Alternative dispute resolution. 12.1. For buyers who are consumers, the following regulations apply. The EU Commission provides a platform for online dispute resolution on the Internet at the following link: xxxxx://xx.xxxxxx.xx/xxxxxxxxx/xxx. This platform serves as a contact point for the extrajudicial settlement of disputes arising from online purchase or service contracts involving a consumer.
Alternative dispute resolution. There will be no participation in alternative dispute resolution before a consumer arbitration board.