Common use of Software Maintenance (Bug Fixes and Updates Clause in Contracts

Software Maintenance (Bug Fixes and Updates. 4.1. For the duration of the Agreement Term, Accuray will provide software Updates and Bug Fixes for software that is included as a part of the CyberKnife System. These Updates and Bug Fixes may be transmitted electronically to Customer for subsequent installation by Customer technicians. Corrections of significant complexity, however, may be installed by Accuray service engineers. Software maintenance will be included only for those product features that were originally purchased with the System or subsequently purchased separately by Customer from Accuray or taken under this Agreement as a System Upgrade.

Appears in 3 contracts

Samples: Emerald Basic Service Agreement (Accuray Inc), Diamond Elite Service Agreement (Accuray Inc), Elite Service Agreement (Accuray Inc)

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Software Maintenance (Bug Fixes and Updates. 4.1. For the duration of the Agreement Term, Accuray will provide software Updates and Bug Fixes for software that is included as a part of the CyberKnife System. These Updates and Bug Fixes may be transmitted electronically to Customer for subsequent installation by Customer technicians. Corrections of significant complexity, however, may be installed by Accuray service engineers. Software maintenance will be included only for those product features that were originally purchased with the System or subsequently purchased separately by Customer from Accuray or taken under this Agreement as a System Upgrade/Enhancement.

Appears in 3 contracts

Samples: Elite Service Agreement (Accuray Inc), Diamond Elite Service Agreement (Accuray Inc), Elite Service Agreement (Accuray Inc)

Software Maintenance (Bug Fixes and Updates. 4.1. For the duration of the Agreement Termthis Agreement, Accuray will provide software Updates and Bug Fixes for software that is included as a an integral part of the CyberKnife System. These Updates and Bug Fixes may be transmitted electronically to Customer for subsequent installation by Customer technicians. Corrections of significant complexity, however, may be installed for Customer by Accuray service engineersService Engineers (which shall include an authorized Accuray Distributor). Software maintenance will be included only for those product features that were originally purchased with the System System, provided under this Agreement, or subsequently purchased separately by Customer from Accuray or taken under this Agreement as a System Upgrade/Enhancement.

Appears in 2 contracts

Samples: Gold Elite Service Agreement (Accuray Inc), Platinum Elite Service Agreement (Accuray Inc)

Software Maintenance (Bug Fixes and Updates. 4.1. For the duration of the Agreement Termthis Agreement, Accuray will provide software Updates and Bug Fixes for software that is included as a part of the CyberKnife System. These Updates and Bug Fixes may be transmitted electronically to Customer for subsequent installation by Customer technicians. Corrections of significant complexity, however, may be installed by Accuray service engineers. Software maintenance will be included only for those product features that were originally purchased with the System or subsequently purchased separately by Customer from Accuray or taken under this Agreement as a System Upgrade/Enhancement.

Appears in 2 contracts

Samples: Silver Elite Service Agreement (Accuray Inc), Elite Service Agreement (Accuray Inc)

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Software Maintenance (Bug Fixes and Updates. 4.1. For the duration of the Agreement Term, Accuray will provide software Updates and Bug Fixes for software that is included as a part of the CyberKnife CyberHeart System. These Updates and Bug Fixes may be transmitted electronically to Customer CyberHeart for subsequent installation by CyberHeart or Customer technicians. Corrections of significant complexity, however, may be installed by Accuray service engineers. Software maintenance will be included only for those product features that were originally purchased with the System or subsequently purchased separately by Customer CyberHeart from Accuray or taken under this Agreement as a System Upgrade.

Appears in 1 contract

Samples: And Supply Agreement (Accuray Inc)

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