Target Uptime. During the Term of the Agreement, Ironclad will use all commercially reasonable efforts to make the CLM Services available and operational to the Customer for 99.7% of the Scheduled Availability Time (the “Target Uptime”). If Ironclad does not meet the Target Uptime, and if Customer meets its obligations below, Customer will be eligible to receive the applicable Service Credits.
Appears in 6 contracts
Samples: Enterprise Services Agreement, Enterprise Services Agreement, Enterprise Services Agreement
