Service Plans. 2.1 The Customer shall use the Service Plan specified in the Sales and Services Agreement (or Supplemental Agreement to Sales and Services Agreement). 2.2 Credit Amount a) Credit Amount to be rebated to the Customer will be credited to the Customer according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement). b) The Credit Amount will be credited to the monthly bill of the Customer’s Account. The first Credit Amount will be credited to the 1st monthly bill after the service effective date. c) The Credit Amount cannot be exchanged for cash. d) The Company shall not be under any obligation to pay any interest to the Customer on the Credit Amount. e) The Customer shall not be entitled to the Credit Amount or any balance thereof upon the occurrence of any of the following events: i. if the Customer changes the Service; ii. if the Customer changes the Service installation address/ the registered name for the Service; iii. if the Customer changes the monthly fee as specified in the Sales and Services Agreement; iv. if the Service and/or related services are terminated/disconnected for whatever reason 2.3 This Service Plan in charged on a monthly basis. The monthly charges for the first month will be charged on a pro-rata basis from the service effective date to the first bill date. The monthly charges are payable in advance and non-refundable under whatever circumstances. 2.4 Unless otherwise specified by the Customer, the Service will continue to be provided to the Customer after the expiry of the Term and such service will be charged at the same Monthly Service Plan that is chargeable to the Customer on the expiry date of the Term. 2.5 If the Customer relocates the Service to another residential address during the Term and the Company has use its reasonable efforts to provide the Service(s) at the new relocated address, the Customer must sign a new Sales and Services Agreement with the Company at the prevailing service plan price for the new address. The Company will charge the relocation fee depending on the network coverage.
Appears in 2 contracts
Samples: Fibre Broadband – Fixed Term Service Contract, Fibre Broadband – Fixed Term Service Contract
Service Plans. 2.1 The Customer shall use the Service Plan specified in the Sales and Services Agreement (or Supplemental Agreement to Sales and Services Agreement).
2.2 Service Plan is only applicable to the Customer whose service installation address is at designated residential area with no provision of the Company service within 120 days prior to registration.
2.3 Credit Amount
a) Credit Amount to be rebated to the Customer will be credited to the Customer according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement).
b) The Credit Amount will be credited to the monthly bill of the Customer’s Account. The first Credit Amount will be credited to the 1st monthly bill after the service effective date.
c) The Credit Amount cannot be exchanged for cash.
d) The Company shall not be under any obligation to pay any interest to the Customer on the Credit Amount.
e) The Customer shall not be entitled to the Credit Amount or any balance thereof upon the occurrence of any of the following events:
i. if the Customer changes the Service;
ii. if the Customer changes the Service installation address/ the registered name for the Service;
iii. if the Customer changes the monthly fee as specified in the Sales and Services Agreement;
iv. if the Service and/or related services are terminated/disconnected for whatever reason
2.3 2.4 The Customer can change to a higher service plan during the Term and contract period shall remain the same. Customer who change to a lower value service plan is required to pay liquidated damages (as described in Clause 7 below) and also sign a new fixed term contract for the service plan. In both cases, the Customer shall pay an installation fee (if applicable) at the Company’s prevailing rate of charges for the Service from time to time.
2.5 This Service Plan in charged on a monthly basis. The monthly charges for the first month will be charged on a pro-rata basis from the service effective date to the first bill date. The monthly charges are payable in advance and non-refundable under whatever circumstances.
2.4 2.6 Unless otherwise specified by the Customer, the Service will continue to be provided to the Customer after the expiry of the Term and such service will be charged at the same Monthly Service Plan that is chargeable to the Customer on the expiry date of the Term.
2.5 If the Customer relocates the Service to another residential address during the Term and the Company has use its reasonable efforts to provide the Service(s) 2.7 WiFi service is only applicable at the new relocated addressCompany’s designated wireless hotspots, the Customer must sign a new Sales and Services Agreement with the Company at the prevailing service plan price for the new address. detail, pls visit xxx.xxxxxxxx.xxx
2.8 The Company will charge the relocation first basic installation fee depending on the network coverageHK$680 waived.
Appears in 2 contracts
Samples: Fibre Broadband – Fixed Term Service Contract, Fibre Broadband – Fixed Term Service Contract
Service Plans. 2.1 The Customer shall use the Service Plan specified in the Sales and Services Agreement (or Supplemental Supplemenal Agreement to Sales and Services Agreement).
