Scheduled SaaS Maintenance. i. Contractor shall conduct Scheduled SaaS Maintenance during the following hours: Saturdays between 12 AM (Pacific Time) and 8 AM (Pacific Time), with the same exclusions noted in subsection 1, above. ii. Scheduled SaaS Maintenance shall not exceed an average of 4 hours per month over a twelve (12) month period except for major scheduled upgrades.
Appears in 7 contracts
Samples: Software as a Service Agreement, Software as a Service Term Sheet, Software as a Service Agreement
Scheduled SaaS Maintenance. i. Contractor shall conduct a) Scheduled SaaS Maintenance will be conducted during the following hours: Saturdays between 12 AM (Pacific Time) and 8 AM (Pacific Time), with . With the same exclusions as noted in subsection 1, above.
ii. b) Scheduled SaaS Maintenance shall not exceed an average of 4 hours per month over a twelve (12) month period except for major scheduled upgrades.
Appears in 3 contracts
Samples: Contract for Web Application Services, Contract, Contract
Scheduled SaaS Maintenance. i. Contractor shall conduct A. Scheduled SaaS Maintenance will be conducted during the following hours: Saturdays between 12 AM (Pacific Time) and 8 AM (Pacific Time), with . With the same exclusions as noted in subsection 1, above.
ii. B. Scheduled SaaS Maintenance shall not exceed an average of 4 hours per month over a twelve (12) month period except for major scheduled upgrades.
Appears in 2 contracts
Samples: Software as a Service Agreement, Software as a Service Agreement
Scheduled SaaS Maintenance. i. 1. Contractor shall conduct Scheduled SaaS Maintenance during the following hours: Saturdays between 12 AM (Pacific Time) and 8 AM (Pacific Time), with the same exclusions noted in subsection 1, above.
ii2. Scheduled SaaS Maintenance shall not exceed an average of 4 hours per month over a twelve (12) month period except for major scheduled upgrades.
Appears in 1 contract
Samples: Reseller Agreement
Scheduled SaaS Maintenance. i. Contractor shall conduct Scheduled SaaS Maintenance during the following hours: Saturdays between 12 AM (Pacific Time) and 8 AM (Pacific Time), with the same exclusions noted in subsection 1, above.
ii. Scheduled SaaS Maintenance shall not exceed an average of 4 hours per month over a twelve (12) month period except for major scheduled upgrades.
Appears in 1 contract
Samples: Software as a Service Agreement
Scheduled SaaS Maintenance. i. (a) Contractor shall conduct Scheduled SaaS Maintenance during the following hours: Saturdays between 12 AM (Pacific Time) and 8 AM (Pacific Time), with the same exclusions noted in subsection 1, above.
ii. (b) Scheduled SaaS Maintenance shall not exceed an average of 4 hours per month over a twelve (12) month period except for major scheduled upgrades.
Appears in 1 contract
Samples: Software as a Service Agreement
Scheduled SaaS Maintenance. i. A. Contractor shall conduct Scheduled SaaS Maintenance only during the following hours: Saturdays between 12 AM (Pacific Time) and 8 AM (Pacific Time), with the same exclusions noted in subsection 1, above.
ii. B. Scheduled SaaS Maintenance shall not exceed an average of 4 four hours per month over a twelve (12) -month period except for major scheduled upgrades.
Appears in 1 contract
Samples: Software Agreement
