Common use of Service and Academic Programs Clause in Contracts

Service and Academic Programs. In the event of a student complaint concerning the quality of the service or teaching provided by the college, the student will report the matter to a person in a position of authority within the school. The complaint may either be dealt with by that person, or referred to the Grievance Counsellor where the Complaints and Appeals process is followed.

Service and Academic Programs. In the event of a student complaint concerning the quality of the service or teaching provided by the collegeXxxxxxx, the student will should report the matter to a person in a position of authority within the school. The complaint may either be dealt with by that person, or referred to the Grievance Counsellor where the Complaints and Appeals process is followed. If the student is dissatisfied with the decision, may lodge a formal appeal. The appeal will be considered by the case review panel, which includes the Principal and/or Deputy Principal.