Service Affecting Faults Sample Clauses

Service Affecting Faults. 4.1.2.1 Infrastructure Products (DF- Du- SD- ) In the event of the fibre network monitoring system indicating a Service Affecting Fault, the Network Operations Centre will determine its location and log the fault. The Network Operation Centre will locate and dispatch the nearest staff member to site to arrive within two (2) hours. The Network Operations Centre will inform Customer if affected, by means of a message via the preferred medium identified in the applicable Work Order. Updates will be broadcast every thirty (30) minutes during the incident with a final broadcast on incident closure. Infrastructure repair will begin within four (4) hours of fault log time. In addition staff dispatched to site will endeavour to restore service on products DF- by temporary means if necessary with the initiation of full repair within four (4) hours. In the event of the Network Operations Centre receiving a Customer report indicating an Infrastructure Fault, the Network Operations Centre will immediately check the fibre monitoring alarms. If an alarm is present the Network Operations Centre will proceed as above. In the event of no alarm indication, the Network Operations Centre will immediately check the relevant MAN. If indications are normal, the Network Operations Centre will inform Customer that it may be liable for a False Alarm Charge, if the Customer nonetheless requires that the Network Operation Centre proceed as above and initiate the staff dispatch process. For products DU- and SD- e|net is not responsible for restoring Services delivered within these products. The products DU- and SD-will be restored through Customer’s repair process. 4.1.2.2 Managed Bandwidth Service, and Co-location Facilities (MSDH- ME- CO- ) In the event of the network management system indicating a fault in a Managed Bandwidth Service, Or Co-location Facilities, the Network Operations Centre will immediately log the event. The Network Operations Centre will analyse the problem, locate the nearest suitable staff, determine the nearest location of the nearest spare equipment and dispatch the nearest staff member to site within two (2) hours. The Network Operations Centre will inform Customer by message via the preferred medium identified in the applicable Work Order and update every thirty (30) minutes during the incident. Repair will begin within four (4) hours of fault log time. Service restoration will be managed by the Network Operations Centre. In addition staff dispatched to sit...
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Related to Service Affecting Faults

  • Compliance with Contractor Employee Jury Service Ordinance Contractor shall comply with the County Ordinance with respect to provision of jury duty pay to employees and have and adhere to a written policy that provides that its employees shall receive from the Contractor, on an annual basis, no less than five days of regular pay for actual jury service in San Mateo County. The policy may provide that employees deposit any fees received for such jury service with the Contractor or that the Contractor deduct from the employees’ regular pay the fees received for jury service.

  • RIGHT OF ALLOTTEE TO USE COMMON AREAS AND FACILITIES SUBJECT TO PAYMENT OF TOTAL MAINTENANCE CHARGES

  • Service Areas HHSC authorizes the MA Dual SNP to add the MA Product to Texas service areas that are not identified in Attachment C, Proposed MA Product Service Areas, provided it receives prior CMS approval and complies with the notice requirements specified in this Agreement.

  • Particular Methods of Procurement of Consultants’ Services 1. Quality- and Cost-based Selection. Except as otherwise provided in paragraph 2 below, consultants’ services shall be procured under contracts awarded on the basis of Quality and Cost-based Selection.

  • Use of Service Areas The service areas, as located within the Project, shall be ear- marked for purposes such as parking spaces and services including but not limited to electric sub-station, transformer, DG set rooms, underground water tanks, Pump rooms, maintenance and service rooms, firefighting pumps and equipment etc. and other permitted uses as per sanctioned plans. The Allottee shall not be permitted to use the services areas in any manner whatsoever, other than those earmarked as parking spaces and the same shall be reserved for use by the Association for rendering maintenance services.

  • Use of Basement and Service Areas The basement(s) and service areas, if any, as located within the

  • RIGHT OF ALLOTTEE TO USE COMMON AREAS AND FACILITIES SUBJECT TO PAYMENT OF TOTAL MAINTENANCE CHARGES The Allottee hereby agrees to purchase the [Apartment/Plot] on the specific understanding that is/her right to the use of Common Areas shall be subject to timely payment of total maintenance charges, as determined and thereafter billed by the maintenance agency appointed or the association of allottees (or the maintenance agency appointed by it) and performance by the Allottee of all his/her obligations in respect of the terms and conditions specified by the maintenance agency or the association of allottees from time to time.

  • Geographic Area and Sector Specific Allowances, Conditions and Exceptions The following allowances and conditions shall apply where relevant. Where the Employer does work which falls under the following headings, the Employer agrees to pay and observe the relevant respective conditions and/or exceptions set out below in each case.

  • Service Area (a) SORACOM shall provide the SORACOM Air Global Service within the area designated on the web site of SORACOM (the “Service Area”), provided, that, the Service Area may be different if stated otherwise as specified by SORACOM separately. However, within the Service Area, you may not use the SORACOM Air Global Service in places where transmissions are difficult to send or receive. (b) The parties of this Agreement acknowledge that there may be countries or locations within which SORACOM may be restricted from providing the SORACOM Air Global Service due to applicable laws, regulations, decisions, rules or orders (“Restrictions”). During the Term, SORACOM will use reasonable efforts to monitor whether there are any such Restrictions. SORACOM may in its sole discretion and at any time, suspend, discontinue, limit, or modify the SORACOM Air Global Service or impose additional requirements on the provision of the SORACOM Air Global Service, as may be reasonably required to comply with any such Restrictions. (c) In no event will SORACOM be required to provide the SORACOM Air Global Service in countries or locations, or in a manner that would be in violation of the Restrictions and its failure to provide the SORACOM Air Global Service due to the Restrictions will not be deemed to be a breach of its obligations under this Agreement. (d) In the event that any Restriction, or any change in applicable law, regulation, decision, rule or order materially or adversely affects the delivery of the SORACOM Air Global Service (including the economic viability thereof), SORACOM will notify Subscribers in writing and the parties will negotiate in good faith regarding changes to this Agreement. If the parties cannot reach agreement within 30 days after notification from SORACOM requesting renegotiation, SORACOM may terminate the Agreement upon 30 days’ written notice to the Subscriber.

  • PREVAILING WAGE RATES - PUBLIC WORKS AND BUILDING SERVICES CONTRACTS If any portion of work being Bid is subject to the prevailing wage rate provisions of the Labor Law, the following shall apply:

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