Common use of Cancellation by the Guest Clause in Contracts

Cancellation by the Guest. 4.1.1. If in its offer the Hotel did not specify another condition then it is possible to cancel the accommodation-service without penalty up to 4 p.m. – local time - on the day prior to arrival. a) If the Guest did not secure the utilisation of the accommodation-services through advance payment, credit card-precharging or other mode specified in the Contract, then the Hotel’s service-providing obligation shall exist until 6 p.m. (local time) of arrival day. b) If the Guest secured the utilisation of the accommodation-services through advance payment, credit card-precharging or other mode specified in the Contract and he does not arrive until 6 p.m. on the arrival day and he does not inform in advance that he is going to arrive later, the Hotel is enforcing the accommodation fee of at least one day as penalty specified in the Contract. In such case the Hotel sustains the accommodation for the Guest until 11 a.m. of the following day, after this the Hotel’s service-providing obligation ceases to exist. 4.1.2. In case of booking services, groups or events the Hotel is setting special terms and conditions that differ from the above-mentioned and are set in a separate Contract.

Appears in 3 contracts

Samples: General Terms and Conditions, General Terms and Conditions, Terms and Conditions

Cancellation by the Guest. 4.1.1. If in its offer the Hotel did not specify another condition then it is possible to cancel the accommodation-service without penalty up to 4 p.m. - local time - on the day prior to arrival. a) If the Guest did not secure the utilisation of the accommodation-accommodation- services through advance payment, credit card-precharging or other mode specified in the Contract, then the Hotel’s service-service- providing obligation shall exist until 6 p.m. (local time) of arrival day. b) If the Guest secured the utilisation of the accommodation-accommodation- services through advance payment, credit card-precharging or other mode specified in the Contract and he does not arrive until 6 p.m. on the arrival day and he does not inform in advance that he is going to arrive later, the Hotel is enforcing the accommodation fee of at least one day as penalty specified in the Contract. In such case the Hotel sustains the accommodation for the Guest until 11 a.m. of the following day, after this the Hotel’s service-providing obligation ceases to exist. 4.1.2. In case of booking services, groups or events the Hotel is setting special terms and conditions that differ from the above-above- mentioned and are set in a separate Contract.

Appears in 2 contracts

Samples: Terms and Conditions, Terms and Conditions