Common use of Grievance Steps Clause in Contracts

Grievance Steps. Step 1: Immediate Supervisor The employee and/or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten (10) working days from the date the grievant became aware of the occurrence giving rise to the complaint. The immediate supervisor shall render an oral response to the grievance within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator or his/her designee within five (5) working days from the receipt of the answer or the date such answer was due, whichever is earliest. Within ten (10) working days after the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievance.

Grievance Steps. Step 1: Immediate Supervisor 3 The employee and/or procedure for the Union shall orally raise the grievance with the employee's supervisor who presentation and adjustment of disputes or grievances that may 4 arise is outside the bargaining unitoutlined in this Article. The employee shall inform Union will notify the supervisor that this discussion constitutes the first step Company of the designated 5 Union Representative to receive grievance procedureresponses for each Union jurisdiction. 6 1. All grievances must be presented Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not later than ten been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (10management) working within seven (7) days from the date the grievant became aware 10 of the occurrence giving rise that leads to the complaintgrievance. The immediate supervisor shall render give an oral response 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within five seven (57) working days after of 17 the grievance is presented. oral decision. 18 b. If the oral Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance.Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not resolved reached at Step 1, the immediate supervisor shall sign grievance may be 28 appealed in writing by the written statement Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance prepared for submission to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level2, the grievance will may be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented 7 appealed in writing by the Union to the Intermediate Administrator or his/her designee System Board of Adjustment within five 8 thirty (530) working days from of the receipt of the answer Step 2 decision. 9 b. The Union (Association Director or the date such answer was dueVice Director, whichever is earliest. Within ten (10or their designees) working days after may file 10 a grievance directly to Step 3 of the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds process for denial of the grievancenon-disciplinary 11 contract interpretation.

Grievance Steps. Step 1: Immediate Supervisor The employee and/or It is the mutual desire of the Employer and the Union shall orally raise the grievance to provide for prompt adjustment of grievances with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step a minimum amount of interruption of the work schedules. Every reasonable effort shall be made by the Employer and the Union to affect the resolution of grievances at the earliest step possible. In furtherance of this objective, the following procedure shall be followed: A. First Step Any employee claiming a grievance procedure. All grievances must be presented not later than shall present it in writing on an FOP/OLC form to a captain or another supervisory officer designated by the Chief with or without his/her Union Representative within ten (10) working calendar days from the date the grievant became aware of the occurrence of the condition giving rise to the complaintgrievance. The immediate supervisor shall render an oral response give his/her written answer to the grievance employee within five ten (510) working calendar days after presentation and discussion of the grievance is presentedgrievance. If this does not resolve the oral grievance, it may be appealed to the Second Step. B. Second Step If the grievance is not resolved at Step 1the First Step, the immediate supervisor grievant and/or the Union Representative shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion within fourteen (14) calendar days of the grievance. In those circumstances where securing the signature date of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal supervisor's written response at the First Step, present the grievance to the second level, Chief of Police or designee. Within fourteen (14) calendar days of the grievance will be submitted to the second level without such signature. A copy presentation of the grievance shall subsequently at the Second Step, a meeting will be provided held between the Union Representative, employee, the employee's supervisor and/or Chief of Police (or his/her designee). The Chief of Police or his/her designated representative will give an answer in writing to the first level supervisor for such signaturegrievant or the grievance representative within fourteen (14) calendar days of the meeting. The parties recognize that variations from If this does not resolve the immediate supervisorgrievance, where mutually agreeable, it may existbe appealed to the Third Step. C. Third Step 2: Intermediate Administrator In the event If the grievance is not resolved in Step 1at the Second Step, it shall be presented in writing by the grievant and/or the Union Representative shall within fourteen (14) calendar days of the written response to the Intermediate Administrator Second Step, present the grievance to the Director of Employee and Labor Relations or his/her designee within five (5) working days from the receipt of the answer or the date such answer was due, whichever is earliest. Within ten (10) working days after the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Uniondesignated representative. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain discussed at a statement meeting consisting of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievance.no more than three

Grievance Steps. Step STEP 1: Immediate Supervisor The When a dispute arises from action taken at the immediate supervisor’s level, the employee and/or and the Union responsible xxxxxxx shall orally raise discuss the matter with the responsible supervisor within five (5) work days after the existence of the dispute is known to the employee. When the dispute is resolved at the immediate supervisor’s level, the supervisor and the union xxxxxxx shall reduce the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten (10) working days from the date the grievant became aware of the occurrence giving rise and answer to the complaint. The immediate supervisor shall render an oral response to the grievance writing within five (5) working days after days. Both the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate responsible supervisor and union xxxxxxx shall sign the written statement of grievance prepared for submission report. STEP 2: When the dispute is not settled at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second immediate supervisor’s level, the union representative shall reduce the grievance will be submitted to writing and submit it to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator or his/her designee Chief Deputy within five (5) working days from the receipt of the answer or the date such answer was due, whichever is earliest. Within ten (10) working days workdays after the answer at the immediate supervisor’s level. The Chief Deputy may at her/his option conduct a meeting regarding the grievance. If so, the meeting will be scheduled within ten (10) work days with a decision required in ten (10) work days following the day of the hearing. If no hearing is set, a decision shall be issued within ten (10) workdays of the submission at the second step. STEP 3: A grievance that is presented unresolved through steps one and two shall at the instance of the Union be submitted in writing to the Clerk within ten (10) workdays of the decision in Step 2. The Clerk may at her/his option conduct a meeting regarding the grievance. If so, the Intermediate Administrator meeting will be scheduled within ten (10) work days, with a written decision to be issued within ten (10) work days thereafter. If no hearing is set, a decision shall meetbe issued within ten (10) workdays of submission to the third step. The Union may appeal this decision to the next steps of the Grievance Procedure. STEP 4: If it is the decision of the Union to appeal the decision of the Clerk, discuss the Union shall notify the Clerk in writing within ten (10) workdays after the answer by the Clerk. If either party desires to submit the dispute to mediation, then that party must make contact with the other party within ten (10) workdays. Submission at mediation shall only be by mutual agreement. If mediation is not requested or not agreed upon, the procedure under Step 5 shall automatically be followed. If mediation is requested and agreed upon, the parties shall contact the Labor- Management-Citizens Committee or the Federal Mediation and Conciliation Service of the need for assignment of a mediator within ten (10) workdays thereafter. Representatives of each party shall then meet with the assigned mediator and attempt to resolve the grievance with the Union. matter. STEP 5: If the parties are unable Union desires to resolve the grievanceappeal to Step 5 of this procedure after mediation has occurred, the Intermediate Administrator then notice of such appeal shall render a written answer be submitted to the grievance Clerk within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievance.fifteen

Grievance Steps. Step STEP 1: Immediate Supervisor The When a dispute arises from action taken at the operational unit level, the employee and/or and the Union representative shall orally raise discuss the matter with the responsible supervisor within seven (7) working days after the existence of the dispute is known to the employee. The responsible supervisor may respond within seven (7) workdays of the discussion. If the responsible supervisor fails to respond in the time frame allowed, the employee has the right to proceed to Step Two. Each operational unit will designate in writing to the Xxxxxxx and Chief Xxxxxxx the position(s) to whom grievances are to be presented at this step. Mailed notification to the Union office, or personal service of the City’s designees, shall constitute notice to the Xxxxxxx, Chief Xxxxxxx and the Union. The Union representative presenting the grievance with will be immediately advised if the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedureneeds to occur at another supervisory level. All grievances must be presented not later than ten (10) working days from When the date dispute is resolved at the grievant became aware of operational unit level, the occurrence giving rise to responsible supervisor and the complaint. The immediate supervisor Union representative shall render an oral response to reduce the grievance and answer to writing within five (5) working days after days. Both the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate responsible supervisor and Union representative shall sign the written statement of grievance prepared for submission report. STEP 2: When the dispute is not settled at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second operational level, the Union representative shall reduce the grievance will be submitted to writing, specifying the disputed interpretation(s) of the express written provisions of this Agreement that are alleged to have been violated, and submit it to the second level without such signature. A copy chief of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator Department or his/her designee within five (5) working days from the receipt who has jurisdiction of the answer or the date such answer was due, whichever is earliest. Within alleged infraction within ten (10) working days after the grievance is presented to Step 2, answer at the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Unionoperational unit level. The written grievance shall be submitted on an agreed upon approved form which and must specify the express written section of the contract at issue, how the section has been violated, and when the violation occurred. The chief or the designee thereof may at his or her option conduct a hearing on the grievance. If so, the hearing should be scheduled within ten (10) days. A decision should be issued in ten (10) days following the day of the hearing. If there is no hearing, a decision shall be provided issued within ten (10) days of the submission at the second step. The grievance shall be returned to the Xxxxxxx with the decision. STEP 3: A grievance which is unresolved through steps one and two shall at the request of the Union or the City be submitted in writing to the Department of Human Resources within ten (10) days of the decision in Step 2. The assigned hearing officer shall contact the Union's Chief Xxxxxxx within ten (10) days of receipt of the appeal with dates for scheduling a Step 3 hearing. The hearing shall then be held within thirty (30) days of the date the Step 3 grievance was submitted to Human Resources. A written decision should be issued within ten (10) days thereafter, except where the parties have agreed to forego a hearing. If no hearing is set, a decision shall be issued within ten (10) days of the agreement to forego a hearing. In the event an extension is needed for the hearing, there must be mutual agreement as to the date and time, and must be in writing to the Department of Human Resources and the Commander or his/her designee, by the Unionappropriate Union officer, of the new date for the hearing. If this date cannot be met again, the grievance will be subject to the provisions of Section 2115.24, “Failure to Answer or Appeal.” All Step 3 timelines may be suspended by the City for good cause upon the absence of the union representative, City representative, employee, or hearing officer. A copy of the decision shall be submitted to the Union office, divisional xxxxxxx and the employee. The written grievance shall contain failure to submit a statement of copy to any party except to the grievant's complaintUnion office, or the Section(s) of failure to do so in a timely fashion, except to the Agreement allegedly violatedUnion office, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial constitute a violation of the grievanceSection 2115.24, “Failure to Answer or Appeal”.

