Helpdesk definition

Helpdesk means the helpdesk facility provided by GBG to handle enquiries and administration for the Service.
Helpdesk means first-tier support provided to End Users by Customer.
Helpdesk means the facility provided by BravoSolution UK Ltd to handle support queries and issues raised by Supplier Users.

Examples of Helpdesk in a sentence

  • Customers may contact the Omniplex helpdesk using the contact details within the attached website: Service Level Agreement | Omniplex Learning Omniplex will manage 1st and 2nd line support and will involve Docebo Helpdesk for the 3rd escalation level.

  • Direct users will directly contact the GS1 Global Registry TM Helpdesk.

  • Indirect users who have questions or wish further information about any of these network policies or need assistance in dealing with someone willfully violating the procedures, please contact your GDSN data pool, which will then contact the GS1 Global Registry TM Helpdesk.

  • Tickets submitted from the "Docebo Communication Center" (in platform) or via "Support Web Form" will go directly to the Docebo Helpdesk and might affect the response times.

  • Details of the GS1 Global Registry Data Retention policy are available to data pools upon request from GS1 Global Registry Helpdesk.


More Definitions of Helpdesk

Helpdesk means the service described in paragraph 3.5 of Section C of this Service Level Specification;
Helpdesk means the support centre made available to Our customers to which technical queries relating to Our supported software and equipment are directed. Customers may be charged for emails or telephone calls to the Helpdesk. Relevant information is available on Our Website.
Helpdesk means the helpdesk provided specifically for Customers to report loss of Smart Cards and compromise or suspected compromise of Smart Cards and Private Keys. The Helpdesk is available by telephone between the hours of 7:30am and 6:00pm Monday to Friday, except Bank Holidays.
Helpdesk means providing access to expert resources through the helpdesk service by telephone, mail and/or e-mail.
Helpdesk means BT’s customer service helpdesk as notified to the Customer and Users from time to time.
Helpdesk means the helpdesk facility provided by BT to handle enquiries and administration for the Service.
Helpdesk means Conquest’s dedicated team of qualified support specialists.