Timeframes for Responding to Requests for Information Sample Clauses

Timeframes for Responding to Requests for Information. Unless otherwise stated in this Agreement or in the request for information from ODM, the MCO must respond to requests for information within the following timeframes: Within 24 hours for requests regarding member health, safety, and welfare; Within two business days for requests regarding member access to services; Within five business days for requests received through HealthTrack, including provider or member billing inquiries or constituent inquiries received through external business relations; and Ten business days for requests regarding policy research queries, coding, rate change inquiries, and all other requests for information. Prior to the expiration of the allotted timeframe, the MCO may request an extension of the timeframe for responding to a request for information from ODM when necessary. Requests for extension are subject to the approval by ODM.
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Timeframes for Responding to Requests for Information. Unless otherwise stated in this Agreement or in the request for information from ODM, the MCO must respond to requests for information within the following timeframes:
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Timeframes for Responding to Requests for Information. 1. Unless otherwise stated in this Agreement or in the request for information from ODM, the OhioRISE Plan must respond to requests for information within the following timeframes: Within 24 hours for requests for information regarding OhioRISE Program eligibility, assessment, and enrollment processes; Within 24 hours for youth referred from mobile crisis and stabilization services providers and requests regarding member health, safety, and welfare; Within 24 hours for requests regarding member access to services; Within five business days for requests regarding members received through HealthTrack, including provider or member billing inquiries, or constituent inquiries received through external business relations; and Ten business days for requests regarding policy research queries, coding, rate change inquiries, and all other requests for information unless otherwise stated in the request.
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Timeframes for Responding to Requests for Information. 1. Unless otherwise stated in this Agreement or in the request for information from ODM, the MCO must respond to requests for information within the following timeframes: Within 24 hours for requests regarding member health, safety, and welfare; Within two business days for requests regarding member access to services; Within five business days for requests received through HealthTrack, including provider or member billing inquiries or constituent inquiries received through external business relations; and Ten business days for requests regarding policy research queries, coding, rate change inquiries, and all other requests for information.
Sample 1

Related to Timeframes for Responding to Requests for Information

  • RESPONDING TO REQUESTS FOR INFORMATION To the extent authorized by the Participating Consumer(s) and to the extent such individual permission is required by law, the Competitive Supplier shall, during normal business hours (as set forth above), respond promptly and without charge therefore to reasonable requests of the Town for information or explanation regarding the matters covered by this ESA and the supply of electricity to Participating Consumers. Competitive Supplier agrees to designate a service representative or representatives (the “Service Contacts”) who shall be available for these purposes, and shall identify the office address and telephone number of such representative(s). Whenever necessary to comply with this Article 5.3, the Service Contacts shall call upon other employees or agents of the Competitive Supplier to obtain such information or explanation as may be reasonably requested. Nothing in this Article 5.3 shall be interpreted as limiting the obligation of the Competitive Supplier to respond to complaints or inquiries from Participating Consumers, or to comply with any regulation of the Department or AG regarding customer service.

  • Responding to Requests The Freedom of Information Officer shall approve all requests for public records unless:

  • Request for Information (RFI) means a written request by Contractor directed to A/E or ODR for a clarification of the information provided in the Contract Documents or for direction concerning information necessary to perform the Work that may be omitted from the Contract Documents.

  • Important Information About Procedures for Opening a New Account To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial organizations to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, you are required to provide your name, residential address, date of birth, and identification number. We may require other information that will allow us to identify you.

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