Server Management Service Type. Standard: Interactive will provide support for the server/s that performs the basic Operating System function and File and print server role. It includes the server/s with either Windows and Linux OS which performs the File and Print Services only.
Server Management Service Type. Advanced: Interactive will provide support for the server/s that performs the special function, including but not limited to DNS, DHCP, Web Server, Active Directory, DFS and Certificate Services. Upon Service Request, Interactive will provide support for the Customers’ identity management (Microsoft Active Directory) infrastructure to ensure that only authorised User and computer objects have access to the Customers’ Resources in accordance with their organisational policies.