Grievance Steps. Step 1: Immediate Supervisor 3 The employee and/or procedure for the Union shall orally raise the grievance with the employee's supervisor who presentation and adjustment of disputes or grievances that may 4 arise is outside the bargaining unitoutlined in this Article. The employee shall inform Union will notify the supervisor that this discussion constitutes the first step Company of the designated 5 Union Representative to receive grievance procedureresponses for each Union jurisdiction. 6 1. All grievances must be presented Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not later than ten been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (10management) working within seven (7) days from the date the grievant became aware 10 of the occurrence giving rise that leads to the complaintgrievance. The immediate supervisor shall render give an oral response 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within five seven (57) working days after of 17 the grievance is presented. oral decision. 18 b. If the oral Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance. Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not resolved reached at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will may be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented 28 appealed in writing by the Union to the Intermediate Administrator or his/her designee within five ten (510) working days from of the receipt of the answer 29 Step 1 decision to the appropriate department Director, or the date such answer was due, whichever is earliest. Within ten (10) working days after the grievance is presented to his designee. 30 b. At Step 2, either the Intermediate Administrator shall meetUnion or Company may request, discuss in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and attempt time mutually agreeable to resolve the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance with the Unionto 38 Step 3. If the parties are unable to resolve the grievanceWhen a hearing is conducted, the Intermediate Administrator shall department Director, or his 39 designee, will render a written answer decision in writing to the grievance within five (5) working days after such discussion is held and provide employee with a copy of such answer 40 provided to the Union. The written grievance shall be on an agreed upon form which shall be provided by Union Representative and the Union. The written grievance shall contain a statement Local Union within seven (7) 41 days of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief soughthearing date. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievance.86

Grievance Steps. Step 1: Immediate Supervisor The employee and/or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented filed at Step 1 not later than ten (10) working business days from after the date the grievant became aware employee knew or could have reasonably known of the occurrence of the circumstances giving rise to the complaintgrievance. Step 1. Any employee having a grievance may first take the matter up with the employee's immediate supervisor. If no satisfactory answer or disposition is received within ten (10) business days, the grievance shall be processed as follows: Step 2. At Step 2, the grievance becomes the property of the Union, and the employee must work with the Union to further pursue the grievance. The immediate supervisor shall render an oral response employee and/or the employee's Union representative shall, as soon as possible but not later than ten (10) business days, reduce the grievance to writing as set forth above in Section 16.2 and submit same to the employee's immediate supervisor. A hearing shall be conducted within ten (10) business days after receipt of the grievance within five and shall be scheduled by the Union and the supervisor. Either one or both parties may request assistance from the staff members in the hearing to resolve the grievance. Within ten (510) working business days after the grievance is presentedhearing, the supervisor shall provide the grievant and the Union with a written answer to the grievance. Step 3. If the oral grievance is not resolved at Step 12, the immediate supervisor shall sign employee and/or the written statement of employee's Union representative may submit the grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator Superintendent or his/her official designee within five ten (510) working business days from of the receipt of the answer supervisor's decision. The Superintendent or the date such answer was duedesignee shall, whichever is earliest. Within within ten (10) working business days after of the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve receipt of the grievance, hold a hearing. At the Intermediate Administrator hearing each party shall have the right to include such witnesses as it deems necessary. Upon conclusion of the hearing, the Superintendent or designee shall, within ten (10) business days, provide the grievant and the Union with a written decision. Step 4. Grievances not resolved at Step 3 may be referred to arbitration by the Union by filing notice of its demand to arbitrate within ten (10) business days following receipt of the Step 3 response. Absent mutual agreement of the parties on the source of an arbitrator and the rules under which he/she will function, the arbitrator shall be chosen from a Federal Mediation and Conciliation Service panel by alternately striking names of arbitrators who are acceptable to the parties. Absent mutual agreement to the contrary, said arbitrator shall function under the American Arbitration Association voluntary rules; provided that any procedural or substantive provision contained in this Contract shall take precedent over any voluntary rules of the American Arbitration Association which is contrary to or inconsistent with it. Any decision by the arbitrator shall be final and binding upon both parties. Each party shall bear the expense of its own representation and all other expenses incident to the arbitration shall be divided equally. In arbitration, it is understood that the arbitrator shall have no power to render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaintdecision that will add to, the Section(s) of the Agreement allegedly violatedsubtract from or alter, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date change or section citation shall not be grounds for denial of the grievancemodify this Agreement.

Grievance Steps. All grievances shall be administered in accordance with the following steps: Step 1: Immediate Supervisor Employees who believe they may have a grievance shall notify their supervisor or the Major of the possible grievance within ten (10) days of the occurrence of the facts giving rise to the grievance. The supervisor or the Major will schedule an informal meeting with the employee and/or within ten (10) days of the notice to the Employer. The issue in dispute will be discussed with the objective of resolving the matter informally. The supervisor, the Major or employee may request that a Union shall orally raise Associate attend the grievance meeting with the employee's supervisor who . Step 2: If the dispute is outside not resolved informally at Step 1, it shall be reduced to writing by the bargaining unit. The employee shall inform and presented as a grievance to the supervisor that this discussion constitutes or the first step Major within ten (10) days of the grievance procedure. All grievances must be presented informal meeting or notification of the supervisor’s or Major’s decision at Step 1, whichever is later, not later than ten (10) working days from the date the grievant became aware of the occurrence giving rise meeting if the supervisor fails to give the complaintemployee an answer. The immediate supervisor or Major shall render give an oral response to the grievance answer within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator or his/her designee within five (5) working days from the receipt of the answer or the date such answer was due, whichever is earliest. Within ten (10) working days after of the grievance meeting. Step 3: If the grievant is presented to not satisfied with the written decision at the conclusion of Step 2, a written appeal of the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance decision may be filed with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance Sheriff or Chief Deputy within five ten (510) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, from the date of the alleged violation rendering of the decision at Step 2. Copies of the written decision shall be submitted with the appeal. The Sheriff or Chief Deputy or designee shall meet with the grievant within ten (10) days of receipt of appeal. The grievant may attend the meeting alone or with a representative, at the grievant’s choosing, and any other person necessary to provide necessary information. The Sheriff or Chief Deputy or designee shall issue a written decision to the employee and the relief soughtrepresentative within ten (10) days from the date of the meeting. The form shall be signed and dated by grievant may proceed to arbitration if not satisfied with the grievant. Improper decision at Step 3. Step 4: In the event a grievance form, date or section citation shall not be grounds for denial is unresolved after being processed through all steps of the grievanceGrievance Procedure, then within ten (10) days after the rendering of the decision at Step 3, the grievant may submit the grievance to arbitration.

