Service Levels Phase Message Component Sample Clauses

Service Levels Phase Message Component. Process Owner Service Level Discovery (Optional phase, but subject to section 2.4) Information Response Trigger: The Acquiring Party requests information concerning the product and assets that the Customer wishes to transfer. ▪ The Ceding Party will validate the request and return a list of assets/cash and quantities held by the Customer. Within 1 Business Day after receipt of the Discovery Message Within 2 Business Days for pensions Portfolio Transfer Portfolio Transfer Confirmation Trigger: The Acquiring Party instructs which assets are to be transferred and which assets are to be sold and transferred as cash. For all transfers other than Customer to Nominee: ▪ The Ceding Party will validate the instruction and confirm that it will proceed as requested. For Customer to Nominee transfers: ▪ No service level applies to portfolio transfer confirmations from the Acquiring Party. Within 1 Business Day after receipt of the Portfolio Transfer Request Within 2 Business Days for pensions Asset Transfer Transfer Out Instruction Trigger: The Ceding Party sends a portfolio transfer confirmation message. For all transfers other than Customer to Nominee: ▪ Where assets are to be re-registered, the Ceding Party will instruct the relevant Fund Manager/Registrar. For Customer to Nominee transfers: ▪ No service level applies to transfer out instructions from the Within 1 Business Day after sending the Portfolio Transfer Confirmation Phase Message Component Process Owner Service Level Acquiring Party. Asset Transfer Transfer In/Out Confirmation Trigger: The Fund Manager receives a transfer out instruction. For all transfers other than Customer to Nominee: ▪ The Fund Manager will update the fund register and notify the Ceding Party of the transfer out and the Acquiring Party of the transfer in. For Customer to Nominee transfers: ▪ The Fund Manager will update the fund register and notify the Acquiring Party of the transfer in. Within 2 Business Days after receipt of the Transfer Out Instruction Redemption Redemption Process Trigger: The Acquiring Party instructs which assets are to be redeemed and transferred as cash. For all transfers other than Customer to Nominee: ▪ The Ceding party will place redemption instructions through their normal dealing process. For Customer to Nominee transfers: ▪ No service level applies to redemptions from the Acquiring Party. Within 1 Business Day after receipt of the Portfolio Transfer Cash Transfer Payment Advice Trigger: A payment is made...
Sample 1
AutoNDA by SimpleDocs
Service Levels Phase Message Component. Process Owner Service Level Discovery (Optional phase, but subject to section 2.4) Information Response Trigger: The Acquiring Party requests information concerning the product and assets that the Customer wishes to transfer. ▪ The Ceding Party will validate the request and return a list of assets/cash and quantities held by the Customer. Within 1 Business Day after receipt of the Discovery Message Within 2 Business Days for pensions Portfolio Transfer Portfolio Transfer Confirmation Trigger: The Acquiring Party instructs which assets are to be transferred in specie, which assets are to be converted to another share class and transferred in specie and which assets are to be sold and transferred as cash. Within 1 Business Day after receipt of the Portfolio Transfer Instruction Within 2 Business Days for pensions Phase Message Component Process Owner Service Level For all transfers other than Customer to Nominee: ▪ The Ceding Party will validate the instruction and confirm that it will proceed as requested. For Customer to Nominee transfers: ▪ No service level applies to portfolio transfer confirmations from the Acquiring Party.
Sample 1

Related to Service Levels Phase Message Component

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.

  • Purchase Order Flip via Ariba Network (AN) The online process allows suppliers to submit invoices via the AN for catalog and non- catalog goods and services. Contractors have the ability to create an invoice directly from their Inbox in their AN account by simply “flipping” the purchase order into an invoice. This option does not require any special software or technical capabilities. For the purposes of this section, the Contractor warrants and represents that it is authorized and empowered to and hereby grants the State and the third-party provider of MFMP the right and license to use, reproduce, transmit, distribute, and publicly display within the system the information outlined above. In addition, the Contractor warrants and represents that it is authorized and empowered to and hereby grants the State and the third-party provider the right and license to reproduce and display within the system the Contractor’s trademarks, system marks, logos, trade dress, or other branding designation that identifies the products made available by the Contractor under the Contract.

  • Registry Performance Specifications Registry Performance Specifications for operation of the TLD will be as set forth in Specification 10 attached hereto (“Specification 10”). Registry Operator shall comply with such Performance Specifications and, for a period of at least one (1) year, shall keep technical and operational records sufficient to evidence compliance with such specifications for each calendar year during the Term.

  • Uptime bookinglab shall ensure that the Booking Service will be available, excluding Downtime caused by Scheduled Maintenance, Emergency Maintenance or Force Majeure event, 99.5% of the time in any one calendar month (first day to last day) (the “Service Level”). The Service Level will not apply (and therefore no Service Credits will be applicable) to the extent that any Service Level Failure is caused by: (a) a Penetration Test conducted by Customer without the prior written approval of bookinglab; or (b) Customer’s failure to comply with specific instructions provided by bookinglab; or (c) a failure of the Customer to comply with any Customer responsibility or obligation detailed in a Statement of Work, Order Form or the Master Subscription Agreement; or (d) Customer’s failure to adhere to JRNI’s or bookinglab’s best practice guidelines for the use of the API.

  • Start-Up and Synchronization Consistent with the mutually acceptable procedures of the Developer and Connecting Transmission Owner, the Developer is responsible for the proper synchronization of the Large Generating Facility to the New York State Transmission System in accordance with NYISO and Connecting Transmission Owner procedures and requirements.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!