Common use of Service Performance Commitments Clause in Contracts

Service Performance Commitments. Service Performance metrics are a measure of how well data travels through the Optical Wavelength Services. 3.1 Latency 3.1.1 Latency Commitment. Optical Wavelength Services Latency commitment is listed below in Table 4. Latency metrics are one-way trip measurements. The Optical Wavelength Services will be configured on the best available network route to optimize latency unless otherwise agreed to in writing by the Customer and Rogers.