Grievance Steps. 13.6.1. Step 1: Immediate Supervisor The employee and/or 1 – Informal Resolution 13.6.1.1. It is the Union desire and goal of both parties that all matters which under the AGREEMENT would be the proper subject matter for a GRIEVANCE shall orally raise be resolved, if at all possible, without the grievance filing of a formal GRIEVANCE, and every reasonable effort shall be used to reach a solution at this level. 13.6.1.2. In the event that an EMPLOYEE believes there is a basis for a GRIEVANCE, the EMPLOYEE shall first contact his/her immediate SUPERVISOR and request a meeting to specifically discuss the alleged GRIEVANCE with the employee's supervisor who is outside the bargaining unitSUPERVISOR. The employee Such discussion shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten occur within fifteen (1015) working days from following the date on which the grievant became aware EMPLOYEE or the Union knew or should have known of the occurrence giving event or action, which gave rise to the complaintalleged GRIEVANCE. The immediate supervisor Upon request of the GRIEVANT, a UNION XXXXXXX shall render an oral response to be present during this discussion with the grievance within five (5) working days after the grievance is presentedSUPERVISOR. If the oral grievance matter can be resolved at this meeting, no further action is necessary. 13.6.2. Step 2 – Formal Resolution 13.6.2.1. If the alleged GRIEVANCE is not resolved at Step 1, with the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved SUPERVISOR in Step 1, it shall be presented then the GRIEVANT or Union may proceed to Step 2 by filing a formal grievance form in writing (U.S. Mail, Hand-Delivery, or E-Mail) with the Executive Director of Human Resources. The formal grievance form must be received by the Union to the Intermediate Administrator or his/her designee Executive Director of Human Resources within five fifteen (515) working days from following the receipt of Step 1 informal discussion with the answer or SUPERVISOR; otherwise, the date such answer was due, whichever is earliestGRIEVANCE will be deemed untimely and shall not proceed to a Step 2 hearing. 13.6.2.2. Within ten (10) working days after of receiving the formal grievance, the Executive Director of Human Resources, or designee, shall schedule a Step 2 grievance hearing with a date and time that is presented mutually acceptable to the parties. At the Step 2 grievance hearing, the parties shall hear and review the evidence provided and shall discuss information and facts relative to the GRIEVANCE. 13.6.2.3. A written decision shall be issued within ten (10) calendar days following the Step 2 hearing. 13.6.3. Step 3 – Non-Binding Mediation 13.6.3.1. If the GRIEVANT(s) is not satisfied with the resolution at Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with she/he may request non-binding mediation through the Union. 13.6.3.2. If the parties are unable to resolve Union supports the grievanceGRIEVANT’s request, the Intermediate Administrator shall render it must file a written answer request for mediation to the grievance Executive Director for Human Resources and the closest Florida office of the Federal Mediation and Conciliation Service (FMCS) within five (5) working days after such discussion of the resolution at Step 2; otherwise, the grievance will be deemed withdrawn. 13.6.3.2.1. The FMCS mediator shall proceed as soon as practicable. 13.6.3.2.2. Legal counsel shall be excluded from the mediation unless both parties agree otherwise. 13.6.3.2.3. Any testimony, statements, and other information given in the mediation shall not be admissible at arbitration. 13.6.3.2.4. The mediator shall give an advisory opinion on the day of mediation as to which party he believes would be successful at arbitration. 13.6.3.2.5. Mediation may only be waived by mutual consent of the Union and the school district. 13.6.4. Step 4—Binding Arbitration: 13.6.4.1. If the GRIEVANT(s) is held and provide a copy of such answer not satisfied with the resolution at Step 3, s/he may request in writing, to the Union, that the Union submit his/her grievance to arbitration in accordance with this section. 13.6.4.2. The written In the event the Union wishes to proceed to binding arbitration, it must file an appeal to the District's Executive Director of Human Resources and the Federal Mediation and Conciliation Service (FMCS) within five (5) calendar days of the date Step 3 non- binding mediation concluded. If the Union does not confirm the advance to the next step, the grievance shall be on an agreed upon form which shall be provided by the Unionconsidered withdrawn and ineligible for further processing. 13.6.4.3. The written grievance Step 4 appeal shall contain a statement of the grievant's complaintidentify all unresolved issues, the Section(s) of the Agreement allegedly violatedalleged violations, if applicableproposed remedies, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievantgrievant(s) and their Union representative. 13.6.4.4. Improper grievance form, date or section citation The parties shall not be grounds for denial bound to the rules and procedures of the grievanceFMCS in the selection of an arbitrator. The arbitrator shall be a member of the National Academy of Arbitrators. Procedural and evidentiary rules of the FMCS shall apply to any arbitration proceeding. 13.6.4.5. No later than 30 days after the close of the hearing, the arbitrator shall render a decision in writing and set forth his/her findings of fact, reasoning, and conclusions on the issues submitted. 13.6.4.6. It is understood that the arbitrator will be without power or authority to amend, add to, subtract from, modify, or alter the terms of these rules either directly or by implication, but shall be restricted to a decision as to whether the collective bargaining agreement has been violated and the relief, if any, to which the grievant is entitled. The arbitrator shall have no power to change any policy or rule of the Board nor to substitute his or her judgment for that of the Board as to the reasonableness of such policy or rule. 13.6.4.7. If either party disputes the timeliness or arbitrability of any grievance under the terms of this Agreement, the arbitrator shall be presented with the relevant evidence and must decide that issue at the outset of the hearing and shall decide if the grievance is arbitrable subject to judicial review in accordance with law. 13.6.4.8. The arbitrator may hear more than one (1) grievance at a time only by mutual consent of the parties.

Grievance Steps. Step 1: Immediate Supervisor The employee and/or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform or the Union, through any employee who is a xxxxxxx or a non-employee union representative, may file a grievance in writing with the immediate supervisor that this discussion constitutes or designee to whom the first step of the grievance procedure. All grievances must be presented not later than ten employ- ee reports, within fifteen (1015) working days from the date occurrence or the grievant became time when the employee or the Union should rea- sonably have been aware of the occurrence giving rise to the complaintgrievance. The immediate supervisor grievance shall render an oral response to set forth the grievance within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1em- ployee’s complaint, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion date of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second levelcomplaint, the grievance will be submitted to article(s) of this Agreement allegedly violated, and the second level without such signaturere- quested remedy. A copy of the grievance shall subsequently should be provided sent to the first level supervisor for such signatureHuman Resources; however, failure to do so does not constitute failure to file. The immediate supervisor or designee will meet with the employee and a Union representative, within seven (7) days of the filing of the grievance. The employee may choose to present the grievance on behalf of themself. Together, the parties recognize that variations shall attempt to resolve the grievance. The immediate supervisor or designee shall respond in writing no later than seven (7) days from the immediate supervisor, where mutually agreeable, may existdate of the meeting. Step 2: Intermediate Administrator In the event . If the grievance is not resolved in unresolved, the employee and/or the Union may appeal the grievance to the Vice President of Human Resources or designee within fourteen (14) days of receiving the Step 1, it shall be presented 1 response. The Vice President of Human Resources or designee will meet with the grievant and Union representative within seven (7) days of the date the Step 2 appeal was filed. The Vice President of Human Resources or designee will respond in writing by the Union to the Intermediate Administrator or his/her designee within five seven (57) working days from the receipt of the answer or the date such answer was due, whichever is earliestmeeting. Step 3. Within ten (10) working days after If the grievance is presented to Step 2unresolved, the Intermediate Administrator shall meet, discuss and attempt to resolve employee and/or the Union may appeal the grievance to the Employer’s CEO or designee within fourteen (14) days of receiving the Step 2 response. The CEO or designee will meet with the Uniongrievant and Union representative within seven (7) days of the date the Step 3 appeal was filed. The CEO or designee will respond in writing within seven (7) days of the meeting. Step 4. If the parties are unable grievance is unresolved, the Union may provide written notice to resolve the CEO or designee of its intent to arbitrate the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall This notice must be provided by the Union. The written grievance shall contain a statement within fourteen (14) days of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievanceStep 3 response.

Grievance Steps. Step 1: Immediate Supervisor The employee and/or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented filed at Step 1 not later than ten (10) working business days from after the date the grievant became aware employee knew or could have reasonably known of the occurrence of the circumstances giving rise to the complaintgrievance. Step 1. Any employee having a grievance may first take the matter up with the employee's immediate supervisor. If no satisfactory answer or disposition is received within ten (10) business days, the grievance shall be processed as follows: Step 2. At step 2, the grievance becomes the property of the Union, and the employee must work with the Union to further pursue the grievance. The immediate supervisor shall render an oral response employee and/or the employee's Union representative shall, as soon as possible but not later than ten (10) business days, reduce the grievance to writing as set forth above in Section 16.2 and submit same to the employee's immediate supervisor. A hearing shall be conducted within ten (10) business days after receipt of the grievance within five and shall be scheduled by the Union and the supervisor. Either one or both parties may request assistance from the staff members in the hearing to resolve the grievance. Within ten (510) working business days after the grievance is presentedhearing, the supervisor shall provide the grievant and the Union with a written answer to the grievance. Step 3. If the oral grievance is not resolved at Step 12, the immediate supervisor shall sign employee and/or the written statement of employee's Union representative may submit the grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator Superintendent or his/her official designee within five ten (510) working business days from of the receipt of the answer supervisor's decision. The Superintendent or the date such answer was duedesignee shall, whichever is earliest. Within within ten (10) working business days after of the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve receipt of the grievance, hold a hearing. At the Intermediate Administrator hearing each party shall have the right to include such witnesses as it deems necessary. Upon conclusion of the hearing, the Superintendent or designee shall, within ten (10) business days, provide the grievant and the Union with a written decision. Step 4. Grievances not resolved at Step 3 may be referred to arbitration by the Union by filing notice of its demand to arbitrate within ten (10) business days following receipt of the Step 3 response. Absent mutual agreement of the parties on the source of an arbitrator and the rules under which he/she will function, the arbitrator shall be chosen from a Federal Mediation and Conciliation Service panel by alternately striking names of arbitrators who are acceptable to the parties. Absent mutual agreement to the contrary, said arbitrator shall function under the American Arbitration Association voluntary rules; provided that any procedural or substantive provision contained in this Contract shall take precedent over any voluntary rules of the American Arbitration Association which is contrary to or inconsistent with it. Any decision by the arbitrator shall be final and binding upon both parties. Each party shall bear the expense of its own representation and all other expenses incident to the arbitration shall be divided equally. In arbitration, it is understood that the arbitrator shall have no power to render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaintdecision that will add to, the Section(s) of the Agreement allegedly violatedsubtract from or alter, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date change or section citation shall not be grounds for denial of the grievancemodify this Agreement.

