Service Affecting Fault means any fault originating on the SSE Enterprise Telecoms Network which causes an interruption to the actual use of the Service which is not attributable solely to latency in excess of 10milliseconds;
Service Affecting Fault means any fault, or condition on Dark Fibre or Facilities as registered by the Customer or the Contractor by issue of an incident report that affects the ability of the Customer to convey electronic communications traffic over the Dark Fibre.
Service Affecting Fault means any fault, repair or condition (or threat of fault, repair or condition) affecting Customer service as registered by Customer or Interoute by issue of an incident report. Faults due to Force Majeure, failure of Customer’s equipment or acts or omissions of Customer or any third party employees or agents are Non Service Affecting Faults.
Examples of Service Affecting Fault in a sentence
In the event of an emergency or Service Affecting Fault such notice may be less than 24 hours.
Service AffectingA Service Affecting Fault means any fault, repair or condition affecting the Client’s service(s) as registered by Client.Non-Service AffectingNon-Service Affecting Fault means any fault, repair or condition that is not a Service Affecting Fault.
Non-Service Affecting Non-Service Affecting Fault means any fault, repair or condition that is not a Service Affecting Fault.
Service Affecting Fault A Service affecting fault is defined as: • A fault resulting in a total loss of service (Fibre or Wireless) and/or • a period of time (defined as three consecutive CCM frames; with one CCM frame run per second) where no service frames transit a service (Fibre) Enet use CFM (Connectivity Fault Management) CCM (Continuity Check Message) frames to synthetically measure the above service availability for Fibre.
Enet penalty calculation is based on the duration of the recorded Service Affecting Fault per service logged with Enet, within the given service measurement period (i.e. per incident).
More Definitions of Service Affecting Fault
Service Affecting Fault any fault originating on the Metrotech Network which causes a material interruption in the Customer’s actual use of the Internet Services, which is not attributable solely to Latency, “Tail Circuit” the electronic communications network supplied by a third party circuit provider to the Customer; “Target Time to Repair” the target length of time to restore Internet Services which is measured from the end of the Notification Period registered by Metrotech’s Support Desk as set out in paragraph 1 above. Service Description Charge (excluding VAT) RAMS
Service Affecting Fault means a fault which causes or results in a continuous and total loss of the ability to use a Service, Equipment and / or Goods (as applicable).
Service Affecting Fault any fault originating on the M247 Network which causes a material interruption in the Customer’s actual use of the Internet Services, which is not attributable solely to Latency, Service Description Charge (excluding VAT) Schedule 4 – Processing Details Scope of processing Nature and purpose of processing Categories of Personal Data Categories of Data Subjects Duration of Processing Annex 1 - Co-location and/or hosting services
Service Affecting Fault any fault originating on the OneFibre Network which causes a material interruption in the Customer’s actual use of the Internet Services, which is not attributable solely to Latency, “Tail Circuit” the electronic communications network supplied by a third party circuit provider to the Customer; “Target Time to Repair” the target length of time to restore Internet Services which is measured from the end of the Notification Period registered by OneFibre’s Support Desk as set out in paragraph 1 above; SCHEDULE 2 Miscellaneous Charges Service Description Charge (excluding VAT) RAMS
Service Affecting Fault means any failure, interruption or disruption of the SDH Network, which materially affects normal traffic transmission over such network.
Service Affecting Fault. Service is completely unavailable or day-to-day business is severely impacted and the cause is not the result of any Exceptions to Unavailability. The following are not Service Affecting Faults: Any reported fault where (i) the Customer’s ability to use components of the Riskonnect Service to perform work is moderately impacted and day-to-day business may suffer some impact; or (ii) one or more business applications are unable to operate fully but the Customer can carry out most or all of their daily tasks with minimal or no major impact on the day-to-day business; and (iii) all applications can be used but some features are affected but the causes are not the result of any of the Exceptions to Unavailability. “Exceptions to Unavailability” - Maintenance, any loss of service that is the result of the Customer (network access, configuration, firewall limits, etc.), any loss due to a force majeure event, or any loss due to a third party application integrated at Customer’s request, including: • scheduled maintenance, • emergency maintenance, • any other agreed-to scheduled downtime activity, • upgrade maintenance window from Riskonnect or its platform hosting provider, xxxxxxxxxx.xxx, • any unavailability to Users due to outages elsewhere in the internet or due to connectivity issues from ISP (internet service provider), • browser issues, • DNS and/or any caching that may make User accounts look inaccessible, or • any unavailability caused by circumstances beyond Riskonnect’s reasonable control, including without limitation, acts of God, shortages of supplies, labor or materials, strikes and other labor disputes, storms, floods, acts of war or terrorism, failure of third-party hardware, software, services or networks, failure of service providers, utility blackouts or brownouts, failure of telecommunications or the internet, and actions by a governmental authority (such as changes in government codes, ordinances, laws, rules, regulations, or restrictions).
Service Affecting Fault. Means an event which causes loss of external connectivity for the Services; and