Service Affecting Fault definition

Service Affecting Fault means any fault originating on the TouchTec Technology Limited Network, which causes an interruption to the actual use of the Service, which is not attributable solely to Latency in excess of 10milliseconds;
Sample 1
Service Affecting Fault any fault originating on the Metrotech Network which causes a material interruption in the Customer’s actual use of the Internet Services, which is not attributable solely to Latency, “Tail Circuit” the electronic communications network supplied by a third party circuit provider to the Customer; “Target Time to Repair” the target length of time to restore Internet Services which is measured from the end of the Notification Period registered by Metrotech’s Support Desk as set out in paragraph 1 above. SCHEDULE 2 Miscellaneous Charges Service Description Charge (excluding VAT) RAMS LOS or Installation Survey. Carried out in connection with a re-location by the Customer. £395.00 - £595.00 (subject to survey) Relocation Installation. Carried out in connection with a re-location by the Customer. £595.00 Re-connection of service. Following the suspension of the supply/performance of the Internet Services as a result of the Customer’s £75.00 breach. Reappointment due to failed attendance by Customer. Where the Customer fails to attend a pre-arranged site visit and has failed to notify Metrotech by 2.00pm the previous day. Assumes 1 hour on site for 2 engineers. £595.00 Cancelled appointment. Where the Customer cancels an appointment less than 72 hours before an agreed date and time for Metrotech to attend the Customer’s premises. £195.00 Abandoned Call Out due to Customer not arranging access or access is prevented. Where the Customer has failed to arrange access for Metrotech and Metrotech is unable to gain access to the Customer’s premises or the building in which the Customer’s premises form part. £85.00 per engineer team per hour + travel costs Engineer call out and no- fault found with Metrotech supplied and managed Customer’s Premises Equipment. Where the Customer reports a Fault under the Service Level Agreement and the Equipment is found not to be faulty. £595.00 The preparation of a risk assessment and method statement. Where the contract is terminated or the service cancelled because the Customer has prevented the Company delivering the service, or the Customer is unable to meet the conditions set out in the SOF or this contract. £195.00
Sample 1
Service Affecting Fault means any fault, repair or condition (or threat of fault, repair or condition) affecting Customer service as registered by Customer or Interoute by issue of an incident report. Faults due to Force Majeure, failure of Customer’s equipment or acts or omissions of Customer or any third party employees or agents are Non Service Affecting Faults.
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Examples of Service Affecting Fault in a sentence

  • In the event of an emergency or Service Affecting Fault such notice may be less than 24 hours.

  • Non Service Affecting Faults PRIVATE CIRCUIT TYPESERVICETARGET TIME TO REPAIRAnalogue Private CircuitAll Analogue Private Circuits3 Business daysDigital Private CircuitsEthernet and Fibre Channel3 Business days Table 5 Target Time to Repair in the case of Non Service Affecting Fault All the above timings are given as from Trouble Intake.

  • Non-Service Affecting Non-Service Affecting Fault means any fault, repair or condition that is not a Service Affecting Fault.

  • Service AffectingA Service Affecting Fault means any fault, repair or condition affecting the Client’s service(s) as registered by Client.Non-Service AffectingNon-Service Affecting Fault means any fault, repair or condition that is not a Service Affecting Fault.

  • Service Affecting Fault A Service affecting fault is defined as: • A fault resulting in a total loss of service (Fibre or Wireless) and/or • a period of time (defined as three consecutive CCM frames; with one CCM frame run per second) where no service frames transit a service (Fibre) Enet use CFM (Connectivity Fault Management) CCM (Continuity Check Message) frames to synthetically measure the above service availability for Fibre.

  • Except in the case of an emergency or a Service Affecting Fault, Interoute will endeavour to perform such works during the hours of 23.00 Saturday and 06:00 Sunday Greenwich Mean Time and will endeavour to give Customer at least ten (10) days prior notice of such switch off.

  • Enet penalty calculation is based on the duration of the recorded Service Affecting Fault per service logged with Enet, within the given service measurement period (i.e. per incident).

  • He had brochures available on public purpose expenditures, data practices, and personnel matters.

  • Narażenie na drgania mechaniczne a ocena ryzyka zdrowotnego operatorów ręcznych narzędzi wibracyjnych.

  • Where: “Service Cover Time” shall mean the total number of minutes comprised in a calendar month; and “Total Unavailability” means the total time in minutes (rounded up or down to the nearest integer) in any calendar month during which the Service, excluding the Network, is unavailable due to a Service Affecting Fault.


More Definitions of Service Affecting Fault

Service Affecting Fault means a fault which causes or results in a continuous and total loss of the ability to use a Service, Equipment and / or Goods (as applicable).
Sample 1
Service Affecting Fault means any fault, or condition on Dark Fibre or Facilities as registered by the Customer or the Contractor by issue of an incident report that affects the ability of the Customer to convey electronic communications traffic over the Dark Fibre.
Sample 1
Service Affecting Fault means any failure, interruption or disruption of the SDH Network, which materially affects normal traffic transmission over such network.
Sample 1
Service Affecting Fault. Service is completely unavailable or day-to-day business is severely impacted and the cause is not the result of any Exceptions to Unavailability. The following are not Service Affecting Faults: Any reported fault where (i) the Customer’s ability to use components of the Riskonnect Service to perform work is moderately impacted and day-to-day business may suffer some impact; or (ii) one or more business applications are unable to operate fully but the Customer can carry out most or all of their daily tasks with minimal or no major impact on the day-to-day business; and (iii) all applications can be used but some features are affected but the causes are not the result of any of the Exceptions to Unavailability. “Exceptions to Unavailability” - Maintenance, any loss of service that is the result of the Customer (network access, configuration, firewall limits, etc.), any loss due to a force majeure event, or any loss due to a third party application integrated at Customer’s request, including: • scheduled maintenance, • emergency maintenance, • any other agreed-to scheduled downtime activity, • upgrade maintenance window from Riskonnect or its platform hosting provider, xxxxxxxxxx.xxx, • any unavailability to Users due to outages elsewhere in the internet or due to connectivity issues from ISP (internet service provider), • browser issues, • DNS and/or any caching that may make User accounts look inaccessible, or • any unavailability caused by circumstances beyond Riskonnect’s reasonable control, including without limitation, acts of God, shortages of supplies, labor or materials, strikes and other labor disputes, storms, floods, acts of war or terrorism, failure of third-party hardware, software, services or networks, failure of service providers, utility blackouts or brownouts, failure of telecommunications or the internet, and actions by a governmental authority (such as changes in government codes, ordinances, laws, rules, regulations, or restrictions). Software Support
Sample 1

Related to Service Affecting Fault

  • Process Wastewater means any water which, during manufacturing or processing, comes into direct contact with or results from the production or use of any raw material, intermediate product, finished product, by-product, or waste product.

  • Service-disabled veteran-owned business means a service-disabled veteran-owned business located in the State of Tennessee that satisfies the criteria in Tenn. Code. Ann. § 12-3-1102(8). "Service-disabled veteran" means any person who served honorably in active duty in the armed forces of the United States with at least a twenty percent (20%) disability that is service-connected, i.e., the disability was incurred or aggravated in the line of duty in the active military, naval or air service.

  • Service Animal means an animal that is required by a person with a disability for assistance and is certified, in writing, as having been trained by a professional service animal institution to assist a person with a disability and which is properly harnessed in accordance with standards established by a professional service animal institution.