Grievance Steps. Step 1: Immediate Supervisor The employee and/or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform or the Union, through any employee who is a xxxxxxx or a non-employee union representative, may file a grievance in writing with the immediate supervisor that this discussion constitutes or designee to whom the first step of the grievance procedure. All grievances must be presented not later than ten employee reports, within thirty (1030) working days from the date occurrence or the grievant became time when the employee should reasonably have been aware of the occurrence giving rise to the complaintgrievance. The immediate supervisor grievance shall render an oral response to set forth the grievance within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1employee’s complaint, the immediate supervisor shall sign article(s) of this Agreement allegedly violated, and the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signaturerequested remedy. A copy of the grievance shall subsequently should be provided sent to the first level supervisor for such signatureHuman Resources; however, failure to do so does not constitute failure to file. The immediate supervisor or designee will respond within seven (7) days of the filing of the grievance to schedule a meeting with the employee and a Union representative. The meeting will be held within 14 days of receiving a copy of the grievance. The employee may choose to present the grievance on behalf of themself. Together, the parties recognize that variations shall attempt to resolve the grievance. The immediate supervisor or designee shall respond in writing no later than seven (7) days from the immediate supervisor, where mutually agreeable, may existdate of the meeting. Step 2: Intermediate Administrator In the event . If the grievance is not resolved in Step 1unresolved, it shall be presented in writing by the employee and/or the Union may appeal the grievance to the Intermediate Administrator Vice President of Human Resources or his/her designee within five (5) working days from the receipt of the answer or the date such answer was due, whichever is earliestfourteen Step 3. Within ten (10) working days after If the grievance is presented to Step 2unresolved, the Intermediate Administrator shall meet, discuss and attempt to resolve employee and/or the Union may appeal the grievance to the Employer’s CEO or designee within fourteen (14) days of receiving the Step 2 response. The CEO or designee will meet with the Uniongrievant and Union representative and will respond in writing within fourteen (14) calendar days of the date the Step 3 appeal was filed. Step 4. If the parties are unable grievance is unresolved, the Union may provide written notice to resolve the CEO or designee of its intent to arbitrate the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall This notice must be provided by the Union. The written grievance shall contain a statement within fourteen (14) calendar days of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievanceStep 3 response.

Grievance Steps. Step 1: Immediate Supervisor An employee who feels that he/she has a grievance may, as soon as reasonably possible, discuss it with his/her immediate supervision and Union Xxxxxxx. The employee and/or the Union employeeʼs immediate supervision shall orally raise answer the grievance with as soon as possible but no later than at the end of the next scheduled work shift of the aggrieved employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that Settlements made in this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten (10) working days from the date the grievant became aware of the occurrence giving rise to the complaint. The immediate supervisor procedure shall render an oral response to the grievance within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may existno precedent value. Step 2: Intermediate Administrator In the event If the grievance is has not resolved in been disposed of at Step 1, it shall be reduced to writing on an appropriate form and presented in writing to the aggrieved employeeʼs department supervisor. Such written grievance shall be signed by the employee or the Committee person of that Representation Division and shall be identified by number. The Union shall, to the Intermediate Administrator or best of its ability, state in the written grievance all of the facts justifying the grievance and the provision of the Contract involved. A hearing shall be held within thirty (30) days for shift workers and five (5) days for day shift workers. The hearing may be attended by the aggrieved employee, the District Xxxxxxx, and the Division Committeeperson, and Unit Vice President at the option of the Union; and by his/her designee within five (5) working days from the receipt Supervisor, and other representatives of the Company; and may include other affected parties mutually agreed upon in advance between the Unit Vice President and the affected supervisors involved. Hearings shall be scheduled at mutually agreed upon times. The aggrieved employeeʼs supervisor shall answer or the date such answer was due, whichever is earliest. Within grievance within ten (10) working days after the hearing. Step 3: If the grievance is presented to not settled satisfactorily at Step 2, it may be appealed at the Intermediate Administrator shall meetoption of the Union to Step 3. Xxxxxxxx may be attended by the aggrieved employee, discuss Xxxxxxx, Committeeperson and attempt to resolve Unit Vice President at the option of the Union, and by the appropriate Manager and other representatives of the Company, and may include other affected parties mutually agreed upon in advance between the Unit VicePresident and the affected Manager involved. The Company will answer the grievance with in writing within ten (10) days of the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Unionhearing. The written grievance shall be on an agreed upon form which final answer shall be provided by to the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date Unit Vice President or section citation shall not be grounds for denial of the grievancehis designee in writing.

Grievance Steps. Step An employee shall first discuss their grievance informally with their immediate supervisor or department manager and attempt to settle the matter. If the employee so wishes, they may be accompanied by a member of the Grievance Committee who may take part in the discussions. Should this procedure be unsuccessful, the following shall be the procedure for the adjustment and settlement thereof: STEP 1: Immediate Supervisor The employee and/or the Union grievance shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step be reduced to writing and a copy thereof delivered to a designated senior representative of the grievance procedure. All grievances must be presented not later than Company within ten (10) working days from the date the grievant became aware of the occurrence giving rise arising of such grievance. A copy shall also be delivered simultaneously to the complaintemployee designated by the employees as the Chair of their Grievance Committee. Collective Agreement between BC North - Bell Media and Unifor Local 2000 March 1, 2023 – February 28, 2026 The grievance shall be discussed with the designated senior representative of the Company and the local Grievance Committee, consisting of not more than two (2) members. Such meeting shall take place within ten (10) days of the written request for the meeting. The immediate supervisor shall render an oral response to the grievance written request for such meeting must be made within five two (52) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy delivery of the grievance shall subsequently be provided to the first level supervisor for such signatureas noted in Step 1. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event If the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator or his/her designee settled within five (5) working days from the receipt of the answer or the date such answer was due, whichever is earliest. Within ten (10) working days after the grievance is presented to meeting described in Step 2, the Intermediate Administrator matter shall meetbe referred to the Regional General Manager of the Company and the Local Union President or Local Union Chair and/or the Regional Unifor representative, discuss or their designees, for further discussion and attempt to resolve consideration. The party initiating the grievance with shall be responsible for taking this step, and shall do so within five (5) working days of the Unionexpiration of the aforementioned ten (10) days. Failing a resolution at step 3 of the grievance process the employer agrees to respond in writing to the allegation outlined in the grievance within fifteen (15) working days of the step 3 meeting. In the event that the representatives of the Company and the Union cannot reach agreement, either party may, within sixty (60) days of the meeting described in Step 3, submit the grievance to binding arbitration. The parties shall, within ten (10) working days of the sending of the notice requesting arbitration, select a mutually acceptable arbitrator. If the parties are unable to resolve agree on the grievanceselection of an arbitrator within these ten (10) days, the Intermediate Administrator Federal Minister of Labour shall render a written answer be requested to appoint the grievance within five (5) working days after such discussion is held and provide a copy arbitrator. The cost and/or expenses of such answer to arbitration shall be borne equally by the Company and the Union, except that no party shall be obligated to pay the cost of stenographic transcript without express consent. The written grievance shall be on person selected/appointed in accordance with the above must agree to render an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(saward within ninety (90) of the Agreement allegedly violated, if applicable, days from the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial last day of the grievancehearing.

Grievance Steps. A grievance is any dispute regarding the meaning, interpretation, or application of any provisions in this Agreement claimed by the Union or a bargaining unit member. The parties will make every effort to resolve disputes through discussions between the affected employee(s), Union representatives, and supervision. Grievances that are not resolved in conferences shall be handled in the following manner: Step 1: Immediate Supervisor The employee and/or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The An employee shall inform the submit a grievance orally to his or her immediate supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten within five (105) working days from the date the grievant became aware of the occurrence event giving rise to the complaintgrievance. The immediate supervisor shall render an oral response to If the grievance is not resolved within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the Step 1 grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will shall be deemed denied and the matter may then be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may existunder Step 2. Step 2: Intermediate Administrator In . The employee or the event Union must reduce the grievance is not resolved in Step 1, to writing and submit it shall be presented in writing by the Union to the Intermediate Administrator or his/her designee a designated Company representative within five (5) working days from the receipt of the answer or the date such answer was due, whichever is earliest. Within ten (10) working days after of the grievance is presented to decision in Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union1. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaintstate, in detail, the Section(salleged violation of this Agreement with reference to the specific provision(s) of the Agreement allegedly violated, if applicablerelied upon, the date of the alleged violation remedy or correction to be desired, and the relief sought. The form shall be signed and dated by the grievant. Improper The written grievance form, date or section citation shall not be grounds for denial discussed at a mutually convenient time between a Company representative and the designated Union representative within ten (10) working days of receipt of the written grievance. If the grievance is not resolved within ten (10) working days after submission of the Step 2 grievance, the grievance shall be deemed denied and the matter may then be submitted under Step 3. Step 3. If a grievance is not resolved at Step 2, it must be appealed to a Step 3 hearing in writing by the Union within ten (10) working days after receipt of the Second Step response, or it shall be untimely. This meeting Step 4. The Union may submit the dispute to arbitration provided notice in writing of the intent to do so is given to the Company within ten (10) working days of the decision or deemed denial at Step 3. Following an arbitration demand, the parties shall have seven (7) working days to attempt to mutually agree on an arbitrator. If no mutual agreement is reached, within seven (7) working days, the party demanding arbitration shall request a panel from the Federal Mediation and Conciliation Service (FMCS), comprised exclusively of arbitrators who are members of the National Academy of Arbitrators. The parties must select an arbitrator within seven (7) working days of receipt of the panel. The grieving party shall strike first.

