Billing Inquiries. If University requests information from Merchant relating to a transaction inquiry or dispute, Merchant shall provide the requested information to University within five (5) business days after the request. If Merchant fails to timely provide the requested information, University shall have the right, in its sole discretion, to cancel the transaction(s) in question and deduct the amounts of such transactions from the next monthly remittance to Merchant.
Billing Inquiries. Customer Service will answer and support general billing questions from consumer, as well as provide detailed itemization of billing charges.
Billing Inquiries. Billing inquiries are welcomed and encouraged. If a question arises, client should contact Xxxx Xxxxxxxx, Esq directly for phone or personal discussion. Such billing conferences will be at no charge to the client. Client will be billed for all attorney time spent on this case, including travel time, at the agreed upon rate of $350/hour.
Billing Inquiries. Initial/ If you have billing questions, we will be pleased to help you. Contact our billing office at 619-435-4088.
Billing Inquiries. In the event that an End User makes an inquiry or complaint regarding the Publishing Services: (i) if the inquiry or complaint is made to WCI by an End User, WCI will use commercially reasonable efforts to (A) resolve inquiries regarding Billing Transactions, to the extent reasonably practicable to do so with the information available to WCI, (B) provide the End User with Publisher’s contact information in the case of inquiries regarding Billing Transactions that WCI cannot resolve pursuant to clause (A) above and any other inquiries relating to Publishing Services, and (C) refer complaints regarding Billing Transactions to Publisher; and (ii) Publisher shall have the responsibility for responding to queries and complaints regarding Billing Transactions and Publishing Services (A) referred to Publisher by WCI or (B) made to Publisher by an End User. Each Party will use commercially reasonable efforts to: (i) promptly and efficiently respond to and resolve End User billing inquiries and complaints for which it is responsible pursuant to the preceding sentence, including providing toll-free access to Publisher-service locations and adequate facilities and personnel to handle such inquiries and (ii) act honestly and fairly in all dealings with End Users. In addition, Publisher will use commercially reasonable efforts at all times to not intentionally do anything reasonably likely to discredit, dishonor or in any manner injure the reputation of WIN, WCI or the Billing and Collection Services covered by this Agreement and the quality image associated with WIN, WCI or such Billing and Collection Services.
Billing Inquiries. In case of errors or questions about electronic funds transfers from your share or share draft accounts or if you need more information about a transfer on the statement or receipt, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. Call us at: (000) 000-0000 or (000) 000-0000 Or write to: Omaha Firefighters Credit Union 0000 X 000 Xx Xxxxx XX 00000 Fax (000) 000-0000 Tell us your name and account number Describe the electronic transfer you are unsure about, and explain as clearly as you can why you believe the Credit Union has made an error or why you need more information Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error has occurred within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45)** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)*business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. We will tell you the results within three (3) business days of completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. *If you give notice of an error within thirty (30) days after you make the first deposit to your account, we will have twenty (20) business days instead of ten
Billing Inquiries. If you have a question about your statements, please call the Wolf River Propane office at 715‐752‐3333, Monday‐ Friday 8am‐5pm.
Billing Inquiries. If you have a question about your statement, please call our office at 715-752- 3333, Monday-Friday 8am-4pm (Summer hours only: Friday until 12pm).
Billing Inquiries. Bank agrees at all times during the Term to maintain a sufficient number of toll-free telephone lines accessible by customers for billing and other Account-related inquiries to enable Bank to respond to such inquiries on a timely basis in compliance with the Performance Standards. Such lines shall be answered by an interactive voice response system capable of providing basic account information. Bank also agrees to maintain at all times during the Term a toll number with a human response system accessible by customers for billing and other Account-related inquiries. If at any time during the Term, the Client Relationship Team determines that the lack of a toll-free human response system in respect of Cardholder inquiries is adversely affecting the Card Program, Card Sales or Zale’s reputation generally, Bank shall, at Bank’s cost and expense, implement a toll-free human response back-up to such interactive voice response system. If Zale is responsible for investigating and resolving a billing inquiry or billing error notice of a Cardholder as hereinafter provided, Bank will notify Zale promptly in accordance with Applicable Law of such inquiry or notice, specifying in reasonable detail the nature of such inquiry or notice. To the extent any inquiry or notice relates to an alleged act or omission by Xxxx, Xxxx agrees to investigate and make a good faith effort to resolve such billing inquiry or dispute referred to it by Bank or received directly by Zale from a Cardholder in accordance with the Operating Regulations. To the extent any inquiry or notice relates to an alleged act or omission by Bank, including inquiries or notices related to late fees, interest and other finance charges, Bank shall be fully responsible for resolving such inquiry or dispute and shall do so in a manner which does not reflect unfavorably on Zale and which complies with the Performance Standards.
Billing Inquiries. 18 B. Payment ..............................................18 C.
