Complaints procedures definition
Examples of Complaints procedures in a sentence
It is usually better for all parties if parental concerns / complaints can be resolved as quickly as possible, nevertheless, it is important that all educational establishments follow the corporate complaints procedure when complaints reach that stage ( available on Comhairle Web Site and from the Comhairle Offices ) • The Department of Education will ensure that schools are familiar with the Comhairle Complaints procedures.
PPL will regularly review the operation of this Code, including the Comments, Feedback and Complaints procedures, and it will be updated from time to time as appropriate.
Please also see our Comments, Feedback and Complaints procedures in Section 4 of this Code.
Complaints procedures and arrangements should allow for reasonable adjustments which ensure that no one is discriminated against because of their age, gender, race, sexual orientation, disability, pregnancy / maternity or religion/belief.
Complaints from employees concerning terms and conditions of employment and/or actions by administration that are not grievances shall be governed by the Complaints procedures outlined in Policy 3.31.
However, our Comments, Feedback and Complaints procedures provide details of steps you can take, and how we will respond, if you feel that we have not complied with this Code in our dealings with you as a prospective, new or existing PPL licensing customer (see Section 4 above).
Policies relating to Pay, Terms and Conditions of Employment, Performance Management, Recruitment, Capability, Disciplinary and Complaints procedures will be determined by the Trust Board and the LGB is expected to rigorously implement them.
Complaints procedures are available upon request to the CMA and/ or by request to the Fund Manager in respect of any dispute.
This report concerns a scrutiny review of the RMBC Corporate Complaints procedures carried out by members of the Performance and Scrutiny Overview Committee.
Complaints procedures are organised by competent authorities or by specific bodies established for this purpose.