Repair Center Support Sample Clauses

Repair Center Support. Customer shall place all RMA requests at the following link: for Aviat Networks Transport Products at xxxx://xxxxxxx.xxxxxxxxxxxxx.xxx/frf/xxxx.xxx. and for Aviat Networks Access Products at xxxxx://xxxxxxxxx.xxxxxx.xxx. These links are available for use 24 hours a day, 7 days a week, except where routine maintenance of a customer care portal is performed. For Aviat Networks Transport Products, Customers can also email or fax RMA requests to the appropriate Aviat Networks Repair Center. Aviat Networks will typically fax or email a confirmation with an RMA reference number within one (1) business day. Requests can also be made via telephone during such Aviat Networks Repair Center’s Business Hours. For Aviat Networks to process an RMA request, the Customer must provide the following information:  Company name  Shipping and billing addressPart Number  Serial Number of the defective unit(s)  Unit software load  Description of the suspected failure, of the troubleshooting steps previously performed or steps necessary to recreate the fault, if known  Whether any special requirements exist  Service Level Agreement contract number; and  Provide a purchase order at the applicable price for per-incident billable requests. Contact your local Aviat Networks Repair Center for price information. Note: The Customer must include associated Aviat Care Support Service Agreement contract number in all correspondence(s) in order to avoid being invoiced for services falling within the scope of such Agreement. Instructions for the shipment of the defective unit to the relevant Repair Center shall be provided to the Customer at the time of the RMA issuance.
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Repair Center Support. Advance Replacement unit requests are managed through the standard RMA process. First recommended point of contact is via the AviatCare Online Web Portal xxxx://xxxxxxx.xxxxxxxxxxxxx.xxx/frf/xxxx.xxx where an RMA can be requested 24x7, except where routine maintenance of the AviatCare portal is performed. Given the critical nature of these requests, Customer may also email the request or call one of the regional RMA centers. To ensure a timely response the Customer should utilize the AviatCare Online Web Portal to open an Advance Replacement RMA.
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Repair Center Support. Aviat onsite corrective maintenance resource or SVRIA (depending on who opens the RMA) shall place Advance Replacement requests at the following link: xxxx://xxxxxxx.xxxxxxxxxxxxx.xxx/requestrma/select_prod_line.asp. This link is available for use 24 hours a day, 7 days a week. Aviat Networks will typically fax or email a confirmation with an RMA Number within one (1) business day. Requests can also be made via telephone during such Aviat Networks Repair Center’s Business Hours.
Sample 1
Repair Center Support. Aviat onsite corrective maintenance resource or BAYRICS JPA (depending on who opens the RMA) shall place Advance Replacement requests at the following link: xxxx://xxxxxxx.xxxxxxxxxxxxx.xxx/requestrma/select_prod_line.asp. This link is available for use 24 hours a day, 7 days a week. Aviat Networks will typically fax or email a confirmation with an RMA Number within one (1) business day. Requests can also be made via telephone during such Aviat Networks Repair Center’s Business Hours.
Sample 1

Related to Repair Center Support

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Construction Services 4,500 thousand SDR for Japan Post in Group A 15,000 thousand SDR for all other entities in Group A 4,500 thousand SDR for entities in Group B Architectural, engineering and other technical services covered by this Agreement: 450 thousand SDR Other services: 130 thousand SDR List of Entities which procure the services, specified in Annex 4:

  • Repair Services RIM, either directly or through its authorized service providers, will provide You with Repair Services using new or refurbished parts or a new or refurbished BlackBerry PlayBook. Any Repair Services under this Agreement are conditioned upon the return of Your BlackBerry PlayBook to RIM or a RIM authorized service provider (as set out in Your RMA form). In the event RIM provides You with a replacement BlackBerry PlayBook (an “Advanced Exchange PlayBook” or “Advanced Exchange Service”) or when the exchange of the BlackBerry PlayBook (or parts thereof) are provided under this Agreement, Your BlackBerry PlayBook or Your BlackBerry PlayBook parts received by RIM or RIM’s authorized service provider become the property of RIM and the Advanced Exchange PlayBook or BlackBerry PlayBook parts sent to You by RIM or RIM’s authorized service provider become Yours.

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

  • Installation, Maintenance, Testing and Repair Unless otherwise agreed in writing by the Parties, to the extent required by Applicable Law, Interconnection provided by a Party shall be equal in quality to that provided by such Party to itself, any subsidiary, affiliates or third party. If either Party is unable to fulfill its obligations under this Section 14.2, it shall notify the other Party of its inability to do so and will negotiate alternative intervals in good faith. The Parties agree that to the extent required by Applicable Law, the standards to be used by a Party for isolating and clearing any disconnections and/or other outages or troubles shall be at parity with standards used by such Party with respect to itself, any subsidiary, affiliate or third party.

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