Acceptable Downtime Sample Clauses

Acceptable Downtime. In calculating whether or not Rogers has met the commitments in any specific month lack of availability owing to downtime for any of the reasons set out below will not be factored into the SLA calculations: ▪ Customer delays including, but not limited to: (i) acts or omissions by the Customer, its agents or vendors; (ii) inaccurate, incomplete or changes to previously accepted orders; (iii) unavailable and/or faulty Customer premises, unavailable and/or faulty Customer premise equipment (CPE) and/or facilities necessary to install the Services; or, (iv) extension of access circuit demarcation point by Customer without Rogers approval; ▪ during an event of Force Majeure, as described in the Agreement; ▪ Customer’s failure to materially comply with its obligations as defined in the Agreement, including failure to pay valid past-due amounts; order suspensions due to Customer’s credit worthiness; ▪ during Scheduled Maintenance; ▪ troubles resolved as “No Trouble Found”; ▪ outages of less than 60 seconds in duration; ▪ performance degradation caused by the over-subscription of a fibre-served access port; ▪ time attributed to Xxxxxxxx’s delay in responding to Rogers requests for assistance to repair an outage; ▪ the failure of any Customer owned and maintained equipment on the Customer’s premise, beyond the local telephone companies’ demarcation device or smart-jack; ▪ hardware, operating system, and application failures or security breaches on LAN components, WAN components, servers, or workstations that were not configured by Rogers; ▪ failures or security breaches caused by improper use, improper care, or damage to devices by the Customer’s employees or a third party; ▪ failures or security breaches caused by the movement of hardware by the Customer or a third party, electrical and power irregularities, or abnormal use; ▪ failures or security breaches, where a device’s configuration, IOS/Software, or hardware has been modified by the Customer or a third party; ▪ failures or security breaches caused by undocumented hardware, IOS/Software, or other manufacturer deficiency; or ▪ failures or security breaches caused by hardware, IOS/Software, or other deficiencies, that were documented by the manufacturer following the implementation of the service by Rogers.
AutoNDA by SimpleDocs
Acceptable Downtime. In calculating whether or not Rogers has met its Service Level Agreements in any specific month, Service Outage Time for any of the reasons set out below will not be factored into the SLA calculations:
Acceptable Downtime. In calculating whether or not Xxxxxx has met the commitments in any specific month lack of availability owing to downtime for any of the reasons set out below will not be factored into the SLA calculations: Scheduled Maintenance; your failure to materially comply with its obligations as defined in the Agreement, including failure to pay valid past-due amounts; order suspensions due to your credit worthiness; failures of your applications or your Equipment not within the sole control of Xxxxxx or a party under contract with Xxxxxx to provide services in connection with the Agreement; your acts or omissions or any use or user of the Dedicated Backup Services authorized by you; and during an event of Force Majeure, as described in the Agreement.

Related to Acceptable Downtime

  • Acceptable Estimating System The Contractor shall maintain the acceptable status of their Estimating System and submit updates to the current status, if applicable

  • Acceptable Use You agree that you are independently responsible for complying with all applicable laws in all of your activities related to your use of the Service, regardless of the purpose of the use, and for all communications you send through the Service. We and our Service Providers have the right but not the obligation to monitor and remove communications content that we find in our sole discretion to be objectionable in any way. In addition, you are prohibited from using the Service for communications or activities that: (a) violate any law, statute, ordinance or regulation; (b) promote hate, violence, racial intolerance, or the financial exploitation of a crime; (c) defame, abuse, harass or threaten others; (d) include any language or images that are bigoted, hateful, racially offensive, vulgar, obscene, indecent or discourteous; (e) infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction; (f) impose an unreasonable or disproportionately large load on our infrastructure; (g) facilitate any viruses, trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information; (h) constitute use of any robot, spider, other automatic device, or manual process to monitor or copy the Service or the portion of the Site through which the Service is offered without our prior written permission; (i) constitute use of any device, software or routine to bypass technology protecting the Site or Service, or interfere or attempt to interfere, with the Site or the Service; or (j) may cause us or our Service Providers to lose any of the services from our internet service providers, payment processors, or other vendors. We encourage you to provide notice to us by the methods described in Section 6 of the General Terms above of any violations of the General Terms or the Agreement generally.