2.2 Credit Amount
a) Credit Amount to be rebated to the Customer will be credited to the Customer according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement).
b) The Credit Amount will be credited to the monthly bill of the Customer’s Account. The first Credit Amount will be credited to the 1st monthly bill after the service effective date.
c) The Credit Amount cannot be exchanged for cash.
d) The Company shall not be under any obligation to pay any interest to the Customer on the Credit Amount.
e) The Customer shall not be entitled to the Credit Amount or any balance thereof upon the occurrence of any of the following events:
i. if the Customer changes the Service;
ii. if the Customer changes the Service installation address/ the registered name for the Service;
iii. if the Customer changes the monthly fee as specified in the Sales and Services Agreement;
iv. if the Service and/or related services are terminated/disconnected for whatever reason
2.3 The Customer can change to a higher service plan during the Term and contract period shall remain the same. Customer who change to a lower value service plan is required to pay liquidated damages (as described in Clause 7 below) and also sign a new fixed term contract for the service plan. In both cases, the Customer shall pay an installation fee (if applicable) at the Company’s prevailing rate of charges for the Service from time to time.
2.4 This Service Plan in charged on a monthly basis. The monthly charges for the first month will be charged on a pro-rata basis from the service effective date to the first bill date. The monthly charges are payable in advance and non-refundable under whatever circumstances.
2.4 2.5 Unless otherwise specified by the Customer, the Service will continue to be provided to the Customer after the expiry of the Term and such service will be charged at the same Monthly Service Plan that is chargeable to the Customer on the expiry date of the Term.
2.5 If the Customer relocates the Service to another residential address during the Term and the Company has use its reasonable efforts to provide the Service(s) 2.6 WiFi service is only applicable at the new relocated addressCompany’s designated wireless hotspots, the Customer must sign a new Sales and Services Agreement with the Company at the prevailing service plan price for the new address. The Company will charge the relocation fee depending on the network coverage.detail, pls visit xxx.xxxxxxxx.xxx
Appears in 1 contract
Samples: Fixed Term Service Contract
Service Plans. 2.1 The Customer shall use the Service Plan specified in the Sales and Services Agreement (or Supplemental Agreement to Sales and Services Agreement).
2.2 Credit Amount
a) Credit Amount to be rebated to the Customer will be credited to the Customer according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement).
b) The Credit Amount will be credited to the monthly bill of the Customer’s Account. The first Credit Amount will be credited to the 1st monthly bill after the service effective date.
c) The Credit Amount cannot be exchanged for cash.
d) The Company shall not be under any obligation to pay any interest to the Customer on the Credit Amount.
e) The Customer shall not be entitled to the Credit Amount or any balance thereof upon the occurrence of any of the following events:
i. if the Customer changes the Service;
ii. if the Customer changes the Service installation address/ the registered name for the Service;
iii. if the Customer changes the monthly fee as specified in the Sales and Services Agreement;
iv. if the Service and/or related services are terminated/disconnected for whatever reason
2.3 This Service Plan in charged on a monthly basis. The monthly charges for the first month will be charged on a pro-rata basis from the service effective date to the first bill date. The monthly charges are payable in advance and non-refundable under whatever circumstances.
2.4 Unless otherwise specified by the Customer, the Service will continue to be provided to the Customer after the expiry of the Term and such service will be charged at the same Monthly Service Plan that is chargeable to the Customer on the expiry date of the Term.
2.5 WiFi service is only applicable at the Company’s designated wireless hotspots, for detail, please visit xxx.xxxxxxxx.xxx
2.6 If the Customer relocates the Service to another residential address during the Term and the Company has use its reasonable efforts to provide the Service(s) at the new relocated address, the Customer must sign a new Sales and Services Agreement with the Company at the prevailing service plan price for the new address. The Company will charge the relocation fee depending on the network coverage.
