Uptime Calculation Sample Clauses
The Uptime Calculation clause defines how the operational availability of a service or system is measured over a specified period. Typically, it outlines the formula or method used to calculate the percentage of time the service is accessible, often excluding scheduled maintenance or approved downtime from the calculation. This clause ensures both parties have a clear, agreed-upon standard for evaluating service reliability, which is essential for enforcing service level agreements and addressing potential disputes over performance.
Uptime Calculation. Provider and Customer agree to calculate availability of the Cloud Service as the total number of Available Minutes minus the number of Downtime Minutes, divided by the total number of Available Minutes, measured in a calendar month. If the Subscription Period includes a partial month, the numerator and denominator will only include the days that are part of the Subscription Period for that month.
Uptime Calculation. Equipment availability or in-service percentage (uptime) will be computed by the City at the end of each 100 consecutive, normal workday period, beginning from the in-service date, using downtime increments of normal workdays. The City will use the following formula to compute equipment availability at the end of each 100 consecutive, normal workday period: Equipment Availability = [(100 Days - Downtime)/100 Days] x 100%
12.1. The term "Days" refers to normal workdays. The term "Downtime" refers to the total downtime accumulated during the 100 consecutive, normal workday period.
Uptime Calculation. “Percentage Uptime” of the Spōk Go Platform shall be calculated as follows: Percentage Uptime = (total minutes in applicable year – total minutes Spōk Go Platform is not Available) ÷ (total minutes in applicable year – total minutes Spōk Go Platform is not Available due to an Exception)
Uptime Calculation. The “Uptime” during a month shall be calculated using Total Available Time and Total Downtime. [***].
Uptime Calculation. The uptime of the service shall be calculated on a monthly basis, using the following formula: Exempt time means downtime caused by issues out of Aritmas control and scheduled maintenance. The calculation of downtime will only apply for priority 1 issues.
