Service Coordinator and Service Coordinator Supervisor Qualification Requirements. The CHC-MCO must provide Service Coordinators and Service Coordinator supervisors that have the following qualifications: • Service Coordinators must: (1) be a Registered Nurse (RN); or (2) have a Bachelor’s degree in Social Work, Psychology, or other related fields; or (3) have at least three (3) or more years of experience in a social service or a healthcare related setting. Service Coordinators hired prior to the CHC zone Implementation Date must have the qualifications and standards proposed by the CHC-MCOs and approved by the Department. • Service Coordinator supervisors must either: (1) be a RN; or (2) have a Master’s degree in Social Work or in a human services or healthcare field and three (3) years of relevant experience with a commitment to obtain either a Pennsylvania Social Work or mental health professional license within one year of hire. Service Coordinator supervisors hired prior to the CHC zone Implementation Date (who do not have a license) must either: 1) obtain a license within one Year of the Implementation Date in the applicable CHC zone, or 2) have the qualifications and standards proposed by the CHC-MCOs and approved by the Department.
