Support Lifecycle. (a) Check Point provides Support on the then-current Major Release and the Previous Sequential Release of all the Software products covered under a valid Software support plan. Check Point will also provide commercially reasonable technical assistance on all Software Products for a minimum of four (4) years, starting from the general availability date of the product’s Major Release version. ‘General availability date’ is defined as the date on which a product is officially made available for purchase, but Problem Resolution may be limited to the current Major Release of the product.
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
