Service Delivery, Support and Maintenance. 21.1. It is essential that the Contractor provides national coverage of services, solutions deliveries and supplies from Framework Commencement Date throughout the whole of Scotland with the same level and quality of service, irrespective of size or geographical location. The national coverage for this Framework Agreement must have the “look and feel” of a local and responsive service delivery. The service coverage requirements are illustrated at Annex D.
Appears in 8 contracts
Samples: 046 Framework Agreement, www.gov.scot, www.gov.scot
