Uptime/Downtime. Uptime shall mean any time that the System is not down ("Uptime"). A down System means that a patient cannot be treated due to an actual malfunction of the System and that the System is immediately available for an Accuray service engineer to work on it ("Downtime").
Appears in 12 contracts
Samples: Elite Service Agreement (Accuray Inc), Gold Elite Service Agreement (Accuray Inc), Emerald Basic Service Agreement (Accuray Inc)
Uptime/Downtime. Uptime shall mean any time that the System is not down ("Uptime"). A down System means that a patient cannot be treated due to an actual malfunction of the System and that the System is immediately available for an Accuray Distributor service engineer to work on it ("Downtime").
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