Downtime Minutes definition

Downtime Minutes means the total number of minutes in a calendar month when the Cloud Service is not available to Customer, as confirmed by Provider’s internal monitoring systems, minus Excluded Minutes and Scheduled Downtime.
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Downtime Minutes means the total number of minutes in the reporting month that the Software(s) were not available to authorized users for normal use. The calculation of Downtime Minutes excludes Maintenance Minutes.
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Downtime Minutes means the total accumulated Maximum Available Minutes during which the Octave Solution was unavailable in the Measurement Period. A minute is “unavailable” if all continuous HTTP API requests to the Octave Solution or Connected Devices during that minute either return an error code or do not result in a success code within five minutes. For clarity, Downtime Minutes are calculated for the Octave Solution as a whole, and not individually for each Connected Device.
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Examples of Downtime Minutes in a sentence

  • Provider and Customer agree to calculate availability of the Cloud Service as the total number of Available Minutes minus the number of Downtime Minutes, divided by the total number of Available Minutes, measured in a calendar month.

  • If Provider does not notify Customer about Scheduled Downtime before the Maintenance Notification Time, that period of unavailability will not qualify as Scheduled Downtime and will count as Downtime Minutes.


More Definitions of Downtime Minutes

Downtime Minutes means the total number of minutes that Customer’s end users cannot access the specific Service via the normal access method for that Service. The calculation of Downtime Minutes excludes time a Service is not Available due to any of the following: (i) the Maintenance Minutes; (ii) Customer’s or Customer’s end users’ own Internet service provider; (iii) a Force Majeure event; (iv) any systemic Internet failures; (v) (vi) third party encrypted email Services; (vii) any failure in Customer’s or Customer’s end users’ own hardware, software or Network connection, (viii) Customer’s or Customer’s end users’ bandwidth restrictions, (ix) Customer’s or any of Customer’s end users’ acts or omissions; (x) Customer configure Customer’s email system to function as Open Relay; (xi) unavailability of Customer’s primary email service; and (xii) and each Service-specific additional exclusion stated below.
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Downtime Minutes means the sum of the minutes of Downtime.
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Downtime Minutes means the total number of minutes the VxRail hardware exhibits a fault or defect in materials or workmanship that is reproducible by Dell, and during which the cluster is unavailable, excluding any actions needed on the Customer’s part to restore the cluster to operating condition, and subject to Exclusions to Uptime Commitment.
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Downtime Minutes means minutes during which You cannot access the Cloud Services included in Purchased Services due to a failure of the components thereof under Our maintenance, excluding Planned Downtime.
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Downtime Minutes means the total number of minutes the storage hardware exhibits a fault or defect in materials or workmanship that is reproducible by Dell, and during which the Service is unavailable, excluding any actions needed on the Customer’s part, and subject to any exclusions to Uptime Commitment.
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Related to Downtime Minutes

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Planned Downtime means planned downtime for upgrades and maintenance to the Services scheduled in advance of such upgrades and maintenance.

  • Outages means the planned unavailability of transmission and/or generation facilities dispatched by PJM or the NYISO, as described in Section 35.9 of this Agreement.

  • Planned Outage means the removal of equipment from service availability for inspection and/or general overhaul of one or more major equipment groups. To qualify as a Planned Outage, the maintenance (a) must actually be conducted during the Planned Outage, and in Seller’s sole discretion must be of the type that is necessary to reliably maintain the Project, (b) cannot be reasonably conducted during Project operations, and (c) causes the generation level of the Project to be reduced by at least ten percent (10%) of the Contract Capacity.

  • Outage has the meaning set forth in the CAISO Tariff.

  • Net Metering Net metering refers to customers who sell electricity they produce, typically through a rooftop solar panel, back to the utility for credit. If you are a net metering customer, you should not enroll with XOOM because your net metering agreement will not transfer to XOOM once you enroll.

  • Uptime means the time period when specified services are available with specified technical and service standards as mentioned in section titled WARRANTY SUPPORT” "%Uptime" means ratio of 'up time' (in minutes) as mentioned in section titled “Warranty support”

  • Interconnection Point means the point(s) of connection(s) at which the project is connected to the grid i.e. it shall be at 11 / 22 kV bus bar level of substation of MSEDCL.

  • Service Area means the geographic area approved by the commissioner within which an issuer is authorized to offer a Medicare Select policy.

  • Interconnection Service means the physical and electrical interconnection of the Customer Facility with the Transmission System pursuant to the terms of Tariff, Part IV and Tariff, Part VI and the Interconnection Service Agreement entered into pursuant thereto by Interconnection Customer, the Interconnected Transmission Owner and Transmission Provider. Interconnection Service Agreement:

  • Net metering system means a facility for the production of electrical energy that does all of the following: