Cancellation. ✓ What you are covered for We will pay up to DKK 15 000 for your part of unused personal accommodation, transport charges and other travel expenses you have paid, or where there is a contract to pay, that cannot be recovered from anywhere else if you cancel your trip before it begins. We will pay this in the following necessary and unavoidable circumstances which were not known at the time you bought your policy or booked your trip (whichever is later): • You or a travelling companion being advised not to travel by a doctor due to injury or illness; • Your or a travelling companion’s death; • The life-threatening illness/injury or death of a person you were going to stay with, or your or a travelling companion’s close relative or business colleague; • You or a travelling companion being advised not to travel by a doctor as a result of pregnancy; • You or a travelling companion cannot comply with the transport provider’s terms of carriage, because of a pregnancy that you found out about after you bought your policy; • You or a travelling companion is called for jury service in Denmark or as a witness in court in Denmark; • You or a travelling companion is needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your home or their home or usual place of business in Denmark; or • Your unemployment through no fault of your own. ✗ What you are not covered for • An excess of DKK 190. • Any medical condition set out under “Health exclusions” on page B3. • Any parts of your trip that were not booked through Flightfinder at the time this insurance was purchased. • Anything caused by: - elective surgery, procedure or hospital treatment; - you not having the correct passport or visa; - your transport provider’s refusal to allow you to travel for whatever reason; - you not wanting to travel; or - the company or person you booked the trip with (or their agents) being made bankrupt. • Claims arising from childbirth when your trip is booked to start or end within 8 weeks of your due date. • Any extra charges, because you did not tell the company or person you booked the trip with, as soon as you knew you had to cancel. • Something the company or person you booked the trip with (or their agents) are responsible for. • More than the minimum market value of equivalent admission or travel tickets, if you originally bought them using an airline mileage or similar...
Cancellation. 3 What you are covered for We will pay up to DKK 37 250 for your part of unused personal accommodation, transport charges and other travel expenses you have paid, or where there is a contract to pay, that cannot be recovered from anywhere else if you cancel your trip before it begins. We will pay this in the following necessary and unavoidable circumstances which were not known at the time you bought your policy or booked your trip (whichever is later): • You or a travelling companion being advised not to travel by a doctor due to injury or illness; • Your or a travelling companion’s death; • The life-threatening illness/injury or death of a person you were going to stay with, or your or a travelling companion’s close relative or business colleague; • You or a travelling companion being advised not to travel by a doctor as a result of pregnancy; • You or a travelling companion cannot comply with the transport provider’s terms of carriage, because of a pregnancy that you found out about after you bought your policy; • You or a travelling companion is called for jury service in Denmark or as a witness in court in Denmark; • You or a travelling companion is needed by the police following a burglary, or damage caused by serious fire, storm, flood, explosion, subsidence, vandalism, fallen trees, impact by aircraft or vehicle at your home or their home or usual place of business in Denmark; or • Your unemployment through no fault of your own.
Cancellation. As long as the Customer has not dropped off his package at a Point Relais®, and within a maximum period of 30 days from the date of his order, he can request the cancellation of the shipment of his package from his Customer account . The Customer will then be reimbursed automatically.