Grievance Steps Clause Samples
The Grievance Steps clause outlines the formal process for addressing and resolving complaints or disputes within an organization or between parties. Typically, it establishes a series of escalating steps, such as initial informal discussions, followed by written complaints, and, if unresolved, referral to higher management or a designated committee. This structured approach ensures that grievances are handled systematically and fairly, providing a clear pathway for resolution and helping to prevent misunderstandings or prolonged conflicts.
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Grievance Steps. Step 1 Within fourteen (14) calendar days of receipt of the written grievance from the employee or his/her Union representative, the designated Employer representative will meet with the grievant and the appropriate Union representative at a mutually agreed upon time and date and attempt to resolve the grievance. On grievances which do not involve discipline or discharge the parties will, where practicable and feasible with agreement by all the parties, meet via a telephone or video conference. A written answer will be placed on the grievance following the meeting by the designated employer representative and returned to the employee and his/her Union representative within seven (7) calendar days from the date of the meeting in Step 1. First step answers shall be sent by electronic mail communication and acknowledgement of receipt. If grievance involves discipline or matter with direct supervisor, the grievance may skip to Step 2 of the grievance process. St ep 2 If dissatisfied with the Employer's answer in Step 1, to be considered further, the grievance must be appealed to the District Court Administrator or his/her designee within fourteen (14) calendar days from receipt of the answer in Step 1. Upon receipt of the grievance in Step 2, the District Court Administrator or designee will provide a copy of the grievance to the State Court Administrator or designee as soon as possible, if applicable. If Step 1 was skipped, due to involving a matter with the direct supervisor, the grievance may be directly submitted to the District Court Administrator or designee within fourteen (14) calendar days of the cause of the grievance, as step 2. If grievance involves a discipline or matter with the District Court Administrator, the grievance may be directly submitted to the State Court Administrator or designee within fourteen (14) calendar days of the cause of the grievance, as Step 2. The District Court Administrator or his/her designee, or State Court Administrator or designee, will meet with the appropriate Union representative(s) and the aggrieved employee within forty-five (45) calendar days from the date the grievance was appealed to Step 2 and attempt to resolve the grievance. On grievances which do not involve discipline or discharge the parties will, where practicable and feasible with agreement by all the parties, meet via a telephone or video conference. Following this meeting the written decision of the District Court Administrator, or State Court Admin...
Grievance Steps. A. INFORMAL LEVEL Any employee or group of employees with a grievance shall within ten (10) work days of its alleged occurrence, or the discovery thereof (if the discovery could not reasonably have been made at the time of occurrence), discuss it with the immediate supervisor. At this and subsequent steps in the grievance procedure, an Association representative may accompany the employee upon request of the employee. The immediate supervisor will render his/her decision within five (5) work days to the grievant and association representative.
B. STEP I If the discussion at the informal level above does not resolve the grievance, within five (5) work days following the decision the Association Representative shall submit the grievance in writing to the immediate supervisor who shall render his/her decision in writing to the grievant and association president within five (5) work days of the submission.
C. STEP II If the grievance remains unresolved within five (5) work days of the written decision in Step I, the Association Representative shall submit a copy of the written grievance to the superintendent, or his/her designated representative, who within five (5) work days of the receipt of the grievance shall meet with the employee and Association Representative in an effort to resolve the matter. Within ten (10) work days of the receipt of the grievance, the Superintendent or his/her designated representative, shall indicate in writing his/her disposition of the grievance to the grievant and Association Representative.
D. STEP III If the grievance remains unresolved within five (5) work days of the receipt of the written decision in Step II, the Association shall refer it in writing to the Board of Education. The Board shall hold a hearing within thirty
Grievance Steps. Step I. If the grievance has not been settled in the informal procedure above, it may be presented by the Association or the employee in writing to the appropriate Vice President/designee within thirty (30) calendar days after the employee or the Association, through the use of reasonable diligence, should have had knowledge of the occurrence that gave rise to the grievance. The written grievance shall set forth the nature of the grievance, the facts upon which it is based, the specific section(s) of the Agreement allegedly violated and the relief requested.