Grievance Steps. ‌ Step 1: Immediate Supervisor An employee who feels that he/she has a grievance may, as soon as reasonably possible, discuss it with his/her immediate supervision and Union Xxxxxxx. The employee and/or the Union employee’s immediate supervision shall orally raise answer the grievance with as soon as possible but no later than at the end of the next scheduled work shift of the aggrieved employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that Settlements made in this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten (10) working days from the date the grievant became aware of the occurrence giving rise to the complaint. The immediate supervisor procedure shall render an oral response to the grievance within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may existno precedent value. Step 2: Intermediate Administrator In the event If the grievance is has not resolved in been disposed of at Step 1, it shall be reduced to writing on an appropriate form and presented to the aggrieved employee’s department supervisor. Such written grievance shall be signed by the employee or the Committee person of that Representation Division and shall be identified by number. The Union shall, to the best of its ability, state in writing the written grievance all of the facts justifying the grievance and the provision of the Contract involved. A hearing shall be held within thirty (30) days for shift workers and five (5) days for day shift workers. The hearing may be attended by the aggrieved employee, the District Xxxxxxx, and the Division Committeeperson at the option of the Union; and by his/her Supervisor, and other representatives of the Company; and may include other affected parties mutually agreed upon in advance between the Division Committeeperson and the affected supervisors involved. Hearings shall be scheduled at 4:00 p.m. for employees on the afternoon shift and 7:00 a.m. for employees on the night shift or any other mutually agreed time. The aggrieved employee’s supervisor shall answer the grievance within ten (10) days after the hearing. Step 3: If the grievance is not settled satisfactorily at Step 2, it may be appealed at the option of the Union to either Step 3 or Step 4. If appealed to Step 3, the Intermediate Administrator appropriate Division Manager will review the facts with the Committeeperson, and will determine if a full hearing at Step 3 will be held, if the grievance will be returned to Step 2 for a rehearing, by mutual agreement with Committeepersons or if the appeal will be denied and passed on to Step 4. Replies to the appeal will be made within two (2) days. Hearings at Step 3 will be held on Thursdays or at a time mutually agreed to by the Division Committeeperson and the appropriate Division Manager. Xxxxxxxx may be attended by the aggrieved employee, Xxxxxxx, Committeeperson at the option of the Union, and by the appropriate Division Manager and other representatives of the Company, and may include other affected parties mutually agreed upon in advance between the Division Committeeperson and the affected Division Manager involved. The Company will answer the grievance in writing within ten (10) days of the hearing. Step 4: If the grievance is not settled satisfactorily at the 2nd or 3rd Step, it may be appealed in writing to the Labor Relations Manager or his designated representative. Such written appeal shall state the reasons why the decision in the second or third step is not acceptable, shall be signed by the Vice-President of the Local Union or respective Committeeperson, and shall be presented to the Labor Relations Manager or his/her designee within five (5) working days from the receipt of the answer or the date such answer was duedesignated representative, whichever is earliest. Within ten (10) working days after the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance together with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer the Step 2 or 3 Company Answer. On Wednesday mornings, at 9:00 a.m. (or any other day mutually agreed to by the parties as the need arises) hearings shall be held on plant site on any grievance appeals, which have been delivered to the UnionLabor Relations Manager or his designated representative, by 10:00 a.m. three (3) work days preceding the hearing. The written grievance attendance at this hearing shall be on an include the Union General Grievance Committee and if mutually agreed upon form which shall be provided upon, at the option of the Union, the aggrieved employee or employees, with pay, or persons deemed necessary by the Union; the Labor Relations Manager or his designated representative, Division Manager, and other representatives of the Company. The written Company shall answer the grievance shall contain a statement of in writing within fourteen (14) calendar days following the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievancehearing.

Grievance Steps. Step 1: Immediate Supervisor 3 The employee and/or procedure for the Union shall orally raise the grievance with the employee's supervisor who presentation and adjustment of disputes or grievances that may 4 arise is outside the bargaining unitoutlined in this Article. The employee shall inform Union will notify the supervisor that this discussion constitutes the first step Company of the designated 5 Union Representative to receive grievance procedureresponses for each Union jurisdiction. 6 1. All grievances must be presented Oral Step 7 a. Any employee or group of employees who believe that any provision of this 8 Agreement has not later than ten been properly applied or interpreted may orally present the 9 grievance to their immediate supervisor (10management) working within seven (7) days from the date the grievant became aware 10 of the occurrence giving rise that leads to the complaintgrievance. The immediate supervisor shall render give an oral response 11 decision to the employee(s) within twenty-four (24) hours of the discussion. 12 Employees, at their request, will be accompanied by a representative of the 13 Union at this step. Oral step decisions are non-precedential. 14 2. Step 1 15 a. If a satisfactory decision is not reached at the oral step, a grievance must be 16 submitted in writing to the local Director/Manager within five seven (57) working days after of 17 the grievance is presented. oral decision. 18 b. If the oral Union believes that any provision of this Agreement has not been 19 properly applied or interpreted with respect to discipline or discharge, the 20 Union may bypass the Oral Step and submit a grievance in writing to the local 21 Director/Manager within seven (7) days of the occurrence that leads to the 22 grievance. 23 c. The local Director/Manager will render a decision in writing to the employee, 24 Union Representative and the Local Union within seven (7) days of receipt of 25 the grievance. Step 1 decisions are non-precedential. 26 3. Step 2 27 a. If a satisfactory decision is not resolved reached at Step 1, the immediate supervisor shall sign grievance may be 28 appealed in writing by the written statement Union within ten (10) days of the receipt of the 29 Step 1 decision to the appropriate department Director, or his designee. 30 b. At Step 2, either the Union or Company may request, in writing, that a hearing 31 be conducted. If a hearing is requested by either party, the hearing will be 32 scheduled to occur at a date and time mutually agreeable to the Union 33 Representative and department Director, or his designee, within twenty-one 34 (21) days of the department Director’s, or his designee’s, receipt of the appeal. 35 If a hearing is requested by either party and such hearing does not occur 36 within twenty-one (21) days of the department Director’s, or his designee’s, 37 receipt of the appeal, the Union, at its discretion, may appeal the grievance prepared for submission to 38 Step 3. When a hearing is conducted, the department Director, or his 39 designee, will render a decision in writing to the employee with a copy 40 provided to the Union Representative and the Local Union within seven (7) 86 41 days of the hearing date. 1 c. If neither party requests a hearing, the department Director, or his designee, 2 will render a decision in writing to the employee with a copy provided to the 3 Union Representative and the Local Union within fourteen (14) days of 4 receipt of the appeal. 5 4. Step 3 6 a. If a satisfactory decision is not reached at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level2, the grievance will may be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented 7 appealed in writing by the Union to the Intermediate Administrator or his/her designee System Board of Adjustment within five 8 thirty (530) working days from of the receipt of the answer Step 2 decision. 9 b. The Union (Association Director or the date such answer was dueVice Director, whichever is earliest. Within ten (10or their designees) working days after may file 10 a grievance directly to Step 3 of the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds process for denial of the grievancenon-disciplinary 11 contract interpretation.

