Service Standards. When providing a Service the LFC will: (a) use reasonable care and skill; (b) meet the specifications for that Service as set out in the applicable Service Description; and (c) meet the Core Service Levels for that Service, as set out in the applicable Service Level Terms together with any specific service levels that the parties have agreed in writing will apply in respect of an individual Reseller or End User (subject always to the LFC’s obligation to provide Wholesale Services on a non-discriminatory basis).
Appears in 8 contracts
Samples: Ufb Services Agreement, Services Agreement, Ultrafast Fibre Services Agreement
Service Standards. When providing a Service the LFC will:
(a) use reasonable care and skill;
(b) meet the specifications for that Service as set out in the applicable Service Description; and
(c) meet the Core Service Levels for that Service, as set out in the applicable Service Level Terms together with any specific service levels that the parties have agreed in writing will apply in respect of an individual Reseller or End User (subject always to the LFC’s obligation to provide Wholesale Services on a non-non- discriminatory basis).
Appears in 4 contracts
Samples: Enable Networks Services Agreement, Ufb Services Agreement, Ufb Services Agreement
Service Standards. When providing a Service the LFC will:
(a) use reasonable care and skill;
(b) meet the specifications for that Service Service, as set out in the applicable Service Description; and
(c) meet the Core Service Levels for that Service, as set out in the applicable Service Level Terms together with and including any specific service levels that the parties have agreed in writing will apply in respect of an individual Reseller or End User (subject always to the LFC’s obligation to provide Wholesale Services on a non-discriminatory basis).
Appears in 4 contracts
Samples: Ufb Services Agreement, Wholesale Services Agreement, Ufb Services Agreement
Service Standards. When providing a Service the LFC will:
(a) use reasonable care and skill;
(b) meet the specifications for that Service as set out in the applicable Service Description; and
(c) meet the Core Service Levels for that Service, as set out in the applicable Service Level Terms together with any specific service levels that the parties have agreed in writing will apply in respect of an individual Reseller or End User (subject always to the LFC’s obligation to provide Wholesale Services on a non-discriminatory nondiscriminatory basis).
Appears in 2 contracts
Samples: Chorus Ufb Services Agreement, Ufb Services Agreement
Service Standards. When providing a an Input Service the LFC will:
(a) use reasonable care and skill;
(b) meet the specifications for that Service as set out in the applicable Input Services Service Description; and
(c) meet the Core Input Services Service Levels for that Service, as set out in the applicable Input Services Service Level Terms together with any specific service levels that the parties have agreed in writing will apply in respect of an individual Reseller or End User (subject always to the LFC’s obligation to provide Wholesale Input Services on a non-discriminatory basis).
Appears in 2 contracts
Samples: Ultrafast Fibre Input Services Wholesale Services Agreement, Ultrafast Fibre Input Services Wholesale Services Agreement
