Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Where:
Appears in 23 contracts
Samples: Global Services Agreement, Global Services Agreement, Global Services Agreement
Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 5 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Where:
Appears in 22 contracts
Samples: Global Services Agreement, Global Services Agreement, Global Services Agreement
Service Credits. If Megaport fails to meet the Service Availability target Target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Where:
Appears in 1 contract
Samples: Global Services Agreement
Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where:
Appears in 1 contract
Samples: Global Services Agreement
Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Where:
Appears in 1 contract
Samples: Global Services Agreement
Service Credits. If Megaport fails to meet the Service Availability target Target in a Charging Period, then subject to the Service credit conditions set out in section 4 5 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Where:
Appears in 1 contract
Samples: Global Services Agreement
Service Credits. If Megaport fails to meet the Service Availability target in a Charging Period, then subject to the Service credit conditions set out in section 4 5 of this Service Schedule, Customer will be able to claim a Service credit calculated as: Downtime _ x Recurring Charge Charging Period Where:
Appears in 1 contract
Samples: Global Services Agreement