Grievance Steps. 28 Every effort shall be made to resolve grievances, or potential grievances, through free and informal 29 communication between the grievant and the grievant’s immediate supervisor of the District Office. 30 However, if such information discussions fail to provide an adjustment of the grievance, then the 31 grievance will proceed as follows: 33 Section 12.2.1. Step 1: Immediate Supervisor I. 34 The employee and/or the Union shall orally raise first discuss the grievance with his/her immediate supervisor. If employees 35 so wish, they may be accompanied by an Association representative at such discussion. All 36 grievances not brought to the employee's immediate supervisor who is outside in accordance with the bargaining unitpreceding sentence 37 within twenty (20) workdays of the occurrence of the grievance, shall be invalid and subject to 38 no further processing. The employee supervisor shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than have ten (10) working days from the date the grievant became aware of the occurrence giving rise workdays to the complaintinvestigate and respond. The immediate supervisor shall render an oral response to the grievance within five (5) working days after the grievance is presented39 40 Section 12.2.2. Step II. 41 If the oral grievance is not resolved at Step 1to the employee’s satisfaction in accordance with the preceding 42 subsection, the immediate supervisor employee shall sign reduce to writing a statement of the grievance containing the 43 following: 44 A. The facts upon which the grievance is based; 45 B. A reference to the provisions in this Agreement which have been allegedly violated, and 46 the remedy sought; 47 X. Xxxx of violation; and 48 D. The grieving employee’s signature. 2 The employee shall submit the written statement of grievance prepared to the immediate supervisor for submission at Step 2 acknowledging discussion 3 reconsideration within ten (10) workdays of the grievanceimmediate supervisor’s response in Step 1 4 above, and shall submit a copy to the official in the Administration Office responsible for 5 personnel. In those circumstances where securing the signature The parties will have five (5) workdays from submission of the first level supervisor who written statement of 6 the grievance to resolve it by indicating on the statement of the grievance the disposition. If an 7 agreeable disposition is physically not available to sign would have adversely affected a timely submittal made, all parties to the second levelgrievance shall sign it. 9 Section 12.2.3. Step III. 10 If no settlement has been reached within the five (5) workdays referred to in the preceding 11 subsection, and the Association believes the grievance to be valid, a written statement of 12 grievance shall be submitted, within ten (10) workdays, to the District Superintendent or the 13 Superintendent’s designee. After such submission, the parties will have ten (10) workdays 14 from submission of the written statement of the grievance will be submitted to resolve it by indicating on the 15 statement of the grievance the disposition. If an agreeable disposition is made, all parties to the second level without such signature16 grievance shall sign it. A copy 18 Section 12.2.4. Step IV. 19 If no settlement has been reached within the ten (10) workdays referred to in the preceding 20 subsection, a written statement of the grievance shall subsequently be provided submitted within ten (10) workdays to 21 the District Board of Directors. After such submission, the parties will have forty (40) calendar 22 days from submission of the written statement of the grievance to resolve it by indicating on the 23 statement of the grievance the disposition. If an agreeable disposition is made, all parties to the first level supervisor for such signature24 grievance shall sign it. The parties recognize that variations from Board of Directors reserves the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In right to summon the event employee for 25 an oral statement of the grievance is not resolved in Step 1, it shall be presented in writing by notifying the Union to the Intermediate Administrator or his/her designee within employee five (5) working days from workdays in advance of 26 the meeting. The employee reserves the right to appear before the Board of Directors to 27 explain the grievance by submitting a request to the Superintendent five (5) workdays in 28 advance of the meeting. Both the District and the employee may present and cross-examine 29 witnesses. At any appearance before the Board of Directors, the employee may be 30 accompanied by one (1) Association representative or designee. 32 Section 12.2.5. Step V. 33 If the Association is not satisfied with the disposition of the grievance by the Board within five 34 (5) workdays after receipt of same, or if no disposition has been made within the answer or period above 35 provided, the date such answer was duegrievance, whichever is earliestonly at the option of the Association, may be submitted before an 36 impartial arbitrator. Within The Association shall exercise its right of arbitration by giving the 37 Superintendent written notice of its intention to arbitrate within fifteen (15) workdays of receipt 38 of the written disposition of the Board. The Association shall file an arbitration request within 39 ten (10) working days after workdays of notifying the grievance is presented Superintendent of its intention to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Unionfile. If the parties are unable cannot 40 agree as to resolve the grievancearbitrator, the Intermediate Administrator arbitrator shall render a written answer to be selected by the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the UnionAmerican Arbitration 41 Association in accordance with its rules. The written grievance governing rules at the proceedings will be 42 Expedited Labor Arbitration Rules. The decision of the arbitrator shall be on an agreed final and binding 43 upon form which shall be provided by the Unionboth parties. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievance.44

Grievance Steps. Grievances presented by an individual that are not readily settled by the employee and direct supervisor shall be handled as follows: Step 1: Immediate Supervisor The employee and/or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than Within ten (10) working business days from (M – F) after the date alleged infraction occurs or the grievant became aware employee learns of (or reasonably should have known about) the alleged infraction, the employee and appropriate Union xxxxxxx shall take up the matter with the immediate supervisor of the occurrence giving rise employee involved. If the matter is not settled as a result of their discussion, the employee shall that day reduce the grievance to writing, specifying, when possible, the provisions of the Agreement claimed to be violated and submit it to the complaintimmediate supervisor. The immediate supervisor shall render an oral response give a written answer to the a written grievance within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist5 business days. Step 2: Intermediate Administrator In the event If the grievance is not satisfactorily resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator or his/her designee within five two (52) working business days from the receipt of immediate supervisor’s written submission, the answer or the date such answer was dueemployee shall, whichever is earliest. Within within ten (10) working business days of the immediate supervisor’s decision, request in writing a meeting between a representative of the Union, the Campus Director/Manager, and the Director/Sr. Director of Facilities Services or his designated representative. The University will not unreasonably deny a Union request for a Labor Relations or Human Resources representative at this meeting. The meeting will be held within ten (10) business days after the grievance is presented to Step 2, request for a meeting or at a mutually acceptable time. The parties will have three (3) business days after the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable meeting to resolve the grievance, the Intermediate Administrator . The University shall render give a written answer to the Step 2 Grievance within ten (10) business days of the meeting. Step 3: If settlement is not reached in Step 2, within ten (10) business days, and if the matter in dispute involves the interpretation or application of this Agreement, then either party may by written notice to the other, demand that the grievance be submitted to an arbitrator, appointed under the rules of the American Arbitration Association, provided that such notice is given and that the AAA is contacted for scheduling purposes, within five thirty (530) working days after such discussion is held and provide a copy of such answer to the UnionUniversity has given its decision in Step 2. The written grievance fees and other charges of the arbitrator shall be on an agreed upon form which shall be provided by equally divided between the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievanceparties.

Grievance Steps. Step STEP 1: Immediate Supervisor The An employee and/or covered by this Agreement or the Union shall orally raise submit the grievance in writing to the Director of Facilities. The Director of Facilities shall arrange for a meeting with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than grievant and Union representative within ten (10) working days from the date the grievant became aware of the occurrence giving rise to the complaint. The immediate supervisor shall render an oral response to the grievance within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator or his/her designee within five (5) working days from the receipt of the answer or written grievance to fully discuss the date such answer was due, whichever is earliestsubject matter thereof. Within ten (10) working days after the grievance is presented to Step 2, the Intermediate Administrator The Director of Facilities shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render provide a written answer to the grievance employee within five ten (510) working days after such discussion meeting. STEP 2: If the grievance is held not settled at Step 1 and provide the grievant or the Union desires to appeal, the grievance may be submitted in writing to the Vice President of Administrative Affairs within ten (10) days after the receipt of the Step 1 answer. The Vice President of Administrative Affairs or designee shall arrange for a copy meeting with the grievant and Union representative within ten (10) days of such receipt of the written grievance to discuss the grievance. If no settlement is reached, the Vice President of Administrative Affairs or designee shall give a written answer to the Uniongrievant and the Union representative within fifteen (15) days following the meeting. STEP 3: If the grievance is not settled at Step 2 and the grievant or union desires to appeal, the grievance may be submitted in writing to the Director of Human Resources within ten (10) days after the receipt of the Step 2 answer. The Director of Human Resources shall arrange for a meeting with the grievant and Union representative within ten (10) days of receipt of the written grievance to discuss the grievance. If no settlement is reached, the Director of Human Resources shall give a written answer to the grievant and the Union representative within fifteen (15) days following the meeting. STEP 4: If the grievance is not settled at Step 3 and the grievant or the Union desires to appeal, the grievance may be submitted in writing to the President of the College within ten (10) days after the receipt of the Step 3 answer. The President or designee (outside of the Administrative Affairs Department) shall be on an agreed upon form which shall be provided by the Unionappointed. The President shall arrange for a meeting with the grievant and Union representative within fifteen (15) days of receipt of the written grievance to discuss the grievance. If no settlement is reached, the President shall contain give a statement written answer to the grievant and the Union representative within fifteen (15) days following the meeting. STEP 5: If the grievance is not settled in accordance with the foregoing procedure, the Union may serve notice of intention to arbitrate within thirty (30) days after receipt of the grievant's complaintanswer in Step 4, with the Section(s) American Arbitration Association (AAA). The parties shall follow the practices of the Agreement allegedly violated, if applicable, AAA with respect to these procedures provided the date parties shall request the AAA to submit the names only of arbitrators who have been accepted to the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial National Academy of the grievanceArbitrators.

