Common use of Steps in the Grievance Procedure Clause in Contracts

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) An Employee who has a grievance shall first discuss the matter with their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance, the Employee shall submit the grievance in writing to the appropriate Human Resources Department. The Vice President or Designate shall hold a meeting and render a written decision within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice PresidentChief Executive Officer, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentChief Executive Officer or the designated representative. The Vice President Chief Executive Officer or Designate their representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Chief Executive Officer or their representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice PresidentChief Executive Officer, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentChief Executive Officer or the designated representative. The Vice President Chief Executive Officer or Designate his representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Chief Executive Officer or his representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) An Employee who has a grievance shall first discuss the matter with their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Chief Executive Officer/Vice President, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance, the Employee shall submit the grievance in writing to the appropriate Human Resources Department. The Vice President or Designate shall hold a meeting and render a written decision within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) I An Employee who has a grievance shall shall, within ten (10) days of the date she becomes aware, or reasonably should have become aware of the occurrence which led to the grievance, first discuss the matter with their her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) II If: (i) an individual grievance, within fifteen ten (1510) days of discussing the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancegrievance with her immediate supervisor in Step I; or (ii) a group grievance, within fifteen ten (1510) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article article(s) claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall meet and reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled resolved at this stagestep, it may be advanced to Step 3III. (c) Step 3 (Vice President, or Designate) III Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentAdministrator or designated representative. The Vice President Administrator or Designate designated representative shall hold a meeting and render a written decision within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union Xxxxxxx and/or Union Representative present during the meeting. The Administrator or his representative shall render a written decision within ten (10) days of the date of the meeting. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their the Employee’s immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the DepartmentManager, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance, the particulars of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice PresidentSenior Director Operations, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentExecutive Director or the designated representative. The Vice President Executive Director or Designate their representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Executive Director or their representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (Discharge) Step 1: a) Step 1 (Immediate Supervisor who Within 15 calendar days of the written notice of discharge, the Employee shall present the written grievance to his/her supervisor/designee, or if his/her immediate supervisor/designee is not unavailable, then to any supervisor/designee. b) The Employee's Department Manager/designee shall meet with the Employee and, unless UNION representation is waived in writing by the Employee, the UNION Business Representative/designee, within 15 calendar days after receipt of the scope of this Collective Agreement) An Employee who has a grievance shall first to discuss the matter grievance. The meeting may be held at a later date by mutual agreement of the PARTIES. c) CTS shall, within 10 calendar days after the meeting, notify the UNION of its decision by fax and/or in writing. Under no circumstances will CTS be relieved of the obligation to issue a written decision and if the deadline has been missed, CTS must issue the decision within five calendar days of being notified of the missed deadline. Failure to comply with their immediate supervisor and attempt the 10-calendar day response deadline shall result in an additional day of back pay to resolve the grievance at this stageEmployee for each day that CTS's response is late. In This additional back pay shall be paid only in the event that it is not resolved satisfactorily an arbitrator returns the discharged Employee to work. d) If after receiving CTS's response, the EmployeeUNION Business Representative/designee determines that the grievance has merit, it may be advanced referred to Step 2 within 15 calendar days of such notification. Such referral must be in accordance with the following stepswriting. (ba) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the The grievance shall be submitted, in writing, stating presented to the Article claimed to have been violatedGeneral Manager/designee. Thereafter, the nature Employee and UNION Business Representative/designee will meet with the General Manager/designee for the purpose of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate shall reply in writing within ten (10) days of receiving resolving the grievance. At the request of either Party, a grievance The meeting shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) within 30 calendar days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance, the Employee shall submit the grievance in writing to the appropriate Human Resources Department. The Vice President or Designate shall hold a meeting and render a written decision within ten (10) days of after receipt of the grievance. The Employee Step 2 referral, unless a later date is mutually agreed by the PARTIES. b) A written decision shall be entitled sent to have a Union Xxxxxxx and/or Union Representative present during the UNION within 10 days after the meeting. Under no circumstances will CTS be relieved of the obligation to issue a written decision, and if the deadline has been missed, CTS must issue the decision within five calendar days of being notified of the missed deadline. Failure to comply with the 10-calendar day response deadline shall result in an additional day of back pay to the Employee for each day that CTS's response is late. This additional back pay shall be paid only in the event that an arbitrator returns the discharged Employee to work. c) If the grievance is not settled after receiving CTS's Step 2 response and no agreement can be reached at this stageStep 2, the Union UNION Business Representative/designee may decide appeal to proceed to Arbitrationarbitration by notifying the General Manager/designee in writing. Such referral must be sent by registered mail, certified mail, or fax within 60 calendar days after the UNION receives the Step 2 decision. