Vendor Performance Standards Sample Clauses
Vendor Performance Standards. The Vendor performance standards are in development and will be a series of tools and processes for improving the performance and productivity of Vendors. On a regular basis, MPI may provide you with information presented as a Vendor performance scorecard allowing you to trend your performance.
Vendor Performance Standards. ▇. ▇▇▇▇▇▇▇ County must be completely satisfied with the performance of every assigned temporary. If not satisfied, the Vendor must replace the temporary as soon as possible after notification, subject to the conditions listed above.
B. Temporaries are assigned to work for a specific department. They may be reassigned within the department based on their level of competency, patient care experience, and the healthcare needs of the patients.
C. Temporary personnel whose performance exposes a patient or other person unnecessarily to a risk of harm, engages in unprofessional conduct, or whose practice fails to conform to the minimum standards of acceptable practice for their area or profession, may be designated as a “No Return to any Tarrant County Facility”.
D. The Vendor will report to Tarrant County any assigned temporary undergoing investigation by his or her appropriate regulatory board or who is participating in any substance abuse rehab program. Such notification must be made verbally to the designated Tarrant County contact person of the using facility within twenty-four (24) hours of the Vendor becoming aware of such status, followed in writing to the Tarrant County Local Heath Authority/Medical Health Director.
E. The Vendor agrees that any temporary identified by Tarrant County as "No Return to any Tarrant County Facility” may not work nor be dispatched to work at any Tarrant County facility. Vendor temporary employees designated as “No Return” may be dispatched to a Tarrant County facility only after Tarrant County removes the "No Return" status in writing to the Vendor.
Vendor Performance Standards. The City will seek input from the County on management performance standards for the selected vendor. The management standards will include clear expectations on customer complaints and follow-ups. The County shall be provided with a City representative’s contact information for any customer complaints received by the County. Any County complaint shall be responded to within one business day of the City representative receiving the complaint.