Grievance Steps. Grievances shall be processed as follows: Step 1: Immediate Supervisor . Any BUE who has a grievance shall submit it in writing to and shall discuss it with the immediate supervisor. The supervisor shall provide an answer to the employee and/or within three working days after such presentation. Step 2. If the grievance is not settled in Step 1 and the bargaining unit employee wishes to appeal, the grievance shall be referred by the grievant or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten (10) working days from the date the grievant became aware of the occurrence giving rise to the complaint. The immediate supervisor shall render an oral response to the grievance appropriate Vice-President within five (5) working days after the answer to Step 1 and shall be signed by both the staff member and the grievance is presentedchair, or if unavailable, the Union president. The Appropriate Vice President or designee shall discuss the grievance within 3 working days with the grievant and the Union representative at a time mutually agreeable to the parties. If the oral grievance no settlement is not resolved at Step 1reached, the immediate supervisor Vice President or appointed designee shall sign the give a written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal answer to the second level, union and the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may existgrievant within 3 working days. Step 2: Intermediate Administrator In the event 3. If the grievance is not resolved in settled at Step 12 and the Union desires to appeal, it shall be presented referred in writing by the Union to the Intermediate Administrator or his/her designee within five (5) working days from the receipt President of the answer or the date such answer was due, whichever is earliest. Within ten (10) College within 10 working days after the step 2 answer. The President or appointed designee shall discuss the grievance within 5 working days with the Union representative and the grievant at a time mutually agreeable to the parties. If no settlement is presented to Step 2reached, the Intermediate Administrator President or appointed designee shall meetgive a written answer to the Union within 5 working days following their meeting. Step 4. Upon receipt of the written answer from the President or appointed designee, discuss and the Union may refer the grievance to arbitration within 10 working days. The parties shall attempt to resolve agree upon an arbitrator within 10 working days after receipt of the grievance with notice of referral. In the Union. If event the parties are unable to resolve agree upon an arbitrator within the grievancesaid 10-day period, the Intermediate Administrator parties shall render immediately jointly request the American Arbitration Association to submit a written answer to the grievance within five (5) working days after such discussion is held and provide a copy panel of such answer to the Union5 arbitrators. The written parties shall ultimately strike 4 names. For the first grievance shall be on an agreed upon form which shall be provided by after the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the effective date of the alleged violation Agreement, the Union shall have the first strike; and for the relief soughtnext grievance the College shall have the first strike and so forth. The form remaining person shall be signed the arbitrator. The remaining person shall be the arbitrator. However, if the Union or the College desires to strike all names on the panel of arbitrators and dated request a new panel, it may do so no more than 1 time. The arbitrator shall be notified of his selection by the grievant. Improper grievance form, date or section citation shall not be grounds for denial a joint letter from representatives of the grievanceparties.

Grievance Steps. 27.1 Step 1: Immediate Supervisor The One - It is in the interest of the District and the Association for an employee and/or and the Union supervisor to resolve problems through free and informal communication, the employee and supervisor shall orally raise attempt to do so. However, should such informal process fail to satisfy the claimant, then a grievance may be processed through the following steps. A grievance must be commenced at Step 1 within twenty (20) days of the action which gave rise to it, or to the grievant’s knowledge of the action. 27.2 Step Two - If, after Step One, the employee feels the grievance is not resolved to the employee’s satisfaction, a formal written grievance may be filed with the employee's supervisor who is outside the bargaining unitsupervisor. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances Such filing must be presented not later than within ten (10) working days from the date the grievant became aware of the occurrence giving rise Step 1 meeting. Copies of the grievance will be transmitted to the complaintsuperintendent. The immediate supervisor shall render an oral response A hearing, to be conducted within ten (10) days after receipt of the grievance within five grievance, will be scheduled by the employee and the supervisor. Either one or both parties may request assistance from other staff members in resolution of the grievance. Within ten (510) working days after the grievance is presented. Step Two hearing, the supervisor shall provide the grievant and the superintendent/designee with a written answer to the grievance. 27.3 Step Three - If the oral grievance is not resolved at Step 1Two, the immediate supervisor shall sign employee may appeal the written statement of grievance prepared for submission at Step 2 acknowledging discussion to the superintendent or official designee within ten (10) days after receipt of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signatureStep Two answer. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it Three hearing shall be presented in writing by the Union to the Intermediate Administrator or his/her designee held within five ten (510) working days from of the receipt of the answer appeal. At the Step Three hearing each party shall have the right to include such witnesses as it deems necessary to develop facts pertinent to the grievance. Upon conclusion of the hearing, the superintendent or the date such answer was duedesignee will provide, whichever is earliest. Within within ten (10) working days after the grievance is presented to Step 2days, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer decision to the grievance within five (5) working days after such discussion is held grievant and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievancesupervisor.

Grievance Steps. Step 1: Immediate Supervisor The . An employee and/or the Union having a grievance shall present it orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten (10) working days from the date the grievant became aware of the occurrence giving rise to the complaint. The immediate supervisor shall render an oral response to the grievance Program Director within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signaturealleged contractual violation. The parties recognize that variations from the immediate supervisor, where mutually agreeable, Union Xxxxxxx may existbe present. Step 2: Intermediate Administrator In the event . If the grievance is not resolved in Step 1settled orally by the Program Director, it the employee shall be presented submit the grievance in writing by the Union to the Intermediate Administrator or his/her designee Program Director within five (5) working days from the oral presentation. Forms are provided by the Union. The employee and the Xxxxxxx shall sign the grievance. Probationary employees may not file written grievances. Written grievances shall: a. be signed by the grievant or grievants and the Union Chairperson; b. be specific; c. contain a synopsis of the facts giving rise to the alleged violation; d. cite the section or subsections of this contract alleged to have been violated; e. contain the date of the alleged violation; and f. specify the relief requested. Any written grievance not substantially in accordance with the above may be rejected as improper. Such rejection shall not extend the time limitations. The Program Director shall give his/her decision in writing within five (5) working days. If the employee is not satisfied with the answer from the Program Director, a meeting will be held between the Program Director, grievant, Union Xxxxxxx and/or Union Representative at a mutually agreeable time, but no later than fifteen (15) working days following receipt of the answer or Program Director's decision to the date such answer was dueemployee. The Program Director and the Business Representative will discuss the grievance and try to reach a satisfactory settlement. If a satisfactory settlement cannot be reached, whichever is earliestthe grievance then may be appealed to Step 3 of the Grievance Procedure. Step 3. Within five (5) days of the Program Director's denial of the grievance, the grievance may be appealed to the Community Education Director. A meeting will be held between the Community Education Director, grievant, Union Xxxxxxx and/or the Union Representative within five (5) days of the request. Within five (5) days of the meeting, the Community Education Director will issue his/her decision. Step 4. Any appeal of a decision rendered by the Community Education Director shall be filed with the Superintendent within five (5) days of the denial. The Superintendent shall meet with the grievant, Union Xxxxxxx and/or Union Representative at a time mutually agreeable to them, but in no event later than thirty (30) calendar days upon receipt of the appeal. The Union's appeal shall be in writing and state the reason or reasons why the Community Education Director's decision was not satisfactory. The Superintendent shall render his/her decision within ten (10) working days after the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer to the Union. The written grievance shall be on an agreed upon form which shall be provided by the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievancesaid meeting.

Grievance Steps. Step 1: Immediate Supervisor An employee who feels that he/she has a grievance may, as soon as reasonably possible, discuss it with his/her immediate supervision and Union Xxxxxxx. The employee and/or the Union employeeʼs immediate supervision shall orally raise answer the grievance with as soon as possible but no later than at the end of the next scheduled work shift of the aggrieved employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that Settlements made in this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten (10) working days from the date the grievant became aware of the occurrence giving rise to the complaint. The immediate supervisor procedure shall render an oral response to the grievance within five (5) working days after the grievance is presented. If the oral grievance is not resolved at Step 1, the immediate supervisor shall sign the written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second level, the grievance will be submitted to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may exist.no precedent value Step 2: Intermediate Administrator In the event If the grievance is has not resolved in been disposed of at Step 1, it shall be reduced to writing on an appropriate form and presented to the aggrieved employeeʼs depart- ment supervisor. Such written grievance shall be signed by the employee or the Committee person of that Representation Division and shall be identified by number. The Union shall, to the best of its ability, state in writing the written grievance all of the facts justify- ing the grievance and the provision of the Contract involved. A hearing shall be held within thirty (30) days for shift workers and five (5) days for day shift workers. The hearing may be attended by the ag- grieved employee, the District Xxxxxxx, and the Divi- sion Committeeperson at the option of the Union; and by his/her Supervisor, and other representatives of the Company; and may include other affected parties mutually agreed upon in advance between the Divi- sion Committeeperson and the affected supervisors involved. Hearings shall be scheduled at 4:00 p.m. for employ- ees on the afternoon shift and 7:00 a.m. for employ- ees on the night shift or any other mutually agreed time. The aggrieved employeeʼs supervisor shall answer the grievance within ten (10) days after the hearing. Step 3: If the grievance is not settled satisfactorily at Step 2, it may be appealed at the option of the Union to either Step 3 or Step 4. If appealed to Step 3, the Intermediate Administrator appropriate Division Manager will review the facts with the Committeeperson and will determine if a full hearing at Step 3 will be held, if the grievance will be returned to Step 2 for a rehearing, by mutual agreement with Committeepersons or if the appeal will be denied and passed on to Step 4. Replies to the appeal will be made within two (2) days. Hearings at Step 3 will be held on Thursdays or at a time mutu- ally agreed to by the Division Committeeperson and the appropriate Division Manager. Xxxxxxxx may be attended by the aggrieved employee, Xxxxxxx, Com- mitteeperson at the option of the Union, and by the appropriate Division Manager and other representa- tives of the Company, and may include other affected parties mutually agreed upon in advance between the Division Committeeperson and the affected Division Manager involved. The Company will answer the grievance in writing within ten (10) days of the hear- ing. Step 4: If the grievance is not settled satisfactorily at the 2nd or 3rd Step, it may be appealed in writing to the Labor Relations Manager or his designated repre- sentative. Such written appeal shall state the reasons why the decision in the second or third step is not acceptable, shall be signed by the Vice-President of the Local Union or respective Committeeperson, and shall be presented to the Labor Relations Manager or his/her designee within five (5) working days from the receipt of the answer or the date such answer was duedesignated representative, whichever is earliest. Within ten (10) working days after the grievance is presented to Step 2, the Intermediate Administrator shall meet, discuss and attempt to resolve the grievance together with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer to the grievance within five (5) working days after such discussion is held and provide a copy of such answer the Step 2 or 3 Company Answer. On Wednesday mornings, at 9:00 a.m. (or any other day mutually agreed to by the parties as the need arises) hearings shall be held on plantsite on any grievance appeals, which have been delivered to the UnionLabor Relations Manager or his designated represen- tative, by 10:00 a.m. three (3) work days preceding the hearing. The written grievance attendance at this hearing shall be on an include the Union General Grievance Committee and if mutually agreed upon form which shall be provided upon, at the option of the Union, the aggrieved employee or employees, with pay, or persons deemed necessary by the Union; the Labor Relations Manager or his designated representative, Division Manager, and other representatives of the Company. The written Company shall answer the grievance shall contain a statement of in writing within fourteen (14) calendar days follow- ing the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievancehearing.

