 3.4 Responsibility for Physical Resources 4. Environmental demands