Critical function definition
Examples of Critical function in a sentence
Priority 1: Service-Affecting Crisis Conditions: Situations in which the system is unable to do production work Less than 1 hour Within 24 hours - Critical function is not working properly without any alternative or workaround - Database corrupted - Serious performance problem - Critical interface problem Priority 2: Service-Affecting, Non-Crisis Conditions: A major function is unusable but the system is capable of operation.
P1 1 Hour Subscription Service is not accessible 24x7x365 P2 2 Hours Critical function affecting system wide usage Business Days P3 8 Hours Defect significantly affecting use of the Subscription Service Business Days P4 3 Days Defect not significantly affecting use of the Subscription Service Business Days From time to time, the Subscription Service will not be operational due to scheduled and unscheduled maintenance.