Customer Service Charter definition

Customer Service Charter means O2’s standard customer service charter as amended by O2 from time to time and which is non-binding;

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Customer Service Charter means the charter prepared by a retailer or

Customer Service Charter means a document prepared by the licensee and approved by the Authority setting minimum service standards including the procedure of receiving and settling complaints from customers, metering and connections handling;

Examples of Customer Service Charter in a sentence

To provide the best customer service to both internal and external customers in accordance with Council’s Customer Service Policy and Customer Service Charter, in particular: - Reply to email requests within 4 business days - Return telephone calls by next business day - Reply to written correspondence within 10 business days - Ensuring that the public image of the Council as a service provider is always maintained in the highest integrity.
The Standing Charge will be calculated as set out in Schedule 1 (Charges) and may be varied from time to time in accordance with this agreement and the Customer Service Charter.
Unit Price the charge for each kilowatt hour of Heat Supply used at the Supply Address, as set out on the first page of this agreement (as may be varied from time to time in accordance with the Customer Service Charter and as detailed on Our website).
The Variable Charge will be calculated as set out in Schedule 1 (Charges) and may be varied from time to time in accordance with this agreement and the Customer Service Charter.
We will also provide an account management service in accordance with the Code and with Our Customer Service Charter.

More Definitions of Customer Service Charter

Customer Service Charter means the Customer Service Charter that is published on our website.

Customer Service Charter means a document which sets out terms and conditions of provision of service, rights and duties of a licence and customers;

Customer Service Charter means the Griffin Customer Service Charter;

Customer Service Charter means MIDSHIRE’s standard customer service charter as amended by MIDSHIRE from time to time and which is non-binding;

Customer Service Charter means the customer service charter that the

Customer Service Charter means YCM’s standard customer service charter as amended by YCM from time to time and which is non-binding;

Customer Service Charter means Telefónica‟s standard customer service charter as amended by Telefónica from time to time and which is non- binding;