Common use of Services and Service Levels Clause in Contracts

Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services to Customer. Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services does not exceed its Authorized Usage Level or (b) if its use of the Services exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA (including but not limited to the Authorized Usage Level limitation set forth above), during the Service Term, Customer is authorized to use the Services on all Authorized Domains. Each Service Order will become part of this MSA upon execution by the Parties. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels set forth in the service level agreement attached hereto as Attachment A (the "SLA"). Except as otherwise provided in this MSA, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 3 contracts

Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement

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Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services to CustomerCustomer as a service according to the provisions of sec. 611 et seq. of the German Civil Code ("BGB"). Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services does not exceed its Authorized Usage Level or (b) if its use of the Services exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA (including but not limited to the Authorized Usage Level limitation set forth above)MSA, during the Service Term, Customer is authorized to use implement the Services on all Authorized Domains. Each Service Order will become part of this MSA upon execution by the Parties. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels Service Levels set forth in the service level agreement attached hereto as Attachment A (hereinafter the "SLA"). Except as otherwise provided in this MSAMSA and subject to conflicting statutory provisions, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 2 contracts

Samples: Master Services Agreement, Service Level Agreement

Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services to Customer. Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services does not exceed its Authorized Usage Level or (b) if its use of the Services exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA (including but not limited to the Authorized Usage Level limitation set forth above), during During the Service Term, Customer is authorized to use the Services on all Authorized DomainsDomains in accordance with the MSA. Each Service Order will become part of this MSA Agreement upon execution by the Parties. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels set forth in the service level agreement MSA attached hereto as Attachment A (the "SLA"). Except as otherwise provided in this MSA, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 2 contracts

Samples: Master Services Agreement, Service Level Agreement

Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services to CustomerCustomer as a service according to the provisions of sec. 611 et seq. of the German Civil Code ("BGB"). Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services does not exceed its Authorized Usage Level or (b) if its use of the Services exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA (including but not limited to the Authorized Usage Level limitation set forth above)MSA, during the Service Term, Customer is authorized to use implement the Services on all Authorized Domains. Each Service Order will become part of this MSA upon execution by the Parties. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels Service Levels set forth in the service level agreement attached hereto as Attachment A (hereinafter the "SLA"). Except as otherwise provided in this MSAMSA and subject to conflicting statutory provisions, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 2 contracts

Samples: Master Services Agreement, Master Services Agreement

Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services to Customer. Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services does not exceed its Authorized Usage Level or (b) if its use of the Services exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA (including but not limited to the Authorized Usage Level limitation set forth above), during During the Service Term, Customer is authorized to use the Services on all Authorized DomainsDomains in accordance with the MSA. Each Service Order will become part of this MSA upon execution by the Parties. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels set forth in the service level agreement attached hereto as Attachment A (the "SLA"). Except as otherwise provided in this MSA, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 2 contracts

Samples: tealium.com, tealium.com

Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services to Customer. Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services does not exceed its Authorized Usage Level or (b) if its use of the Services exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA (including but not limited to the Authorized Usage Level limitation set forth above), during the Service Term, Customer is authorized to use the Services on all Authorized Domains. Each Service Order will become part of this MSA Agreement upon execution by the Parties. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels set forth in the service level agreement MSA attached hereto as Attachment A (the "SLA"). Except as otherwise provided in this MSA, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 1 contract

Samples: Master Services Agreement

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Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services Tealium Offering to Customer. Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services Tealium Offering does not exceed its Authorized Usage Level or (b) if its use of the Services Tealium Offering exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA Agreement (including but not limited to the Authorized Usage Level limitation set forth above), during the Service Term, Customer is authorized to use the Services implement Tealium iQ on all Authorized Domains. Each Service Order will become part of this MSA Agreement upon execution by the Parties. Customer will pay at the rates indicated in any Service Order. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels set forth in the service level agreement attached hereto as Attachment A (the "SLA"). Except as otherwise provided in this MSAAgreement, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 1 contract

Samples: Master Services Agreement

Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services to Customer. Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services does not exceed its Authorized Usage Level or (b) if its use of the Services exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA (including but not limited to the Authorized Usage Level limitation set forth above), during the Service Term, Customer is authorized to use the Services on all Authorized Domains. Each Service Order will become part of this MSA upon execution by the Parties. Customer will pay at the rates indicated in any Service Order. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels set forth in the service level agreement attached hereto as Attachment A (the "SLA"). Except as otherwise provided in this MSA, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 1 contract

Samples: Service Level Agreement

Services and Service Levels. During each applicable Service Term (as such term may defined in one or more Service Orders executed by the Parties), Tealium will provide the Services to CustomerCustomer as a service according to the provisions of sec. 611 et seq. of the German Civil Code (“BGB”). Each Service Order specifies an Authorized Usage Level. Customer will at all times ensure that either (a) its use of the Services does not exceed its Authorized Usage Level or (b) if its use of the Services exceeds the Authorized Usage Level, it will pay the Additional Usage Fee invoiced by Tealium according to the terms of the applicable Service Order and Section 4 below. Subject to all terms, conditions, and restrictions of the MSA (including but not limited to the Authorized Usage Level limitation set forth above)MSA, during the Service Term, Customer is authorized to use implement the Services on all Authorized Domains. Each Service Order will become part of this MSA upon execution by the Parties. Tealium will use commercially reasonable efforts to provide the Services in substantial accordance with the service levels Service Levels set forth in the service level agreement attached hereto as Attachment A (hereinafter the "SLA"). Except as otherwise provided in this MSAMSA and subject to conflicting statutory provisions, the remedies set forth in the SLA will be Tealium’s sole liability, and Customer’s sole and exclusive remedy, for any failure of Tealium to provide the Services in substantial accordance with the SLA.

Appears in 1 contract

Samples: Master Services Agreement

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