(Submit Grievance to Department Head). If the supervisor's answer is unsatisfactory, the Union may request a Second Step meeting, in writing, with the department head within fifteen (15) working days of the supervisor's disposition or the grievance shall be considered dropped. A meeting between the department head and the Union shall be arranged within fifteen (15) working days of receipt of a grievance by the department head unless mutually extended. The Union may meet for fifteen (15) minutes immediately prior to the joint meeting. The department head shall provide his/her written response within fifteen (15) working days of the meeting unless mutually extended. First and Second Step processing shall include dates received and dates issued. If no reply is received from the department head within the prescribed time limit, the matter is automatically settled in the Union or employee’s favor.