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) All grievances shall be submitted in writing. An Employee who has a grievance shall first shall, within fifteen (15) days of the date of the occurrence which lead to the grievance, discuss the matter with their immediate supervisor the appropriate management personnel and attempt to resolve the grievance at this stage. The appropriate management personnel shall advise the Employee of their decision within fifteen of the Employee first making them aware of the matter. In the event that it is not resolved satisfactorily to the satisfaction of the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director . If the decision of the Department, or Designate) If: (i) an individual appropriate management personnel does not settle the grievance, the Union and Employee must within fifteen (15) days of the date day that the Employee first became aware of or reasonably should have become aware of decision was received by the occurrence of Union, appeal the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading decision in writing to the grievance; and such appeal shall specify the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature full particulars of the grievance and the redress sought, remedy requested. The shall hold a hearing within fifteen days of the day that the received the grievance and a written decision on the grievance together with the reasons therefore shall be given to the appropriate Human Resources Department. The Director Union within fifteen (1 days of the Department or Designate shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written replyhearing. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) days decision of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing does not settle the grievance, the Employee shall submit Union must within fifteen (1 days the grievance day that the decision was received by the Union, appeal the decision in writing to the appropriate Human Resources DepartmentGrievance Committee of Council and such appeal shall the full particulars of the grievance and the remedy requested. The Vice President or Designate Grievance Committee of Council shall hold a meeting hearing within fifteen (1 days of the day that the Grievance Committee of Council received the grievance and render a written decision on the grievance together with the reasons therefore shall be given to the Union within ten fifteen (10) 1 days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meetinghearing. If the grievance is decision of the Grievance Committee of Council does not settled at this stagesettle the grievance, or Council does not hold a hearing or render a decision in compliance with Step the Union may decide to proceed to Arbitration. Where a difference arises between the parties relating to the interpretation, application or administration of this Agreement including any questions as to whether a matter is arbitral, or where an allegation is made that a term or condition of this Agreement has been violated, either of the parties may, after exhausting the grievance procedure in this article, notify the other party in writing within twenty-one (21) days of the receipt of the reply at the Second Level, of his desire to submit the difference or allegation to arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) An Employee who has a grievance shall shall, within ten (10) days of the date the Employee becomes aware, or reasonably should have become aware of the occurrence which led to the grievance, first discuss the matter with their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of If the Department, or Designate) Ifgrievance is not resolved under Step 1 above: (i) an individual grievance, within fifteen ten (1510) days of discussing the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancegrievance with their immediate supervisor in Step 1; or (ii) a group grievance, within fifteen thirty (1530) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance; , the grievance shall be submitted, in writing, stating the Article article(s) claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Executive Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled resolved at this stagestep, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) days of the reply from the Executive Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentRegional Director or designated representative. The Vice President Regional Director or Designate designate shall hold a meeting and render a written decision within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a representative of the Union Xxxxxxx and/or Union Representative present during the meeting. The Regional Director or representative shall render a written decision within ten (10) days of the date of the meeting. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) An Employee who has a grievance shall first discuss the matter with their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps.1 (b) Step 2 (Director of the Department, or Designate) If:2 (i) an individual grievance, within fifteen ten (1510) days of discussing the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancegrievance with her immediate supervisor in Step 1; or (ii) a group grievance, within fifteen ten (1510) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance; , the grievance shall be submitted, in writing, stating the Article article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Patient Care Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 37.06 Arbitration (Vice Presidenti) inform the other party of the name of its appointee to an Arbitration Board; or (ii) arrange to meet with the other party in an effort to select a single Arbitrator. Where agreement cannot be reached on the principal, or Designate) Within ten and/or selection of a single Arbitrator, an Arbitration Board shall be established. Where appointees to a Board have been named by the parties, they shall within seven (107) days endeavor to select a mutually acceptable Chairman for the Arbitration Board. If they are unable to agree upon the choice of the reply from a Chairman, application shall be made to the Director of Alberta Mediation Services to appoint an Arbitrator pursuant to the Department provisions of the Labour Relations Code. After a single Arbitrator has been selected, or Designate or for a dismissal grievancethe Arbitration Board has been formed in accordance with the above procedure, it shall meet with the parties within fifteen twenty-one (1521) days of and hear such evidence as the date parties may desire to present; assure a full fair hearing, and shall render the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedecision, the Employee shall submit the grievance in writing to the appropriate Human Resources Department. The Vice President or Designate shall hold a meeting and render a written decision parties within ten fourteen (1014) days of receipt after the completion of the grievancehearing. The Employee In the case of an Arbitration Board, the Chairman shall have the authority to render the decision with the concurrence of either of the other members, and a decision thus rendered or the decision of the single Arbitrator shall be entitled to have a Union Xxxxxxx and/or Union Representative present during final and binding on the meeting. