Transportation Hotline. The Transportation Hotline will enable the public to communicate their ideas and respond to surveys using the phone service. The CONSULTANT shall create an 800 number with a theme name such as “1-800-NEW-2035,” “0-000-XXX-XXXX,” “0-000-XXX-XXXX,” or some other number/letter/word combination that is easy for the public to remember. The CONSULTANT shall create a friendly electronic answering service that directs the caller to a simple menu to fill out a survey or record their input into the LRTP update process. The answering service should be available in English and Spanish. The CONSULTANT shall summarize, document, and analyze the public input for use in the LRTP development process. The CONSULTANT shall also document the responses to the public input received.
