Examples of Customer Charter in a sentence
ITC will award certificates according to the timescales in ITC Customer Charter.
This scheme complements the principles of Quality Customer Service and our Customer Charter.
The Customer Charter commits that ASX: work with its customers to deliver products and services that meet their needs and provide them with choice; make its products and services available on a non-discriminatory basis and on reasonable commercial terms; and manage its businesses and operations on a commercial basis to benefit its customers and provide appropriate returns to ASX shareholders.
The Customer Charter must also set out compensation and refund arrangements which apply if service quality levels are not met.
Its Customer Charter provides for customer feedback, reports and complaints, primarily through their operational branch offices.