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitrationparties. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, President of GPRC or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentPresident of GPRC or the designated representative. The Vice President of GPRC or Designate his representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The President of GPRC or his representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their immediate supervisor the Employee’s Director of Care or designate and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department( General Manager, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance, the particulars of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) days of the reply from the Director of the Department Care or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentPresident or the designated representative. The Vice President Director of Care or Designate their representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Director of Care or their representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their immediate supervisor the Employee’s Immediate Supervisor or designate and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the DepartmentGeneral Manager, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance, the particulars of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department Head or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) days of the reply from the Director of the Department Immediate Supervisor or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentPresident or the designated representative. The Vice President or Designate their representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The President or their representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their her immediate supervisor Supervisor and attempt to resolve the grievance at this stage. The immediate Supervisor shall advise the Employee of their decision within ten (10) days of the date the matter was first discussed. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the DepartmentDirector, or Designate) If: (i) an individual grievance, within fifteen ten (1510) days of the date the Employee first became aware of or reasonably should have become aware decision of the occurrence of the act causing the grievanceimmediate Supervisor at Step 1; or (ii) a group grievance, within fifteen ten (1510) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; , the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice PresidentExecutive Director, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentChief Executive Officer or the designated representative. The Vice President Chief Executive Officer or Designate his representative shall hold a meeting and render a written decision hearing within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Chief Executive Officer or his representative shall render a written decision within ten (10) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) An Employee who has a grievance shall first discuss the matter with their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, President or Chief Executive Officer for Xxxxxx HealthCare Centre; or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance, the Employee shall submit the grievance in writing to the appropriate Human Resources Department. The Vice President or Designate shall hold a meeting and render a written decision within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall may first discuss the matter with their the Employee’s immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the DepartmentCare & Care Coordinator, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance, the particulars of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) days of the reply from the Director of the Department Care or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentPresident or the designated representative. The Vice President Director of Care or Designate their representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Director of Care or their representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance; , the grievance shall be submitted, in writing, stating the Article article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Partyparty, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice PresidentChief Executive Officer, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentChief Executive Officer or the designated representative. The Vice President Chief Executive Officer or Designate his representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Chief Executive Officer or his representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) An Employee who has a grievance shall first discuss the matter with their her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance, the Employee shall submit the grievance in writing to the appropriate Human Resources Department. The Vice President or Designate shall hold a meeting and render a written decision within ten (10) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; draft the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice PresidentChief Executive Officer, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentChief Executive Officer or the designated representative. The Vice President Chief Executive Officer or Designate their representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Chief Executive Officer or their representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) An Employee who has a grievance shall first discuss the matter with their immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department1. The Director of the Department or Designate Aggrieved Party shall reply in writing present his/her grievance form within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice President, or Designate) Within ten (10) working days of the reply from occurrence to the Director Superintendent and the Committee. If a satisfactory solution is reached, it shall be recorded in the Official Record by the Clerk of the Department School Board to be inserted in the records of the Association for future reference. 