Service Provider Setup. The participant must choose a service provider who is willing and qualified to provide IRIS-funded services. Qualification requirements vary based on type of service provider. See the IRIS Service Definition Manual for service provider- specific requirements. The FEA must approve a service provider’s qualifications prior to the service provider rendering services and receiving payment. Although it is the responsibility of the FEA to verify and approve qualifications of service providers, the ICA and participant play key roles in timely set up in the program. The FEA must maintain records that meet or exceed the following criteria:
Service Provider Setup. The participant must choose a service provider who is willing and qualified to provide IRIS-funded services. Qualification requirements vary based on type of service provider. See the IRIS Service Definition Manual for service provider- specific requirements. The FEA must approve a service provider’s qualifications prior to the service provider rendering services and receiving payment. Although it is the responsibility of the FEA to verify and approve qualifications of service providers, the ICA and participant play key roles in timely set up in the program. The FEA must maintain records that meet or exceed the following criteria: All storage and disposal of paper and electronic employee and employer records must meet or exceed state and federal confidentiality laws and HIPAA compliance standards. All paper and electronic documentation must be maintained for a minimum of ten years. Service Provider Onboarding Packets The FEA is responsible for creating an onboarding packet with the information required to be a service provider for the program. This must include forms under Section 3504 of the Department of Treasury’s Internal Revenue Service Code. All forms necessary for each packet can be found in Appendix III. Different onboarding packets shall be developed for each type of service provider: participant-employers, participant-hired workers, individual providers, and provider agencies. The packets for each group must be identical and contain the same Department, Internal Revenue Service, and/or agency-specific documents. Changes to the contents of the packet must be approved by the Department prior to distribution. This is referred to as the FEA’s DHS-approved onboarding packet, which consists of the program-required forms and any FEA-specific forms. The FEA shall provide to each ICA the DHS-approved onboarding packets in a printable electronic form. The FEA is permitted, and encouraged, to provide the packet on their IRIS- specific website. The ICA is responsible for submitting completed onboarding packets to the FEA, if involved in the process. Note: Participant, participant-hired worker, or vendor can submit documentation directly to the FEA. The FEA must receive, verify, and archive documentation and records. The capabilities must include at a minimum: Electronic acceptance of all relevant paperwork; and Submission of all necessary documentation to the appropriate taxing or government authority in a manner that is accurate and timely. The FEA must upl...
