Server Service Component Stabilization Sample Clauses

Server Service Component Stabilization. The Server specific stabilization effort consists of triage for up to 600 Servers needing immediate attention. Approximately half of the Servers will be targeted for refresh prior to a future consolidation and half will be refreshed in place as stay behind Servers. Service Provider will also provide monitoring for all servers and a plan to upgrade all server software to N/N-1 and the e-mail environments to N/N-1. Triage The Service Provider triage team will utilize the information gathered during the wall to wall inventory and other discovery functions to identify the list of Servers that need immediate attention related to hardware or software. The Service Provider will identify these Servers based on the problem backlog and any additional information gathered during the knowledge transfer discovery effort. The Service Provider will also take into consideration whether the Server will be consolidated in the next six (6) months. Servers that have been identified as not being able to be monitored, backed up or have disaster recovery gaps will also be considered for triage. The Service Provider will categorize the Servers into groups based on technology and location. The technology considerations will determine if the Server will be refreshed in place or virtualized into the new V-block infrastructure that will be implemented by Commencement. Technology considerations include the type of Server, network consumption, Application(s) running on the Server (COTS vs custom development), Application dependencies and the business requirements of the Application. The Service Provider will then work with the MSI and DIR Customers to prioritize the Servers. The Service Provider will staff based on the categorization and prioritization. Once the Service Provider has groupings of Servers, the Service Provider will create a detailed project plan to address the Servers needing triage. The Service Provider will have a team focused on software refresh as well as multiple teams focused on hardware issues. The mix of skills on the team will change based on the Servers being worked. Triage is planned to complete by twelve (12) months after Commencement.
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Related to Server Service Component Stabilization

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