System Overload Sample Clauses

System Overload. The existence of unusual system overload within the Authority that justifies a temporary suspension of response time requirements and/or an exemption from response time requirements for specific dispatched calls.

System Overload. The City Fire Chief, or his/her designee, in collaboration with Provider EMS Leadership, may declare a system overload, and suspend the response time requirements stated in this Agreement. The quality control group shall evaluate all system overload response time exceptions on a case-by-case basis.

System Overload a. In the event that all Provider's dedicated ambulances are busy on calls, non-dedicated Provider ambulances may be requested to backfill or respond to calls in the Service Area. When a Provider's ambulance is dispatched, Provider shall promptly advise the City Fire-EMS Department responding unit on the City Fire-EMS Department dispatch channel where the ambulance's dispatched location began when coding in its response with 911 dispatch. The ambulance crew responding to the scene will monitor and utilize the City Fire-EMS Department dispatch channel from the time the ambulance goes in route to the call until the ambulance is cleared from the scene. If the Incident Command on scene, moves the radio traffic to a different radio channel, the responding ambulance will move to that channel for the duration of the call. Each instance that required a non-dedicated ambulance to respond will be reviewed by the quality control group who will monitor frequency, locations along with other data to determine if adjustments need to be made to the Provider's ambulances deployment, distribution, or placement.