Customer Service Costs definition

Customer Service Costs means those direct customer service costs incurred by CollaGenex in connection with (i) warehousing the Products, (ii) distributing the Products to its customer accounts (including shipping and handling charges), (iii) order processing, billing and collection activities for such customer account, and (iv) bad debt expense incurred in connection thereto. "Customer Service Costs" shall not include A&S or similar costs.
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Customer Service Costs shall not include A&S or similar costs.
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Customer Service Costs means the cost incurred by a Party to xxxx and collect and to provide related Customer Services.
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Examples of Customer Service Costs in a sentence

  • Detailed information on delivery of Goods, including the Costs of Delivery of Goods, has been provided in the 'Customer Service': 'Costs and time of delivery' block footer on the Shop Website.

  • These are: General/Administrative costs, Base costs, Max Day costs, Max Hour costs, Capacity costs, Supply costs, and Billing and Customer Service Costs.

  • ExpenditureB1.1. Operating & Maintenance Costs B1.2. Customer Service Costs B1.3. Overhead Costs B1.4. Human Resources Register B2.

  • The two detailed Excel files or workbooks for MVD Customer Service Costs and Third Party Costs contain multiple detailed worksheets or spreadsheets.

  • Customer Service Costs ....................................................................................

  • Customer Service Costs in the Operating Expenses forecast shall be reduced by $140,000 and $220,000 for end of 2010 and 2011 as shown in Schedule 1.1 Row 3 and supported by calculations in Schedule 1.2 Row 29.

  • Customer Service Costs and Rapid Rescore CostsThere could also be charges for customer service to correct and/or revise information on the credit report.

  • Table 1-1: Water Budget Implementation – Customer Service Costs SANTA CRUZ CASE STUDY For the purposes of the study, RFC utilized 2012 SFR usage data to develop water budgets under various usage scenarios.

  • If no dishwasher is available, or the dishwasher is broken; crockery and cutlery must be washed by hand in hot soapy water and dried.

  • This account is included in the rate base under the heading of Deferred charges, and the corresponding annual amortization charge is included under the heading Amortization and downgrading of Distribution and Customer Service Costs.

Related to Customer Service Costs

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Service Costs has the meaning ascribed thereto in Section 3.01.

  • Customer Service means Company’s customer service telephone service department or representatives.

  • Customer Service Agreement shall have the meaning as defined in the Master Agreement. “ Customer User” means an employee of Customer, a Customer Affiliate or Business Partner.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Freight forwarding services means the activity consisting of organising and monitoring shipment operations on behalf of shippers, through the acquisition of transport and related services, preparation of documentation and provision of business information.

  • Maritime cargo handling services means activities exercised by stevedore companies, including terminal operators, but not including the direct activities of dockers, when this workforce is organised independently of the stevedoring or terminal operator companies. The activities covered include the organisation and supervision of:

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Transportation network company driver or “driver” means an

  • Customer Specific Training means a private Course organized on demand specifically for Customer.

  • Basic generation service transition costs means the amount by

  • Customer Service Representative means a person that provides an insurance service and insurance product information:

  • Routine patient care costs means Covered Medical Expenses which are typically provided absent a clinical trial and not otherwise excluded under the Policy. Routine patient care costs do not include:

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue. New Service Request:

  • service supplier means any person that supplies a service;

  • Training Services means access to Red Hat training courses, including online courses or courses provided at a site as may be agreed by the parties.

  • financial service supplier means any natural or juridical person of a Party wishing to supply or supplying financial services but the term “financial service supplier” does not include a public entity;

  • Processing Services means those services described herein or commonly performed under the management and direction of Bank by a Card Processor or Credit Processor which are necessary to manage a Program and process transactions in accordance with Applicable Law. Such services shall include but shall not be limited to: set-up and maintenance of a Program and Cards, transaction authorization, processing, clearing and Settlement, System access, Card Services, Credit Services, Cardholder dispute resolution, collections, System compliance, regulatory compliance, security and fraud control, and activity reporting.

  • Monthly Service Fees means the monthly (or 1/12 of the annual fee) subscription fees paid for the affected Cloud Service which did not meet the SA SLA.

  • Distribution Network Operator or “DSO” shall mean the operator of a Distribution Network.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.