Step II. If the grievance remains unsettled, it may be presented by the Association or the employee in writing to the university President within ten (10) calendar days after the response of the Vice President/designee. The parties shall, within ten (10) calendar days of the receipt of the grievance, arrange a grievance meeting, unless another timeline for the Step II meeting is mutually agreed upon. The President/designee shall respond to the Association and the employee in writing no later than fourteen (14) calendar days after the Step II meeting.
Step III. If the grievance is still unresolved after the response of the university President/designee, it may be presented to the Chancellor/designee by the Association or the employee within fifteen (15) calendar days after the response of the President. The parties shall, within ten (10) calendar days of the receipt of the grievance, arrange a grievance meeting, unless another timeline for the Step III meeting is mutually agreed upon. The Chancellor/designee shall respond to the grievance no later than twenty-one (21) calendar days after the Step III meeting.
Grievance Steps. Prior to initiating a formal written grievance pursuant to this Article, an employee or PEF is encouraged to resolve disputes subject to this Article informally with the appropriate immediate supervisor.
(a) Step One: The employee or PEF shall present the grievance to the facility or institution head or a designated representative not later than 30 calendar days after the date on which the act or omission giving rise to the grievance occurred. The facility or institution head or designated representative shall meet with the employee or PEF and shall issue a short plain written statement of reasons for the decision to the employee or PEF not later than 20 working days following the receipt of the grievance.
(b) Step Two: An appeal from an unsatisfactory decision at Step 1 shall be filed by the employee or PEF, on forms to be provided by the State, with the agency or department head or the designee within 10 working days of the receipt of the Step 1 decision. Such appeal shall be in writing and shall include a copy of the grievance filed at Step 1, a copy of the Step 1 decision and a short plain written statement of the reasons for disagreement with the Step 1 decision. The agency or department head or a designee shall meet with the employee or PEF for a review of the grievance and shall issue a short, plain written statement of reasons for the decision to the employee and to the President of PEF or the President’s designee no later than 20 working days following receipt of the Step 1 appeal.
(c) Step Three: An appeal from an unsatisfactory decision at Step 2 shall be filed by PEF through its President or the President’s designee, on forms to be provided by the State with the Director of the Governor’s Office of Employee Relations, or the Director’s designee, within 30 working days of the receipt of the Step 2 decision. Such appeal shall be in writing, and shall include a copy of the grievance filed at Step 1, and a copy of all prior decisions and appeals, and a short, plain written statement of the reasons for disagreement with the Step 2 decision. The Director of the Governor’s Office of Employee Relations, or the Director’s designee, shall issue a short, plain written statement of reasons for the decision within 30 working days after receipt of the appeal. A copy of said written decision shall be forwarded to the President of PEF, or the President’s designee.
(d) Step Four: Arbitration:
(1) Contract grievances which are appealable to arbitration pursuant ...
Grievance Steps. 3 The procedure for the presentation and adjustment of disputes or grievances that may 4 arise is outlined in this Article. The Union will notify the Company of the designated 5 Union Representative to receive grievance responses for each Union jurisdiction.
6 1. Oral Step
7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (management) within seven (7) days 10 of the occurrence that leads to the grievance. The supervisor shall give an oral 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential.
14 2. Step 1
15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within seven (7) days of 17 the oral decision.
18 b. If the Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance.
23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential.
26 3. Step 2
27 a. If a satisfactory decision is not reached at Step 1, the grievance may be 28 appealed in writing by the Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee.
30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance to 38 Step 3. When a hearing is conducted, t...
Grievance Steps. Step 1 The grievor, with the assistance of their Shop ▇▇▇▇▇▇▇, where applicable, will submit the grievance in writing to the Business Manager of the Union who will take the matter up with the appropriate Company official within ten (10) working days of the Company’s reply in Step 1.
Grievance Steps. Step 1 –
Grievance Steps. A grievance shall be processed in the following manner:
Grievance Steps. Grievances may be processed as hereinafter provided.
Grievance Steps. Step One (1) - Filing the Grievance With the Agency Director or Designee Step Two (2) - Appeal to Arbitration