– Retainage Adjustment Analysis Process for Service Availability Sample Clauses

– Retainage Adjustment Analysis Process for Service Availability. Non-Base Services (SA-NBS) SLAs The Contractor will collect data monthly on the SA-NBS metric at each of the 11 Centers and use the calculation formula below to determine if the Agency/Center collected data meets or exceeds the standard. Calculation Formula: The monthly calculation for the collected data will be administered both as an Agency-Level calculation to review all data from all Centers as a combined total, and also as a Center-Level calculation to review the Center specific data for the SLAs. The performance results from the Agency-Level and Center-Level calculations will then be reviewed to determine what, if any, retainage credits will be applied for that month. The process flow for the Agency –Level review and Center-Level reviews to determine the performance results and any retainage adjustments is described as follows: Agency – Level calculation: The first step in the SA-NBS SLA review is to perform an Agency-Level calculation using the calculation formula above to the complete set of SLA data from all Centers to determine if the SA-NBS performance standard of is met or exceeded at the Agency-Level. If the Agency-Level results do not meet or exceed the standard, then the full retainage for the SA-NBS category within the MRP will apply as a credit for that month. If the Agency-Level review results do not meet the SLA subcategory performance standard, and thereby invoke the full retainage credit for that SLA subcategory, the Center-Level review will be performed for information purposes only. If the Agency-Level calculation meets or exceeds the standard, then that indicates that the Contractor has met the desired performance standard based on the complete set of SLA data, and therefore, of the SA-NBS retainage is awarded to the Contractor and the SA-NBS retainage risk is reduced from to for that month based on the results from the Center-Level calculation results. The second step would be to proceed with the Center-Level calculation and analysis to determine if there are any Center-Level adjustments to apply based on the SLA performance at the Center-Level. Center-Level calculation: The second step would be a Center-Level calculation which will apply the same calculation formula from above to determine if the Center specific SLA data meets or exceeds the SA-NBS category standard. Once the Center-Level calculations are completed, the following analysis will be performed to determine if there are any Center-Level retainage credits due.
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– Retainage Adjustment Analysis Process for Service Availability. Base Services (SA- BS) SLAs ( ) The Contractor will collect data monthly on the SA-BS metric at the Agency-Level only and use the calculation formula below to determine if the Agency-Level collected data meets or exceeds the standard and what, if any, retainage credits will be applied for that month. Calculation Formula: Hours during the Time Applicability Window that services are available/ Hours in the Time Applicability Window If the Agency-Level results meet the SA-BS performance standard, then the SA-BS retainage amount of is awarded to the Contractor. If the Agency-Level results do not meet the SA- BS performance standard, then the SA-BS retainage credit will be .

Related to – Retainage Adjustment Analysis Process for Service Availability

  • Measurement and Billing The Parties shall measure Interconnection in accordance with this Section 4.6 and xxxx in accordance with Article XXVII and this Section 4.6.

  • MEASUREMENT AND VERIFICATION The goal of this task is to report the benefits resulting from this project. Project team may use in- house expertise of the project demonstration site or use third party vendor for measurement and verification (M&V) of GHG and energy consumption reduction. The Recipient shall: • Enter into agreement with M&V subcontractor per Task 1.9 (if using outside vendor) • Coordinate site visits with the M&V subcontractor at the demonstration site(s) • Develop M&V protocol for pre-installation measurement (and calculations) following Section II.B.2 of the grant solicitation manual3: o Electric, natural gas and/or other fossil fuel consumption and greenhouse gas emissions (use appropriate emissions factor from Attachment 8 of the grant solicitation) of the equipment/process/system(s)/sub-system(s) that are be upgraded and/or replaced and/or modified; and o If necessary, ensure installation of sub-metering equipment and data loggers for pre/post data analysis. • Prepare and provide a detailed M&V Plan for each project demonstration site to include but not be limited to: o A description of the monitoring equipment and instrumentation which will be used; o A description of the key input parameters and output metrics which will be measured; o A description of the M&V protocol and analysis methods to be employed; and o A description of the independent, third-party measurement and verification services to be employed, if applicable. • Perform three months (or shorter period as approved in writing by the CAM) of pre- installation measurements (and calculations) based on the M&V protocol for pre- installation. • Prepare and provide a Pre-Installation M&V Findings Report that includes M&V protocol, pre-install measurements (and calculations), analysis, and results performed in this task. • Develop M&V protocol for post-installation measurements (and calculations) of: o Electric, natural gas and/or other fossil fuel consumption and greenhouse gas emissions (use appropriate emissions factor from Attachment 8 of the grant solicitation) of the equipment/process/system(s)/sub-system(s) that will be upgraded and/or replaced and/or modified.  Perform 12 months (or shorter period as approved in writing by the CAM) of post- installation measurements based on M&V protocol for post-installation. • Provide a summary of post-installation M&V progress in Progress Report(s) (see subtask 1.5) which shall include but not be limited to: o A narrative on operational highlights from the reporting period, including any stoppages in operation and why; and o A summary of M&V findings from the reporting period. • Analyze post-installation electrical, natural gas and/or other fossil fuel consumption and GHG emissions. 3 GFO-18-903, Food Production Investment Program, California Energy Commission, November 2018. xxxxx://xxx.xxxxxx.xx.xxx/contracts/GFO-18-903/000_FPIP_Solicitation_Manual.docx • Prepare and provide a Post-installation M&V Findings Report that includes M&V protocol, pre and post install measurements (and calculations), analysis, and results performed in this task. Results should at a minimum report on the reduction of electricity, natural gas and/or other fossil fuel usage and reductions of GHG emissions that directly result from this project.

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • PUBLIC RECORDS COMPLIANCE (APPLICABLE FOR SERVICE CONTRACTS Orange County is a public agency subject to Chapter 119, Florida Statutes. The Contractor agrees to comply with Florida’s Public Records Law. Specifically, the Contractor shall:

  • Monitoring and Adjusting Forecasts Verizon will, for ninety (90) days, monitor traffic on each trunk group that it establishes at ECI’s suggestion or request pursuant to the procedures identified in Section 14.2 of this Attachment. At the end of such ninety-(90) day period, Verizon may disconnect trunks that, based on reasonable engineering criteria and capacity constraints, are not warranted by the actual traffic volume experienced. If, after such initial ninety (90) day period for a trunk group, Verizon determines that any trunks in the trunk group in excess of two (2) DS1s are not warranted by actual traffic volumes (considering engineering criteria for busy Centium Call Second (Hundred Call Second) and blocking percentages), then Verizon may hold ECI financially responsible for the excess facilities and disconnect such excess facilities.

  • Mileage Measurement Where required, the mileage measurement for LIS rate elements is determined in the same manner as the mileage measurement for V&H methodology as outlined in NECA Tariff No. 4.

  • Product Availability Under no circumstances shall Company be responsible to Representative or anyone else for its failure to fill accepted orders, or for its delay in filling accepted orders, when such failure or delay is due to strike, accident, labor trouble, acts of nature, freight embargo, war, civil disturbance, vendor problems or any cause beyond Company's reasonable control.

  • CONTRACTOR PERFORMANCE AUDIT The Contractor shall allow the Authorized User to assess Contractor’s performance by providing any materials requested in the Authorized User Agreement (e.g., page load times, response times, uptime, and fail over time). The Authorized User may perform this Contractor performance audit with a third party at its discretion, at the Authorized User’s expense. The Contractor shall perform an independent audit of its Data Centers, at least annually, at Contractor expense. The Contractor will provide a data owner facing audit report upon request by the Authorized User. The Contractor shall identify any confidential, trade secret, or proprietary information in accordance with Appendix B, Section 9(a), Confidential/Trade Secret Materials.

  • Traffic Measurement and Billing over Interconnection Trunks 6.1 For billing purposes, each Party shall pass Calling Party Number (CPN) information on at least ninety-five percent (95%) of calls carried over the Interconnection Trunks.

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