2. At any step, either side shall be permitted to call and question the party of interest or Designate or for a dismissal grievance, related witnesses. 3. If no solution is reached within fifteen five (155) working days of the date presentation, the Employee first became aware of Aggrieved Party shall take the matter to the Committee for review and the Committee shall make its recommendation to the Aggrieved Party and the Association. Thereafter, the CSEA President or reasonably should have become aware Shop Xxxxxxx shall meet with the Superintendent to negotiate a solution. 4. If a solution is not accomplished within five (5) working days, the Aggrieved Party and the representative of the occurrence Committee will take the matter as originally stated and/or presented during the grievance process, to the Board of Education within five (5) working days or the next regular meeting of the act causing the grievanceBoard of Education, whichever date is later. (The time limit may be extended by mutual agreement. Also, the Employee shall submit meeting with the Board of Education may be held other than at a regular Board meeting, by mutual agreement.) A written summary of the grievance in writing shall be presented to the appropriate Human Resources DepartmentPresident of the Board of Education five (5) days before such a meeting. 5. The Vice President or Designate A record of the complete proceedings and decisions shall hold be kept in the Official Record and a meeting and duplicate copy of this record shall be delivered to the Committee to be included in the records of the Association. See Attachment "A" to this Agreement for the form of the grievance record. 6. Within five (5) working days after the conclusion of the meeting, the Board of Education shall render a written decision within ten (10) days of receipt of decision, in writing, on the grievance. The Employee shall decision of the Board will be entitled final. This, in no way, is to have a Union Xxxxxxx and/or Union Representative present during the meeting. If the grievance is not settled at this stage, the Union may decide be interpreted as to proceed to Arbitrationdeny an employee his or her legal rights. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance, the particulars of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice PresidentExecutive Director, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentExecutive Director or the designated representative. The Vice President Executive Director or Designate his representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Executive Director or his representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective AgreementSupervisor) An Employee who has a grievance shall first discuss the matter with their the Employee’s immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievance; or (ii) a group grievance, within fifteen (15) days of the date any of the aggrieved Parties became aware of the event or reasonably should have become aware of the event leading to the grievance; the grievance shall be submitted, in writing, stating the Article claimed to have been violated, the nature of the grievance, the particulars of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting hearing shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 (Vice PresidentExecutive Director, or Designate) Within ten (10) days of the reply from the Director of the Department or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee shall submit the grievance in writing to the appropriate Human Resources DepartmentExecutive Director or the designated representative. The Vice President Executive Director or Designate their representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee shall be entitled to have a Union Xxxxxxx and/or Union Representative present during the meeting. The Executive Director or their representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.

Steps in the Grievance Procedure. (a) Step 1 (Immediate Supervisor who is not within the scope of this Collective Agreement) An Employee employee who has a grievance shall shall, within five (5) days of the date she becomes aware of, or reasonably should have become aware of, the occurrence which led to the grievance, first discuss the matter with their her immediate supervisor and attempt to resolve the grievance at this stage. In the event that it is not resolved satisfactorily to the Employeeemployee, it may be advanced in accordance with the following steps. (b) Step 2 (Director of the Department, or Designate) If: (i) an individual grievance, within fifteen ten (1510) days of discussing the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancegrievance with her immediate supervisor in Step 1; or (ii) a group grievance, within fifteen ten (1510) days of the date any of the aggrieved Parties parties became aware of the event or reasonably should have become aware of the event leading to the grievance; , the grievance shall be submitted, in writing, stating the Article article claimed to have been violated, the nature of the grievance and the redress sought, to the appropriate Human Resources Department. The Director of the Department Nursing Service or Designate designated representative who shall reply in writing within ten (10) days of receiving the grievance. At the request of either Party, a grievance meeting shall be held prior to providing a written reply. If the grievance is not settled at this stage, it may be advanced to Step 3. (c) Step 3 Within five (Vice President, or Designate) Within ten (105) days of the reply from the Director of the Department Nursing Service or Designate or for a dismissal grievance, within fifteen (15) days of the date the Employee first became aware of or reasonably should have become aware of the occurrence of the act causing the grievancedesignated representative, the Employee employee shall submit the grievance in writing to the appropriate Human Resources DepartmentChief Executive Officer or the designated representative. The Vice President Chief Executive Officer or Designate his representative shall hold a meeting and render a written decision hearing within ten five (105) days of receipt of the grievance. The Employee employee shall be entitled to have a Union Xxxxxxx and/or Union Representative representative of the Guild present during the meeting. The Chief Executive Officer or his representative shall render a written decision within five (5) days of the date of the hearing. If the grievance is not settled at this stage, the Union Guild may decide to proceed to Arbitration. (d) Grievance meetings referred to in Clause 8.05 may include a teleconference or videoconference.