Common use of Telephone Advice When On Call Clause in Contracts

Telephone Advice When On Call. 18.8.1 Where an employee is rostered on an on-call roster and receives a work-related telephone consultation where the issue can be resolved over the telephone, and that does not result in on site attendance, they shall be entitled to payment for a minimum one hour period at the appropriate additional duty rate set out in clause 15.

Telephone Advice When On Call. 18.8.1 18.9.1 Where an employee is rostered on an on-call roster and receives a work-related telephone consultation where the issue can be resolved over the telephone, and that does not result in on site attendance, they shall be entitled to payment for a minimum one hour period at the appropriate additional duty rate set out in clause 15.