Grievance Steps. Each grievance will be processed in the following manner: 4 Step 1: Immediate Supervisor The employee and/or the Union shall orally raise the grievance with the employee's supervisor who is outside the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than 1 Within fifteen (15) ten (10) working days from the date the grievant became aware of the occurrence giving rise to the complaint. The immediate supervisor shall render an oral response to the grievance within five (5) working days after the grievance is presented. If occurrence of the oral grievance is not resolved at Step 1cause of 5 the complaint or after the date when the grievant should have 6 reasonably become aware of such occurrence, the immediate supervisor shall sign the written statement of grievant 7 involved will reduce his or her grievance prepared for submission at Step 2 acknowledging discussion to writing, stating his or her 8 understanding of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal to the second levelreasons therefor, the grievance provision violated, the 9 date of occurrence, and the relief requested, and will be submitted present it to the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the 10 his or her immediate supervisor, where mutually agreeable, may exist. Step 2: Intermediate Administrator In the event the grievance is not resolved in Step 1, it shall be presented in writing by the Union to the Intermediate Administrator or his/her designee within five (5) working days from the receipt of the answer or the date such answer was due, whichever is earliest. Within ten (10) working days after the 11 grievance is presented submitted to Step 2the immediate supervisor, the Intermediate Administrator supervisor 12 will respond with a decision in writing to the grievant and the 13 Association. A grievance meeting shall meetbe held if either party 14 requests it. If such a meeting occurs, discuss and attempt to resolve the supervisor may require 15 that the grievant attend. The grievant may be represented at this 16 meeting by any representative of the Association. 18 Step 2 If the grievant is not satisfied with the decision concerning his/her 19 grievance made by the immediate supervisor, he/she may, within 20 five (5) days of receipt of such decision, submit the grievance to the 21 Nursing Director of Clinical Operations and Outcomes. Within ten 22 (10) ten days following such submission, the Director or designee 23 shall render his/her decision in writing to the grievant and the 24 Association. A grievance meeting shall be held if either party 25 requests it. 27 Step 3 If the grievant is not satisfied with the Union. If decision concerning his/her 28 grievance made by the parties are unable to resolve the grievanceDirector, the Intermediate Administrator shall render a written answer to the grievance he/she may, within five (5) working days after such discussion is held and provide a copy of 29 his/her receipt of such answer decision, submit the grievance to the UnionChief 30 Administrative Officer (CAO) Regional Chief Executive Officer 31 (CEO). Within ten (10) days following such submission, the CAO 32 CEO shall render his/her decision in writing to the grievant and the 33 Association. A grievance meeting shall be held if either party 34 requests it. 2 Step 4 If the grievant or the Association is not satisfied with the decision on 3 the grievance by the CAO CEO, the Association may request within 4 five (5) days from receipt of the CAO’s CEO’s decision that the 5 grievance be brought to arbitration. The written grievance Association shall be on an agreed upon form which shall be provided by request a 6 list of five (5) arbitrators from the Union. The written grievance shall contain a statement of the grievant's complaint, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation shall not be grounds for denial of the grievance.Federal Mediation and

Grievance Steps. Step 1: Immediate Supervisor The employee and/or following five (5) step procedure is the exclusive remedy for employees and the Union concerning all matters arising under this Agreement. The designee of the Board, at each successive Step provided for in this procedure, shall orally raise be someone who has more authority than the person at the previous Step. Whenever the College-designated representative appears in more than one (1) Step because of the organizational structure of the College, the President shall designate some other person to perform at the next succeeding Step level. If the President would be the appropriate College designee at step 2, the President would designate some other person to act at that step. The President of the College or a selected representative will always be the designated College representative in Step 3. Days, when used in this ARTICLE refer to working days when the College is open. STEP 1 An employee covered by this Agreement or the Union, in the case of any Union grievance, shall submit the grievance in writing to the immediate supervisor. The supervisor shall arrange for a meeting with the employee's supervisor who is outside grievant and the bargaining unit. The employee shall inform the supervisor that this discussion constitutes the first step of the grievance procedure. All grievances must be presented not later than ten Unions designated representative within five (105) working days from of receipt of the date written grievance to fully discuss the subject matter thereof. The supervisor shall provide a written answer to the employee within five (5) working days after such meeting and indicate the appropriate person to contact at the next step. STEP 2 If the grievance is not settled in Step 1 and the grievant became aware or the Union in the case of a Union grievance wishes to appeal, the occurrence giving rise grievance may be referred by the grievant in writing, to the complaintVice-President for Student Services (or to any other person designated by the Board) within five (5) working days after the answer in Step 1. Such grievance shall be signed by both the individual grievant and or the Union representative. The immediate supervisor Vice-President for Student Services, shall render an oral response to discuss the grievance within five (5) working days after with the grievance grievant, the Union and the College at a time mutually agreeable to the parties If a settlement is presentedreached pursuant to the provisions of this Step, the Vice- President for Student Services shall issue a written agreement signed by the grievant, the Vice-President and the Union representative. If the oral grievance no settlement is not resolved at Step 1reached, the immediate supervisor Vice-President for Student Services or the duly appointed designee shall sign the give a written statement of grievance prepared for submission at Step 2 acknowledging discussion of the grievance. In those circumstances where securing the signature of the first level supervisor who is physically not available to sign would have adversely affected a timely submittal answer to the second level, grievant and the grievance will be submitted Union within five (5) working days following their meeting and indicate the appropriate person to contact at the second level without such signature. A copy of the grievance shall subsequently be provided to the first level supervisor for such signature. The parties recognize that variations from the immediate supervisor, where mutually agreeable, may existnext step. Step 2: Intermediate Administrator In the event STEP 3 If the grievance is not resolved settled in Step 12 and the grievant or the Union desires to appeal, it shall be presented referred, in writing writing, by the grievant or the Union to the Intermediate Administrator President of the College or his/her a selected designee within five (5) working days from the receipt of after the answer in step 2. The President or the date such duly appointed designee shall within five (5) working days, discuss the grievance with the grievant and the Union representative at a time mutually agreeable to the parties. If a settlement is reached pursuant to the provisions of this step, the President or the duly appointed designee shall issue a written agreement signed by the grievant, the President or designee and the Union representative. If no settlement is reached, the President or the duly appointed designee shall give a written answer was due, whichever is earliest. Within to the grievant and the Union within ten (10) working days after following their meeting and indicate the appropriate person to contact at the next Step. STEP 4 If the grievance is presented not settled in Step 3 and the grievant(s) desires to Step 2appeal, the Intermediate Administrator it shall meetbe referred, discuss and attempt to resolve the grievance with the Union. If the parties are unable to resolve the grievance, the Intermediate Administrator shall render a written answer in writing to the grievance Board of Trustees within five (5) working days after such discussion is held and provide a copy of such the answer to the Unionin Step 3. The written grievance Board shall be on an agreed upon form which shall be provided by have the Union. The written grievance shall contain a statement option of hearing the grievant's complaintmatter, the Section(s) of the Agreement allegedly violated, if applicable, the date of the alleged violation and the relief sought. The form shall be signed and dated by the grievant. Improper grievance form, date or section citation but shall not be grounds for denial bound to do so except in grievances arising from suspensions or dismissal action If the Board decides not to take up and hear the matter, it shall give it’s written response to the grievant and the Union within five (5) working days of receipt of the grievance.appeal by the Board. If the Board decides to hear the matter, it shall meet within ten (10) school days of receipt of the appeal and shall discuss the grievance with the grievant