Target Uptime. During the Term of the Agreement, Ironclad will use all commercially reasonable efforts to make the Application User Interface, REST API, and Activity API available and operational to the Customer for 99.5% of the Scheduled Availability Time (the “Target Uptime”), as tracked by each such measure on xxxxx://xxxxxx.xxxxxxxx.xxx/. If Ironclad does not meet the Target Uptime as to any of the three measures, and if Customer meets its obligations below, Customer will be eligible to receive the applicable Service Credits.
Appears in 9 contracts
Samples: Enterprise Services Agreement, Clickwrap Order Form Rider, Clickwrap Order Form Rider