Appears in 1 contract
Service Plans. 2.1 The Customer shall use the Service Plan specified in the Sales and Services Agreement (or Supplemental Agreement to Sales and Services Agreement).
2.2 Credit Amount
a) Credit Amount to be rebated to the Customer will be credited to the Customer according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement).
b) The Credit Amount will be credited to the monthly bill of the Customer’s Account. The first Credit Amount will be credited to the 1st monthly bill after the service effective date.
c) The Credit Amount cannot be exchanged for cash.
d) The Company shall not be under any obligation to pay any interest to the Customer on the Credit Amount.
e) The Customer shall not be entitled to the Credit Amount or any balance thereof upon the occurrence of any of the following events:
i. if the Customer changes the Service;
ii. if the Customer changes the Service installation address/ the registered name for the Service;
iii. if the Customer changes the monthly fee as specified in the Sales and Services Agreement;
iv. if the Service and/or related services are terminated/disconnected for whatever reason
2.3 This Service Plan in charged on a monthly basis. The monthly charges for the first month will be charged on a pro-rata basis from the service effective date to the first bill date. The monthly charges are payable in advance and non-refundable under whatever circumstances.
2.4 Unless otherwise specified by the Customer, the Service will continue to be provided to the Customer after the expiry of the Term and such service will be charged at the same Monthly Service Plan that is chargeable to the Customer on the expiry date of the Term.
2.5 WiFi service is only applicable at the Company’s designated wireless hotspots, for detail, please visit xxx.xxxxxxxx.xxx
2.6 If the Customer relocates relocate the Service to another residential address during the Term and the Company has use its reasonable efforts to provide the Service(s) at the new relocated address, the Customer must sign a new resign the Sales and Services Agreement with the Company at the prevailing service plan price for under the new address. The Company will charge the relocation fee depending on the network coverage.
Appears in 1 contract
Service Plans. 2.1 The Customer shall use the Service Plan specified in the Sales and Services Agreement (or Supplemental Agreement to Sales and Services Agreement).
2.2 Credit Amount
a) Credit Amount to be rebated to the Customer will be credited to the Customer according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement).
b) The Credit Amount will be credited to the monthly bill of the Customer’s Account. The first Credit Amount will be credited to the 1st monthly bill after the service effective date.
c) The Credit Amount cannot be exchanged for cash.
d) The Company shall not be under any obligation to pay any interest to the Customer on the Credit Amount.
e) The Customer shall not be entitled to the Credit Amount or any balance thereof upon the occurrence of any of the following events:
i. if the Customer changes the Service;
ii. if the Customer changes the Service installation address/ the registered name for the Service;
iii. if the Customer changes the monthly fee as specified in the Sales and Services Agreement;
iv. if the Service and/or related services are terminated/disconnected for whatever reason
2.3 The Customer can change to a higher service plan during the Term and contract period shall remain the same. Customer who change to a lower value service plan is required to pay liquidated damages (as described in Clause 7 below) and also sign a new fixed term contract for the service plan. In both cases, the Customer shall pay an installation fee (if applicable) at the Company’s prevailing rate of charges for the Service from time to time.
2.4 This Service Plan in charged on a monthly basis. The monthly charges for the first month will be charged on a pro-rata basis from the service effective date to the first bill date. The monthly charges are payable in advance and non-refundable under whatever circumstances.
2.4 2.5 Unless otherwise specified by the Customer, the Service will continue to be provided to the Customer after the expiry of the Term and such service will be charged at the same Monthly Service Plan that is chargeable to the Customer on the expiry date of the Term.
2.5 If the Customer relocates the Service to another residential address during the Term and the Company has use its reasonable efforts to provide the Service(s) 2.6 WiFi service is only applicable at the new relocated addressCompany’s designated wireless hotspots, the Customer must sign a new Sales and Services Agreement with the Company at the prevailing service plan price for the new address. The Company will charge the relocation fee depending on the network coverage.detail, please visit xxx.xxxxxxxx.xxx
Appears in 1 contract
Samples: Fixed Term Service Contract