Scheduled Maintenance. In order to maintain performance and security of the Services, Intermedia performs scheduled maintenance within its published maintenance windows. This may require specific Services to be suspended during the maintenance period. Loss of Service Availability due to scheduled maintenance will not be included in the calculation of Service Availability. Intermedia will use commercially reasonable efforts to notify You in advance of any scheduled maintenance that may adversely affect Your use of the Services.
Appears in 11 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Scheduled Maintenance. In order to maintain performance and security of the Services, Intermedia performs scheduled maintenance Scheduled Maintenance within its published maintenance windows. This may require specific Contact Centre Services to be suspended during the maintenance period. Loss of Service Availability due to scheduled maintenance Scheduled Maintenance will not be included in the calculation of Service Availability. Intermedia will use commercially reasonable efforts to notify You in advance of any scheduled maintenance Scheduled Maintenance that may adversely affect Your use of the Contact Centre Services.
Appears in 1 contract
Samples: Service Level Agreement
Scheduled Maintenance. In order to maintain performance and security of the Services, Intermedia performs scheduled maintenance Scheduled Maintenance within its published maintenance windows. This may require specific Contact Center Services to be suspended during the maintenance period. Loss of Service Availability due to scheduled maintenance Scheduled Maintenance will not be included in the calculation of Service Availability. Intermedia will use commercially reasonable efforts to notify You in advance of any scheduled maintenance Scheduled Maintenance that may adversely affect Your use of the Contact Center Services.
Appears in 1 contract
Samples: Service Level Agreement
Scheduled Maintenance. In order to maintain performance and security of the Services, Intermedia performs scheduled maintenance Scheduled Maintenance within its published maintenance windows. This may require specific Services to be suspended during the maintenance period. Loss of Service Availability due to scheduled maintenance Scheduled Maintenance will not be included in the calculation of Service Availability. Intermedia will use commercially reasonable efforts to notify You in advance of any scheduled maintenance that may adversely affect Your use of the Services.
Appears in 1 contract
Samples: Server Service Level Agreement
Scheduled Maintenance. In order to maintain performance and security of the Services, Intermedia performs scheduled maintenance within its published maintenance windows. This may require specific Services to be suspended during the maintenance period. Loss of Service Availability due to scheduled maintenance will not be included in the calculation of Service Availability. Intermedia will use commercially reasonable efforts to notify You in advance of any scheduled maintenance that may adversely affect Your or Your End User's use of the Services.
Appears in 1 contract
Samples: Hosting Service Level Agreement
Scheduled Maintenance. In order to maintain performance and security of the Services, Intermedia performs scheduled maintenance Scheduled Maintenance within its published maintenance windows. This may require specific Services to be suspended during the maintenance period. Loss of Service Availability due to scheduled maintenance Scheduled Maintenance will not be included in the calculation of Service Availability. Intermedia will use commercially reasonable efforts to notify You in advance of any scheduled maintenance Scheduled Maintenance that may adversely affect Your use of the Services.
Appears in 1 contract
Samples: Service Level Agreement