Return of HP-provided Devices, Software, Consumables and HP Tools. Upon termination or expiration of the relevant Term, HP will, at its own expense, de-install, sanitize the hard drives, and pick up all HP- provided Devices and Software CD ROMs, HP Tools, and Consumables provided under this SOW(“Terminated Products”), in accordance with the NASPO ValuePoint Master Agreement except for those HP-provided Devices and Consumables that Customer purchases or directly licenses. Following a Customer notice of termination or upon SOW expiration, a quantity of unopened Consumables related to a Fleet Device provided under the Base + Actuals Shipping Supplies Billing Model may be returned to HP provided the parties agree in a Change Order on (i) the exact quantity of Consumables to be returned, and
Return of HP-provided Devices, Software, Consumables and HP Tools. Upon termination or expiration of the relevant Term, HP will pick up all applicable HP-provided Devices, HP Tools, and Consumables (“Terminated Products”), except those HP-provided Products that Customer purchases or licenses as provided above. HP, at its own risk and expense, will: (i) de-install all Terminated Products and associated documentation; (ii) pack all such Terminated Products in accordance with HP's specifications; and (iii) pickup all such Terminated Products to HP within (30) calendar days of the expiration or termination of the Term, or other such period as may be mutually agreed, in the same condition as when delivered (including Customer's removal or deletion of all data contained in the HP- provided Devices). If the termination results from an uncured material breach of this SOW by HP, then HP will reimburse the Customer for return freight charges upon receipt of all Terminated Products in acceptable condition, as determined by HP. [Instruction: Include this sentence if Customer is subject to US HIPAA Regulations.] Customer shall de-install and retain the hard disk drive prior to returning the Device to HP. [Instruction: Include the following sentence if Devices & Consumables are provided under a Base + Actuals Shipping Supplies billing model.] Following a Customer notice of termination or upon SOW expiration, a quantity of unopened Consumables related to a Fleet Device provided under the Base + Actuals Shipping Supplies Billing Model may be returned to HP provided the parties agree in a Change Order on (i) the exact quantity of Consumables to be returned, and (ii) the amount paid to HP for such Consumables (“Actuals Payment”). Within thirty (30) days of receipt of the unopened Consumables HP will issue a refund to Customer equal to 85% of the agreed upon Actuals Payment for such returned Consumables. Fifteen percent (15%) of the Actual Payment shall be retained by HP as a restocking Fee.
