Scheduled Maintenance Windows. Licensor will have the right, in its sole discretion, to render the Services inaccessible to Client in order to perform scheduled maintenance, repairs, upgrades, updates or other changes to the System deemed necessary by Licensor at a maximum of twice per week up to a maximum of four (4) hours per week, without incurring any liability to Client (“Scheduled Maintenance”). Scheduled Maintenance will occur between 2:00 a.m. and 4:00 a.m. Mountain Time (“Scheduled Maintenance Window”). Licensor may change the Scheduled Maintenance Window or schedule a non-standard Scheduled Maintenance by providing Client with forty-eight (48) hours’ prior notice in a reasonable method agreed by the Parties and upon obtaining Client’s consent. Scheduled Maintenance will not be included in the calculation of Availability; however Licensor shall use commercially reasonable efforts to minimize unavailability of the System (“System Downtime”) during Scheduled Maintenance Windows.
Appears in 4 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Scheduled Maintenance Windows. Licensor will have the right, in its sole discretion, to render the Services inaccessible to Client in order to perform scheduled maintenance, repairs, upgrades, updates or other changes to the System deemed necessary by Licensor at a maximum of twice per week up to a maximum of four (4) hours per week, without incurring any liability to Client (“Scheduled Maintenance”). Scheduled Maintenance will only occur Monday or Thursday between 2:00 a.m. and 4:00 a.m. Mountain Time (“Scheduled Maintenance Window”). Licensor may change the Scheduled Maintenance Window or schedule a non-standard Scheduled Maintenance by providing Client with forty-eight (48) hours’ prior notice in a reasonable method agreed by the Parties and upon obtaining Client’s consent. Scheduled Maintenance will not be included in the calculation of Availability; however Licensor shall use commercially reasonable efforts to minimize unavailability of the System (“System Downtime”) during Scheduled Maintenance Windows.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement