Turnaround Time Calculation. Turnaround time is measured from the time a defective unit arrives at the designated Aviat Networks Repair Center until the time that it is shipped out of the Aviat Networks Repair Center. All shipping related time is excluded from the calculation. Thus, the measurement of turnaround time does NOT begin when the returned unit is shipped from Customer’s premises and does NOT include the shipping time accrued after the returned unit is shipped from the Aviat Networks Repair Center to Customer’s premises. Additionally, turnaround times will not be guaranteed in the following situations: Missing information such as failure details, return shipping address, shipping instructions and/or any other information that may affect the start of the repair process or the shipment of the returned unit as the repair is completed. Any returned unit is deemed No Fault Found. Any returned unit received due to any of the reasons listed in the Exclusions from Repair & Return Clause of this Section. Any returned unit received improperly packaged and therefore sustained physical or electrostatic damage in shipment. Returned units placed in isolation (i.e., Damages Beyond Repairs). Event of Excusable Delay as described under the Excusable Delay Clause of the Additional Terms & Conditions Section of this Agreement. More than five (5) units of the same type are received at the same time, or more than ten (10) units of any type are received at the same time.
Turnaround Time Calculation. Turnaround time is measured from the time that a Returned Unit is received at the Aviat Networks Repair Center, which will be advised at time of issuing a RMA, until the time that it is shipped from the Aviat Networks Repair Center. Thus, the measurement of turnaround time does NOT begin when the Returned Unit is shipped from BAYRICS JPA’s premises and does NOT include the shipping time accrued after the Returned Unit is shipped from the Aviat Networks Repair Center to BAYRICS JPA’s premises. Additionally, Turnaround time will not be guaranteed in the following situations: • If more than five (5) Units of the same type or more than ten (10) Units of any type are received at the same time. • Missing information such as failure details, return shipping address, shipping instructions and/or any other information that may affect the start of the repair process of the shipment of the Returned Unit as the repair completed. • Any Returned Unit received due to any of the reasons listed in the Exclusions from Repair & Return Clause of this Section. • Returned Units placed in Isolation. • Event of Excusable Delay as described under the Excusable Delay Clause of the Additional Terms & Conditions Section of this Agreement.