  • Acceptable Use Policy The Services must be used in accordance with RingCentral’s Acceptable Use Policy, available at xxxxx://xxx.xxxxxxxxxxx.xxx/legal/acceptable-use-policy.html. Notwithstanding anything to the contrary in this Agreement, RingCentral may act immediately and without notice to suspend or limit the Services if RingCentral reasonably suspects fraudulent or illegal activity in the Customer’s Account, material breach of the Acceptable Use Policy, or use of the Services that could interfere with the functioning of the RingCentral Network provided such suspension or limitation may only be to the extent reasonably necessary to protect against the applicable condition, activity, or use. RingCentral will promptly remove the suspension or limitation as soon as the condition, activity or use is resolved and mitigated in full. If Customer anticipates legitimate but unusual activity on its Account, Customer should contact Customer Care in advance to avoid any Service disruption.

  • Agreement Exceptions/Deviations Explanation If the proposing Vendor desires to deviate form the Vendor Agreement language, all such deviations must be listed on this attribute, with complete and detailed conditions and information included. TIPS will consider any deviations in its proposal award decisions, and TIPS reserves the right to accept or reject any proposal based upon any deviations indicated below. In the absence of any deviation entry on this attribute, the proposer assures TIPS of their full compliance with the Vendor Agreement.

  • Acceptable Insurers All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance or is on the List of Approved Surplus Line Insurers in the State of California, with an assigned policyholders’ Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best’s Key Rating Guide, unless otherwise approved by the City’s Risk Manager.

  • Acceptable Accounting System The Contractor shall maintain the acceptable/approved status of their Accounting System and submit updates to the current status

  • Under-Frequency and Over Frequency Conditions The New York State Transmission System is designed to automatically activate a load- shed program as required by the NPCC in the event of an under-frequency system disturbance. Developer shall implement under-frequency and over-frequency relay set points for the Large Generating Facility as required by the NPCC to ensure “ride through” capability of the New York State Transmission System. Large Generating Facility response to frequency deviations of predetermined magnitudes, both under-frequency and over-frequency deviations, shall be studied and coordinated with the NYISO and Connecting Transmission Owner in accordance with Good Utility Practice. The term “ride through” as used herein shall mean the ability of a Generating Facility to stay connected to and synchronized with the New York State Transmission System during system disturbances within a range of under-frequency and over-frequency conditions, in accordance with Good Utility Practice and with NPCC Regional Reliability Reference Directory # 12, or its successor.

  • ADDITIONAL SPECIAL CONTRACT CONDITIONS Special Contract Conditions revisions: the corresponding subsections of the Special Contract Conditions referenced below are replaced in their entirety with the following:

  • Additional Acceptable Uses of Student Data Contractor is prohibited from using Student Data for any secondary use not described in this agreement except: a. for adaptive learning or customized student learning purposes; b. to market an educational application or product to a parent or legal guardian of a student if Contractor did not use Data, shared by or collected per this Contract, to market the educational application or product; c. to use a recommendation engine to recommend to a student i. content that relates to learning or employment, within the third-party contractor's internal application, if the recommendation is not motivated by payment or other consideration from another party; or

  • Unacceptable Use I am aware that the school monitors the pupil’s activity on this device. I agree that my child will not carry out any activity that constitutes ‘unacceptable use’. This includes, but is not limited to the following: • Using ICT or the internet to bully or harass someone else, or to promote unlawful discrimination • Any illegal conduct, or statements which are deemed to be advocating illegal activity • Activity which defames or disparages the school, or risks bringing the school into disrepute • Causing intentional damage to ICT facilities or materials • Using inappropriate or offensive language I accept that the school will sanction the pupil, in line with our Behaviour Policy, if the pupil engages in any of the above at any time.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!